5 Top Customer Service Articles For the Week of January 18, 2021
ShepHyken
JANUARY 18, 2021
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 21 Tips for 2021 Customer Experience Excellence by Lynn Hunsaker.
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