Government Related Topics 
Comm100
NOVEMBER 21, 2023
Despite its ubiquity, AI has been underutilized in government affairs. While many lawmakers have weighed the antitrust implications of AI, not many in the public sector have sought out ways in which the technology can improve governance. Regardless, AI can help governments cut spending and bring people closer to their representatives.
Cisco - Contact Center
MAY 9, 2023
Since 2020, there has been a dizzying number of cybersecurity directives and orders from governments around the world. Fortunately, at Cisco, we work closely with our local and federal governments… Read more on Cisco Blogs
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Cisco - Contact Center
SEPTEMBER 19, 2023
I am proud to announce that Cisco Umbrella for Government has achieved agency ATO (authorization to operate) status under FedRAMP and is at the FedRAMP PMO. This is a key milestone in the process… Read more on Cisco Blogs
AWS Machine Learning
OCTOBER 20, 2023
However, implementing security, data privacy, and governance controls are still key challenges faced by customers when implementing ML workloads at scale. Governing ML lifecycle at scale is a framework to help you build an ML platform with embedded security and governance controls based on industry best practices and enterprise standards.
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
You'll walk away knowing how to: DEFINE the most effective CX measures and metrics for your organization MASTER the art and science of quantifying the value of customer experience NAVIGATE common pitfalls in quantifying CX value and gain tips for mitigation ESTABLISH a structured approach to embedding CX benefits into internal processes and governance (..)
Cisco - Contact Center
AUGUST 15, 2023
I have realized this is truly the case being part of Cisco’s go to market team for Umbrella for Government. If you missed the news, Umbrella for Government is now FedRAMP in Pr… Read more on Cisco Blogs “It takes a village.”
The Northridge Group
SEPTEMBER 13, 2023
The need for robust Quality Monitoring and training can be especially apparent in the contact centers of state and federal government agencies due to the unique nature of the environments they operate in. Most government agencies monitor customer satisfaction and track it over time.
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