article thumbnail

How To Exceed Construction Customer Expectations

CSM Magazine

The construction industry is incredibly competitive, which can make it challenging for businesses to stand out and secure ongoing projects. So, what are some of the best ways to exceed customer expectations in the construction industry? These are a few of the best ways to exceed construction customer expectations.

article thumbnail

6 Innovations Redefining Business Communications in Construction

CSM Magazine

Construction sites once echoed with the clatter of tools and shouted updates. In an industry as foundational as construction, exchanging information swiftly and effectively isn’t just about keeping pace; it’s about building the future on a backbone of innovation. Now, they hum with digital efficiency.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Utilizing Live Chat As a Construction Company 

Ansafone

Live chat is … Utilizing Live Chat As a Construction Company Read More ». The post Utilizing Live Chat As a Construction Company appeared first on Ansafone Contact Centers. Live chat allows website visitors and contact center agents to chat in real-time with potential customers and website visitors.

article thumbnail

How Apple Uses Psychology To Construct An Outstanding Experience

Beyond Philosophy

The post How Apple Uses Psychology To Construct An Outstanding Experience appeared first on Customer Experience Consulting. Apple is excellent at incorporating principles of behavioral economics and psychology that are hugely influential on customer behavior in all the right ways.

article thumbnail

Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

In this presentation, we will discuss the five critical components for building a successful coaching program that uses AI to allow managers and agents to engage in constructive dialogue to reduce burnout and increase employee engagement. Attendees will walk away with insight on the following: Critical components for coaching programs.

article thumbnail

Under Construction

Insite Managed Solutions

Caution: Under Construction Insiters got an exclusive tour of our future home! Check it out. It’s really starting to take shape. We’ll post another update soon. Meanwhile, enjoy the pics!

article thumbnail

A generative AI-powered solution on Amazon SageMaker to help Amazon EU Design and Construction

AWS Machine Learning

The Amazon EU Design and Construction (Amazon D&C) team is the engineering team designing and constructing Amazon Warehouses across Europe and the MENA region. Fine-tuned LLM – We constructed the training dataset from the documents and contents and conducted fine-tuning on the foundation model.