What Millennials Expect from Online Customer Service
JULY 8, 2015
They consistently engage with followers by asking questions, running competitions and posting attractive, interesting and entertaining photos and videos. Millennials are estimated to have a combined purchasing power of $2.45 trillion globally this year. It is only fair that they expect retailers to try and understand what they want. Millennials spend a great part of their time on the internet, not just to learn, communicate and organise their social lives but to shop too.