This week’s survey results will help you better understand the impact of the pandemic on SaaS companies and Customer Success teams, understand weekly trends, and learn from each other’s initiatives to surpass the current challenge. (Week of May 10, 2020). MORE

SaaS leaders need to believe and keep the product in mind to guide customers properly. What is Customer Development in SaaS? The models in the book are useful for both SaaS companies and startups. The types of SaaS markets for startups include-. MORE

The SaaS industry has seen a huge upsurge in the past decade. All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. SaaS statistics have shown that this will continue to happen in the coming decade. MORE

Are you a SaaS startup looking to grow big and get some significant funding? If the answer is yes, you would want to ace your SaaS Magic Number. . That’s because Saas is a different animal. So is SaaS marketing. Not SaaS! Therein comes the SaaS Magic Number. MORE

SaaS (software as a service) companies have seen an exponential growth in the business sphere. There is some insightful content around SaaS that can be an inspiration to readers. The 20 Best SaaS Blogs You Must Follow. All That SaaS. SaaS Genius. MORE

The rise in SaaS and subscription business models with low upfront costs and regular renewal windows means customers can make emotional and rapid decisions to leave an agreement with little consequence. Customer Experience Onboarding SaaS MORE

You should adopt a “time invested equals benefits gained” approach with your SaaS renewal best practices. The Top 5 SaaS Renewal Best Practices. We’ve gathered 5 of our favorite SaaS renewal best practices to help you remove the stress from your retention process: Define your customer. The digital transformation of the business world has created a customer-centered economy that encourages customers to select SaaS providers who offer products tailored to their personal needs. MORE

The Rise of Hybrid Pricing Strategies in SaaS SaaS companies implementing usage-based pricing strategies continue to outperform others in customer success measurements. For customer-focused SaaS companies, a hybrid pricing strategy using both billing methods will be key going forward. MORE

Published by Gartner in April 2021, this new research explains the top 10 SaaS deal terms which Gartner analysts believe are most important to consider when negotiating software contracts. SAM SaaS MORE

Retention is important for any SaaS company. For any SaaS company, the value is calculated based on the recurring stream of revenue. Renewal in SaaS companies may be hard. SaaS renewal process starts with the very first customer interaction. What is SaaS Renewal Rate? MORE

SaaS insights enable IT leaders to get the most value out of their SaaS subscriptions by making the insights actionable. Your SaaS product may generate the most earthshaking data-driven insights for enterprises. SaaS insights from beyond your core product. MORE

On that note, let us take a look at top 20 SaaS product review websites of 2021. If you are searching for one of the biggest up-and-comers in the SaaS product review space, G2Crowd is unmissable. GetApp is known in the SaaS world for its mobile or app friendliness. MORE

Customer Success Customer Advocacy Customer Engagement Customer Experience Customers Onboarding saasVincent Manlapaz, in an interview with Nir Kalish talks about the importance of providing a well-rounded and excellent customer experience from start to finish. MORE

In the SaaS industry, the whole ball game is about turning a prospect into a potential, loyal brand advocate. In such a case, you must delve into the chapters of SaaS customer marketing and know, how to ace business. Render Free SaaS Trials 7. Render Free SaaS Trials. MORE

VirtualPBX has excelled in the communications industry for more than 20 years, and this past week, our COO, Lon Baker, was invited to the SaaS District podcast to explain how our company came into being. SaaS Before There Was Saas. Lon asks in the SaaS District podcast. MORE

You might also like: SaaS Startup: SaaS Startup: The Best Time to Implement Customer Success Is When You Close Your 10th Customer! Here are vital tips to strategize and implement customer success for SaaS branding. Start seeing customers as the building blocks of your business. MORE

But for a SaaS revenue forecast, you have to take many factors into account. There are many revenue streams that exist in a SaaS business. Hence, in a nutshell, the SaaS revenue forecast needs many parameters to be taken into account. What is SaaS revenue forecast? MORE

Rather, customer retention for SaaS enterprises is a result of the customer experience. The continued growth of the SaaS model, led by the multi-billion-dollar successes of B2B giants Microsoft and Salesforce , reflects a more responsive relationship between customer investment and ROI. MORE

Whether or not should you focus on customer acquisition or customer retention really depends on the stage of growth of your SaaS business. The post Customer Acquisition vs Customer Retention: What Should SaaS Companies Prioritize? MORE

To many, SaaS has always been tricky, and the current global economic downturn caused by the Coronavirus pandemic has only exacerbated it. The strong suit of the SaaS model is the generation of recurrent revenues. The New SaaS Sales Environment during COVID-19. MORE

