Introducing: Transaction Risk API

Whitepages Pro

As the global leader in identity verification, we are proud to announce the launch of our latest innovation – Transaction Risk API. Delivered in under 100 ms, the low latency of Transaction Risk API allows for global identity verification during the authorization process.

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Can a Cloud Contact Center Be Built from APIs?

Bright Pattern

Twilio, the global cloud communications platform, is the applications game changer whose API building blocks successfully showed developers that customizing and deploying global telephony, chat, routing, and task distribution tools can and should be easy. contact center API

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Receive a Phone Call with Voice API and Swift

Nexmo

In this tutorial you will create a Swift application that can receive phone calls using the Vapor web framework and the Nexmo Voice API. The post Receive a Phone Call with Voice API and Swift appeared first on Nexmo. Developer Tutorial Voice devrel tutorial Voice API

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Announcing Early Media Support in the Nexmo Voice API

Nexmo

Nexmo is pleased to announce immediate support of early media in our programmable Voice API. This has been one of our most requested features, and it is now fully supported for all use cases that use our Voice API. Product Voice early media ringing tone Voice API

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Are Your Colleagues on Holiday? Find Out with Rails and the Nexmo Voice API

Nexmo

Nexmo’s Voice API allows you to build real-time voice communications in the cloud. Find Out with Rails and the Nexmo Voice API appeared first on Nexmo. Developer Tutorial Voice devrel ruby on rails tutorial Voice API

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Transaction Risk API – Why we built it (Blog 1 of 3)

Whitepages Pro

Our latest product innovation, Transaction Risk API , was officially launched a couple of weeks ago at Merchant Risk Council (MRC) 2019. Introducing our Transaction Risk API. The post Transaction Risk API – Why we built it (Blog 1 of 3) appeared first on Whitepages Pro.

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Transaction Risk API – How we built it (Blog 2 of 3)

Whitepages Pro

In March, we announced Transaction Risk API , our latest solution to fight payment fraud and improve the efficiency of authorizations, built specifically for models. Our goal with Transaction Risk API was to provide a powerful tool to help in this space. Transaction Risk API represents a tenfold reduction in response time over other solutions. The key to speed with Transaction Risk API is engineering innovation. APIs eCommerce Machine Learning Marketplaces Payments

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How to receive a phone call with Nexmo Voice API, ASP.NET Core and NancyFX

Nexmo

This is the third tutorial on how to use Voice APIs with ASP.NET series. The good news is the Nexmo Voice API handles inbound calls […]. The post How to receive a phone call with Nexmo Voice API, ASP.NET Core and NancyFX appeared first on Nexmo. Developer Developers Tutorial Voice ASP.NET how to inbound call NancyFX Voice APIIn previous tutorials, we learned how to make a Text-to-Speech phone call with ASP.NET and how to Play Audio to a Caller in ASP.NET Core.

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Nexmo Voice API with ASP.NET: Before you start

Nexmo

This is part of a series on using The Nexmo Voice API with ASP.NET projects. It continues the “Getting Started with Nexmo and ASP.NET” series, which follows our Getting Started series on SMS APIs. The post Nexmo Voice API with ASP.NET: Before you start appeared first on Nexmo.

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Build a Family Hotline with the Nexmo Voice API!

Nexmo

The post Build a Family Hotline with the Nexmo Voice API!

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agileBase Uses NameShouts API

NameShouts

The post agileBase Uses NameShouts API appeared first on Nameshouts. We’re big fans of agileBase, so it was quite exciting to work with them on producing this post.

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Kunnect Completes Salesforce API Integration

Kunnect

We’re excited to announce that we’ve completed an integration using the Salesforce.com application programming interface (API). At Kunnect, we’re constantly looking for ways to make our cloud-based call center software even more convenient and user-friendly.

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Anatomy of a Voice API: What Is It? How Does It Work? What Can You Do with It?

Nexmo

The post Anatomy of a Voice API: What Is It? Voice Voice APIAs the technology that supports human communication continues to evolve, we’ve come nearly full circle when it comes to speech. Communication via Voice has been under some pretty stiff competition from SMS and other text-based, real-time communications channels in the past few years. But as the original mode of human communication, Voice still has a […]. How Does It Work? What Can You Do with It?

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Selective Audio Controls: Improving Call Agent Skills Through Voice API Features

Nexmo

The post Selective Audio Controls: Improving Call Agent Skills Through Voice API Features appeared first on Nexmo. Creating a great contact center experience comes down to agents. Crucial to any agent’s success is the training he receives, not just on day one but throughout his tenure.

