Engineering Related Topics 
AWS Machine Learning
OCTOBER 29, 2024
This post presents a solution where you can upload a recording of your meeting (a feature available in most modern digital communication services such as Amazon Chime ) to a centralized video insights and summarization engine. This post provides guidance on how you can create a video insights and summarization engine using AWS AI/ML services.
AWS Machine Learning
JANUARY 31, 2025
However, there are benefits to building an FM-based classifier using an API service such as Amazon Bedrock, such as the speed to develop the system, the ability to switch between models, rapid experimentation for prompt engineering iterations, and the extensibility into other related classification tasks.
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AWS Machine Learning
NOVEMBER 13, 2024
A reverse image search engine enables users to upload an image to find related information instead of using text-based queries. Solution overview The solution outlines how to build a reverse image search engine to retrieve similar images based on input image queries. Engine : Select nmslib. Choose Create vector index.
AWS Machine Learning
JANUARY 27, 2025
This post dives deep into prompt engineering for both Nova Canvas and Nova Reel. Fundamentals of prompt engineering for Amazon Nova Effective prompt engineering for Amazon Nova Canvas and Nova Reel follows an iterative process, designed to refine your input and achieve the desired output. Nitin Eusebius is a Sr.
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A recent Calabrio research study of more than 1,000 C-Suite executives has revealed leaders are missing a key data stream – voice of the customer data. Download the report to learn how executives can find and use VoC data to make more informed business decisions.
ShepHyken
JUNE 3, 2025
These companies (and many others) have engineered a follow-up experience that recalls the experience, creating a Remember When Moment. Identify these key interactions and engineer them to be memorable. Consider Netflix, which once a year sends its subscribers a What We Watched summary of the shows and movies they watched.
AWS Machine Learning
NOVEMBER 14, 2024
In the rapidly evolving world of generative AI image modeling, prompt engineering has become a crucial skill for developers, designers, and content creators. Understanding the Prompt Structure Prompt engineering is a valuable technique for effectively using generative AI image models. Stability AI’s newest launch of Stable Diffusion 3.5
Advertiser: ZoomInfo
Data is the fuel that powers your ABM engine. The benefits of account-based marketing are clear: internal alignment, shorter sales cycles, higher conversion rates. But none of this is possible without the most important element of a successful ABM program: good data. Without it, you can’t find and reach your target accounts.
Speaker: Nate Brown, Co-Founder, CX Accelerator
How to move beyond effort using Customer Engagement Score, Customer Growth Engine and more to develop a CX dashboard. By the end of this webinar, you will know: How to establish an “effort-measurement” base for both the customer experience and the employee experience. January 29th, 2019, 12:30PM PST, 3:30PM EST, 7:30PM GMT
Speaker: Tim Buteyn
In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model. How can you determine if training is the right solution before you commit your budget and resources to a new training program?
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To find how contact centers are navigating the transition to omnichannel customer service, Calabrio surveyed more than 1,000 marketing and customer experience leaders in the U.S. about their digital customer communication strategies. Read the report to find out what was uncovered.
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