For SaaS companies especially, the speed and ease with which your customers can progress through new user onboarding will act as the first indicators of how smooth their use of your product will be going forward. How SaaS Enterprises Can Streamline New User Onboarding. Onboarding SaaS MORE

For a SaaS company, a successful pricing strategy is one that focuses on the customer’s perceived value of the offerings. This blog will walk you through the concept of geographical pricing in detail and will spill some beans on how to implement it for your SaaS products and services. MORE

This has led more and more EdTech companies to embrace the SaaS model , all thanks to its sundry benefits. Here is a list of 25 such SaaS EdTech companies that are booming the market and wooing the customers more than ever. A compiled list of top 50 SaaS companies in 2020. MORE

The thriving SaaS industry has its own share of vulnerabilities and perks. Hence, the dynamic nature of SaaS has taken two routes, namely vertical SaaS vs horizontal SaaS. . And as of now, all of us have had some experience when it comes to SaaS. MORE

Lincoln Murphy sums up the value that existing customers offer to growing SaaS companies: “The majority of the revenue from your relationship with a customer happens post-sale. MORE

This refers to vertical SaaS and horizontal SaaS. While horizontal SaaS renders its service in a specific department only, vertical SaaS, on the other hand, takes care of a whole industry at large. In general SaaS solutions are a must-have for every business need. MORE

A valuable list of Top 7 SaaS Subscription Renewal Best Practices for growing your SaaS Business. #1 Building a proactive SaaS renewal strategy by becoming the “trusted advisor” allows you to achieve long-term customer health and high subscription renewals. MORE

Though every SaaS company has different offerings for each of their customer segments, one thing that does not stay so different is the perfect pricing. Here, we will talk about some of the most sensible pricing objectives that you can deploy for your SaaS business. MORE

Often when it comes to defining SaaS in a particular way or so, there are too many ways to approach. But the second we hear SaaS, what does it stand for, what are its benefits and why is it so much the talk of the town, are some of the questions we keep wandering. MORE

It is quite known that nearly 80 percent of companies use SaaS applications for various functions in their system. It is mostly SaaS products that rule the roost in the business world. SaaS or on-demand software goes back to the 1970’s. What is SaaS Product Management? MORE

SaaS industry has been taking a massive shape in the recent few years. The global SaaS market is expected to reach worth $130 billion by the end of the year 2020. There are multiple SaaS conferences that are happening towards that end all around the world that are worth attending. MORE

Importance of Customer Journey in SaaS. In the SaaS business, the customer is the ultimate boss. Mapping customer journeys in SaaS is very crucial to influence every interaction and make it a positive experience so that the customer remembers and is happy to come back. MORE

As a SaaS business company, you need to do more than just serving the customers. SaaS marketing is important to achieve success. A good SaaS marketing plan is necessary to improve brand reach. You can build a SaaS partner program to get better success. MORE

The three most common SaaS sales challenges can be overcome and lead to breakthrough levels of success. Salespeople who are working with Software as a Service (SaaS) solutions often struggle with three challenges in particular that can keep them from hitting their numbers and reaching their full performance potential. Here’s a closer look at these common roadblocks for SaaS salespeople, along with some tips for addressing them as part of your sales training development strategies. MORE

This also means that CS is primarily referenced with some level of connection to SaaS. But just because CS originated within SaaS does not mean that it only applies to businesses with an ‘as-a-service’ business model. MORE

The SaaS world is replete with cut-throat competition; the same services are provided by many brands, all of which have wonderful products. In such a scenario, what differentiates one SaaS brand from the other? This blog discusses what customer experience lessons one can learn from the best-in-business SaaS brands. Salesforce , the much-led and renowned CRM platform, is the pioneer of SaaS. MORE

In a rapidly evolving yet tight-staffed Saas startup, Customer Success is often overlooked as a growth driver. Most Saas startups focus on customer attraction and acquisition, forgetting that taking care of existing customers and ensuring retention is equally important. MORE

In the world of SaaS, there is always an ongoing checklist of the things to do, strategies to implement, and customers to guide. In light of this, a SaaS business owner should realize that a [ … ]. MORE

Here are a few key ways the COVID-19 pandemic is impacting SaaS companies: An indefinite shift to remote work: It’s one thing to give your employees the option to work from home or even encourage remote work as a cultural benefit of your company. MORE

Many entrepreneurs have joined the bandwagon of SaaS industry, but they are yet to realize that SaaS growth model is quite different from traditional ones. A deep understanding of SaaS growth levers can take your business to the next level. SaaS is a growing industry. MORE

What is a SaaS Value Proposition? Simply put, a SaaS value proposition is the competitive advantage of the business in a short, succinct manner. All communication of the product needs to have the SaaS value proposition as it deals with all your market or target audience. MORE