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How to Deliver Outstanding Customer Experience in Media and Entertainment

CSM Magazine

The modern media and entertainment industry continually evolves, and customer experience is more crucial than ever. One key aspect of delivering outstanding customer experience in media and entertainment is through localization for the entertainment industry. Revenue Growth : Happy customers spend more.

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Helping a global entertainment studio make the right decision

Maru Group

Todd Trautz Maru/Matchbox | March 2023 A global entertainment studio enlisted Maru to help advise them on content planning. Additionally, the entertainment studio sought to leverage the emotional connection to the original movie or show to draw in a new generation of viewers while capitalizing on the previous audience.

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Biggest Entertainers Trust Rock Lititz: They Trust Cisco

Cisco - Contact Center

Hidden where you would least expect it in Amish country, Pennsylvania, Rock Lititz 108-acre campus provides an ideal environment for the biggest names in live music to develop and perfect their live… Read more on Cisco Blogs

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Cisco at NAB Show 2023: Pushing the Boundaries of What’s Possible in Media and Entertainment

Cisco - Contact Center

I’m feeling super energized this week as I head out to the 100th anniversary of the NAB show in Las Vegas where I’ll be joined by my fantastic Cisco team, dedicated to supporting the Sports, Bro… Read more on Cisco Blogs

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enhance your professional development and lifelong learning. At best, brain fog makes you slower and less efficient.

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Retail, Financial Services, and Sports, Media, and Entertainment at Cisco Live 2023

Cisco - Contact Center

This blog was co-authored by Patricia Martinez. Take time to recognize all you’ve achieved so far this year. We invite you to celebrate with us at Cisco Live 2023 in Las Vegas from June 4 t… Read more on Cisco Blogs

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Top 3 Trends for the Future of Contact Center Training

Contact Center Pipeline

It isn’t easy to develop training programs, implement exercises to keep your audience entertained, and make sure all the correct […]. Trainers are responsible for helping the onboarding process run smoothly for new agents by delivering the best possible training program tailored to the training class and industry.