Wed.Jan 16, 2019

Multi-lingual survey – Where does it matter?

ProProfs Blog

English is the global language of business, travel, and pleasure. Yet English is only spoken by 20% of the world’s population. That’s roughly around 1.5 billion people out of which only 360 million are native English speakers.

Looking Ahead: Predicting the Future of BPOs [Live Discussion]

Fonolo

For decades, companies have turned to Business Process Outsourcing (BPOs) as a way to cut costs and create efficiencies. This is especially true in the call center space where the term “BPO” is often used interchangeably with “outsourced call center”.