Key Learnings from the Metrigy Webinar (Blog #4)
Enghouse Interactive
FEBRUARY 18, 2021
Trends and Realities of Successful Organizations (Blog Series). Contact centers, using AI and UCaaS, drive better customer service perceptions, agent performance and improve overall outcomes. Blog #4 of 4: Key Findings and Where to Focus Your Optimization Efforts . Here’s how to do the right thing, right now. To everyone.
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