My House Was Recently Flooded! This Taught Me How to Treat Customers in Distress
Beyond Philosophy
OCTOBER 18, 2024
Hurricane Debbie dumped 17 inches of water in Colin’s home. It was a traumatic experience, from wading through the murky water to the neighbor’s house—hoping not to encounter the alligators that usually hang out nearby—to watching a team of 12 recovery professionals sweeping through and gutting what remained inside after the water subsided. The experience has been emotionally draining, especially since they didn’t have flood insurance, making the cost of repairs overwhelming.
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