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Blueworx Introduces a Centralized Outbound Calling API, Fax Machine Detection and Bridge Transfer to Linux

Blueworx

The post Blueworx Introduces a Centralized Outbound Calling API, Fax Machine Detection and Bridge Transfer to Linux appeared first on Blueworx. Release 7.7 of Blueworx Voice Response for Linux Contact centers today are actively looking for opportunities to leverage enhanced self-service as well as proactive outbound interactions that drive customer loyalty […].

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3scale and Pivotal® Announce Self-serve API Management Solution Via Pivotal Web Services (PWS) Platform

Natalie Petouhof

Tweet Managing your API’s has become a very complicated endeavor. If your role to is manage API’s it’s important to figure out how to automate that process. Today 3scale and Pivotal ® announced that the 3scale self-serve API management solution is available through the Pivotal Web Services (PWS) platform. Reducing the effort required to manage API’s can be keep to using resources in other ways that are not as easily automated.

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Capital One Announces Launch of DevExchange / Offers New APIs

Natalie Petouhof

Foundational things like: APIs that matter, are easy to integrate and are standards-based. It isn’t just about APIs, SDKs or toolkits. Customer Experience Customer Service Dr. Natalie's Blog Technology @drnatalie API Business Capital One DevExchange Community customer service finance natalie petouhoff SDK technologyTweet. Starting something new is exhilarating, daring and, at times, even daunting. People who create know this. Having an idea isn’t the hardest part.

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Queue and Route Callers to the Most Qualified Agent with the Nexmo Voice API

Nexmo

The post Queue and Route Callers to the Most Qualified Agent with the Nexmo Voice API appeared first on Nexmo. As anyone who has tried to set up automatic lighting in their home can attest, a device employing a simple if/then action is usually pretty easy to implement.

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Princeton Coders Integrate Lyft and Nexmo APIs for Prize-wining Voice Bot Hack

Nexmo

Case in point: the team of computer science students from Princeton who won the Vonage-sponsored “Best Use of a Vonage/Nexmo API” prize at the Fall 2017 PennApps collegiate hackathon.

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Increase Call Quality and Optimize Communication Apps with Tropo and Whitepages APIs

Whitepages Pro

Whitepages Pro APIs help businesses improve their communications using data. When layering Whitepages Pro data APIs with complimentary communication APIs, you can quickly build powerful applications that optimize businesses processes with little code. Tropo’s cloud API platform enables developers to embed real-time communications within their applications. To get a free API trial key for Phone Reputation, visit our developer center.

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How to handle user input with ASP.NET Core

Nexmo

This is the fourth tutorial on how to use Voice APIs with ASP.NET series. In the previous tutorial, we learnt how to Receive a Phone Call with Nexmo Voice API, ASP.NET Core and NancyFX. Developer Developers Tutorial Voice ASP.NET dtmf NancyFX Voice API

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Real-Time Translation isn’t Sci-Fi Anymore — and Businesses are Using It

Nexmo

Business Customer Support SMS Voice API contact centers real-time translationEver wish you could use a universal translator like the one from Star Trek to seamlessly communicate in a foreign language? Good news: Real-time translation has already arrived. Now equipped with polyglot powers, companies can communicate with any lifeform no matter where they choose to boldly go. Here’s how businesses are using this technology to […].

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How to Play an Audio Stream into a Phone Call with Python

Nexmo

Using the Voice REST API (VAPI). Using the Voice API (VAPI). Make sure you make a note of your API_KEY and API_SECRET , which you can find in the Nexmo Dashboard. npm install nexmo-cli -g nexmo setup <api_key> <api_secret> Install the Python Client Library.

Record a Phone Message with Java

Nexmo

Developer Tutorial Voice java Voice APIIntroduction In a previous tutorial, we showed you how to Receive a Phone Call with Java and respond using text to speech. We can also allow users to leave a message and then retrieve that recorded message.

WhatsApp for Business: Is it a Game Changer?

Ameyo

After providing it for free, Facebook has launched WhatsApp for Business APIs for which the business will have to pay. Customer Service WhatsApp for Business WhatsApp API

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Play Streaming Audio to a Phone Call with Ruby

Nexmo

There are many use cases for streaming audio files into calls, and with the Nexmo Voice API and the Nexmo Ruby gem, it is a relatively straightforward process. Developer Tutorial Voice devrel ruby sinatra Voice API x-with-y

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Text to Speech with Prompt Calls, Using Python on AWS Lambda

Nexmo

The Nexmo Voice API offers great flexibility in the call scenarios you can activate, however in order to do this you often need to make several interactions with the API. Developer Tutorial Voice aws lambda text to speech Voice API

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Forward a Call via Voice Proxy with ASP.NET Core

Nexmo

This is the fifth tutorial on how to use Voice APIs with ASP.NET series. Let’s see how we can implement this technique using Nexmo Voice APIs. To use The Nexmo Voice API , we need to create a voice application. API References and Tools. Application API.

