Education Related Topics 
ShepHyken
FEBRUARY 16, 2022
The other will share the same information, but at the same time will educate you why one is better – or not – than another. It’s because they educated you and made you smart! . Creating an educational experience is a powerful customer experience strategy. They will explain the “why” behind the specs on the card.
Cisco - Contact Center
OCTOBER 19, 2023
At this year’s EDUCAUSE, I sat down with Webster University and Collin College for a discussion hosted by The Chronicle of Higher Education. In our conversation we explored the possibilities offered b… Read more on Cisco Blogs
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Comm100
JULY 27, 2023
Dyslexia should be a massive consideration in education, and making learning more accessible for those suffering from the disorder should be a priority for educational institutions. But despite its prevalence, not enough has been done within education to facilitate successful academic careers. How Does Dyslexia Impact Education?
LiveVox
AUGUST 28, 2023
The rise of artificial intelligence (AI) in the higher education lending sector is completely transforming the way education lenders engage with customers, streamline operations, and enhance customer experience.
Advertiser: Skilljar
Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!
LiveVox
AUGUST 17, 2023
In the dynamic world of education management and financing, delivering an exceptional customer experience is key to building lasting relationships with students, parents, and educational institutions. And contact centers serve as your frontline ambassadors to your students.
LiveVox
AUGUST 22, 2023
Education is important for our society—it provides us with the tools we need to reach our goals and unlock new and exciting opportunities. But the cost of education has been rising fast, forcing many students to take out loans and leading to a huge amount of debt.
Advertiser: Skilljar
In this eBook, we will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.
Advertiser: Skilljar
Certifications can be a huge pillar of Customer Education programs, but they can also be really daunting. In this guide, we will explore the world of credentials in-depth and how they relate to customer and partner training programs.
Advertiser: Skilljar
On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.
Speaker: Roger Lee, Director Customer Success, Gridspace
In this 30 minute education series webinar we’ll help you get a better understanding of: What you need to know as you research your options, including critical questions to ask to avoid speech analytics failure. We’re ready to help you evaluate the right speech analytics solution for YOUR organization.
Advertiser: ZoomInfo
Database benchmarks for education and resource prioritization. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging. New tactics to acquire data to reach marketing goals.
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Save hundreds of dollars with no flight or hotel room to book, avoid losing precious time away from work and family, and access many more educational opportunities and tools! Attend right from your computer, phone or tablet. This is not your ordinary contact center conference.
Advertiser: Skilljar
Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.
Speaker: Laura Bassett, Senior Director Product Marketing, NICE inContact
Join our live education session, backed by new independent studies to learn more about: AI: The basics. We are well on our way and may even hit 90% by next year. With the increase in artificial intelligence tools we see in the marketplace, it’s important to understand how AI is transforming our contact centers.
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