What is a Key Differentiator of Conversational AI?
Solvvy
JUNE 22, 2022
NLU algorithms learn from different sources to develop an understanding of a person’s intent when they ask a question or make a statement. When powered by these technologies, a chatbot works more like a conversation with another person rather than a search engine. Provides reps with a smart handoff. trillion in 2019 to $4.2
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