Upcoming Webinars

Customer Perceptions of the Community Experience

Mike Ellis, Vanilla Forums Marketing Manager

May 25, 2021, 9 AM PDT, Noon EDT, 4 PM UTC

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CX Transformation Begins with Culture

Scott Schoenherr, SVP Operations/Technology, HealthCare Claims Management, Mary Hall, Founder/CEO, CultureWise Consulting and Max Ball, Director of Product Marketing, RingCentral

May 27, 2021, 11 AM PDT, 2 PM EDT, 6 PM UTC

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Workstreams Affected by Work@Home - Moving From an Emergent WAH to Best-in-Class

Eric Berg, CEO, ContactCenterPro Consulting

June 17, 2021, 11 AM PDT, 2 PM EDT, 6 PM UTC

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2021 Industry Expert Contact Center Predictions

Richard Kenny, Sr Marketing Manager - Contact Center, Poly; Roger Lee, VP Customer Success, Gridspace; and Ron Owens, SVP Operations, Avtex

Date and time TBD!

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