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Q&A recap: crash course in Customer Success and SaaS metrics with Dave Kellogg

ChurnZero

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

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InformedIQ automates verifications for Origence’s auto lending using machine learning

AWS Machine Learning

The solution automatically extracts data and classifies documents (for example, driver’s license, paystub, W2 form, or bank statement), providing the required fields for the consumer verifications used to determine if the lender will grant the loan. Almost the entirety of the Informed SaaS service is hosted and enabled by AWS services.

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Best Software for Speech Analytics

JustCall

Tethr provides an application programming interface (API) that allows businesses to integrate the platform with a variety of third-party solutions. Personal information and legal compliance are essential in the finance, banking, and healthcare industries. CallMiner Eureka. Increase the productivity and efficiency of teams.

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Top 50 AI Companies in SaaS (2020 Edition)

SmartKarrot

In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.

SaaS 8
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Top 50 AI Companies in SaaS (2020 Edition)

SmartKarrot

In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.

SaaS 8
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8 Inspiring B2B Customer Experience Examples

SmartKarrot

Customer experience is crucial for any B2B SaaS business. Any B2B SaaS business must keep the customers with the business with a good customer experience. Mastercard offers a personalized customer experience for its users. ING is a popular bank that helps customers transact from anywhere in the world. Mastercard.

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The Role Of AI In Customer Experience

Pointillist

This will result in re-imagined customer experiences and end-to-end customer journeys that are integrated and more personal, so that they feel more natural to customers. Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition. Business Context.