Sunstate Bank (FL) Raises Promotional CD Rates

CSM Magazine

Interest Rate vs. APY. Sunstate Bank (FL) Raises Promotional CD Rates POSTED ON WEDNESDAY, DECEMBER 27, 2017 BY Ken Tumin Deal Summary: Promotional CDs – 7-month (1.58% APY), 1-year (1.76% APY), 13-month (1.78% APY), $2.5k APY MIN MAX INSTITUTION PRODUCT DETAILS 1.78% $2,500 - Sunstate Bank 13 Month Promotional CD 1.76% $2,500 - Sunstate Bank 1 Year Promotional CD 1.58% $2,500 - Sunstate Bank 7 Month Promotional CD Accounts mentioned in this post. | About Us.

MultiTrack Call Transcription with Split Recording

Nexmo

Back in April we announced that split recording was available as part of the Nexmo Voice API. Developer Real-time Communications Tutorial Voice speech to text split recording Voice APISplit recording allows you to record a conversation in stereo, one participant in each channel.

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How a Private Voice Connection Protects Privacy and Revenue

Nexmo

Business Customer Support Voice API private voice connection Voice proxy solutionsAs businesses and customers have come to rely on virtually unlimited digital communication to procure services and exchange information, privacy cannot be overlooked.

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How AI Elevates the Customer Experience: Nexmo Voice and IBM® Voice Agent with Watson™

Nexmo

Messaging Partners Product Voice AI IBM Watson Voice APIAI playing a leading role in the customer experience is no longer news; it’s becoming the status quo in 2019, because customers more than ever expect to have useful and contextual conversations with brands.

MultiTrack Call Transcription with Split Recording

Nexmo

Back in April we announced that split recording was available as part of the Nexmo Voice API. Developer Real-time Communications Tutorial Voice speech to text split recording Voice APISplit recording allows you to record a conversation in stereo, one participant in each channel.

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Forward a Call via Voice Proxy with ASP.NET Core

Nexmo

This is the fifth tutorial on how to use Voice APIs with ASP.NET series. Let’s see how we can implement this technique using Nexmo Voice APIs. To use The Nexmo Voice API , we need to create a voice application. The configuration steps are detailed in [the “Nexmo Voice API with ASP.NET: Before you start” post ([link]. When a call is received, the Nexmo Voice API will make a request to your application to figure out how to respond. API References and Tools.

Introducing SIP Connect (Beta)

Nexmo

Today, you can extend the programmable elements of Nexmo’s Voice API to your SIP deployment—that means TTS, recording, WebSocket connectivity, and more. Contact Centers Product Voice elastic sip trunking SIP text to speech Voice API WebSockets

Handle an Inbound Phone Call with Python

Nexmo

Make sure you make a note of your API_KEY and API_SECRET , which you can find in the Nexmo Dashboard. npm install nexmo-cli -g nexmo setup <api_key> <api_secret> Install the Python Client Library. The client library simplifies the job of making Nexmo API calls. In this article it is used to make a single REST API call – “Update Call” You can learn how to install the Python Client in its repo.

Forward a Call via Voice Proxy with Ruby on Rails

Nexmo

In this tutorial, we are going to walk through creating a Ruby on Rails application to forward voice calls via a voice proxy using the Nexmo Voice API. We are going to accomplish the following tasks to forward a voice call with the Nexmo Voice API via voice proxy: Create a Rails application.

Is Facebook’s privacy pivot all about business messaging?

Smooch

This will allow users to message each other across the three apps and presumably make life easier for businesses once WhatsApp’s Business API becomes generally available and Instagram introduces its own enterprise solution.

There's a WhatsApp for That!

Smooch

Don’t confuse the WhatsApp Business app with the WhatsApp Business API. WhatsApp’s API is still in early access, along with Apple and Google’s competing business chat platforms. Meanwhile, Instagram is widely expected to introduce business messaging through a WhatsApp-like API.

Call Whisper with Selective Audio Controls

Nexmo

Developer Real-time Communications Tutorial Voice call centers customer experience Voice APINexmo’s been a popular choice for contact centre solutions for a long time, but with today’s release of Selective Audio Controls we’re taking it to the next level.

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