17 Real Estate Lead Generation Ideas: New & Super-Effective [2019]


But if we ask an average realtor their best real estate lead generation strategy, we mostly get 2 answers: Cold Calling. After interviewing leading real estate agents and coaches. Also, Facebook is inherently visual just like real estate.

Service Spotlight: Real Results for Real Estate


Success in real estate depends on a host of factors. You’ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. Concerns about optimizing value are real.

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Give your real estate business an edge with SMS Bot


In real estate, simply generating leads is just not enough. However, the issue arises that these leads can come to you in real estate at any time of the day. What is a real estate SMS bot? How is it relevant to the real estate industry?

Top 10 Real Estate Cold Calling Scripts for Realtors


Not just nervous real estate agents, new real estate agents can benefit from these cold calling scripts too. This is exactly why I have prepared 10 cold calling scripts that can be used in various domains in the real estate world.

Top 10 best Blogs and Podcasts for every real estate agent


With the consumer market now being highly aware of their needs and new things in town, as a real estate agent, one needs to be up-to-date with new trends too. That is why I have compiled this comprehensive list of 5 blogs and 5 podcasts for every real estate agent to check out.

Essential CRM Software Every Real Estate Agent Should Use

CSM Magazine

Using technology to spice up your real agent business is nowadays a necessity. Real estate depends heavily on documentation as the source of information. The experts at estatebud.com/real-estate-crm advises you on a professional approach to customer relationships.

The Key to Succeeding in Real Estate? Improved Customer Service

CSM Magazine

Customer service is the key to any successful business and real estate is no exception. If you show a two-bedroom house to a couple with one toddler and another baby on the way, you are clearly doing something wrong” advised real estate experts from Walton Robinson in Newcastle.

How Real Estate Agents Can Boost Sales Using LiveChat


Real estate is a people-driven business. But increasingly, the initial communication between a real estate agent and a potential homebuyer happens online. In the past, the bulk of a real estate agent’s interaction with a customer happened in person.

Real estate laws on the move


Real estate laws on the move. The post Real estate laws on the move appeared first on ClearAction Customer Experience Consulting. L orem Ipsum is simply dummy text of the printing and typesetting industry.

How Call Centers are Shaping the Real Estate Industry of Today


While most of the real estate professionals happily look forward to visiting properties with their trusted clients, there are only a handful of realtors who consent to the task of cold calling, an equally important task which helps them gain new clients.

New JAA Podcast - Convergence of Technology and Real Estate

Jon Arnold

Subscribers to my newsletter had access to my latest webinar when it went out earlier in the month. That’s a key benefit of being a subscriber, but after a couple of weeks, I share the podcast with a broader audience, and if you’ve checked any of them out, I hope you find them of interest.

How Home Bay Helps Buyers & Sellers Fast-Forward Real Estate Transactions


We believe this realignment of the real estate industry is long overdue.”. The post How Home Bay Helps Buyers & Sellers Fast-Forward Real Estate Transactions appeared first on Customer Experience & Cloud Call Center | Aircall Blog. Months of stress, pounds of paper, and waves of regret over whether you could’ve gotten a better deal. Historically, these have been the inevitable side effects of buying or selling a home.

4 Simple Tips to Improve Customer Service in Your Real Estate Agency in the Social Age

Win the Customer

What benefit do your customers have to use your services? Find ways to help your customers make sound buying decisions to make your job easier while improving their own well-being. Business

How to Prevent Your Calls From Being Blocked or Labeled as Spam

Arbeit Software

Collection Agencies call center call transparency Real Estate Sales General Contracting Logistics & ManufacturingWithout a call blocking & labeling solution, it’s difficult to know what’s actually happening to your calls after you dial.

Enriching the Customer Experience Works in Any Industry

Steve DiGioia

A great example of this is Little Real Estate, Australia’s largest independently owned real estate agency with over 23,000 properties under management and 23 offices nationally. Guest Post Ben Motteram Brock Fisher Enriching the Customer Experience Little Real Estate

Cybersecurity Basics for Any Small Business


Collection Agencies call center Real Estate Sales General Contracting Logistics & ManufacturingIn honor of cybersecurity month, here a few very basic tips to keep in mind.

Easy Ways You Can Reduce Answering Service Costs

Ambs Call Center

Customer Service Human Resources/HR Solutions How Answering Services Work Healthcare Real Estate & Property Management Entrepreneurs/Small Businesses Attorneys Trade Services Virtual Receptionists 101 IT

Can Social Media Help You Recruit?


call center Real Estate Sales General Contracting Logistics & ManufacturingA full 94 percent of professional recruiters network on social media, and use it to post jobs to an extensive community. Is this a useful strategy?

Why a Property Management Answering Service is Essential for Your Building

Ambs Call Center

Real Estate & Property ManagementAs a property manager, you provide a vital service to the building owner, whether it’s for a commercial property or a residential landlord. In doing so, you function as an interface between the owner and the tenants.

Pronounce names right with the NameShouts Chrome Extension


So they’re probably working in real estate, human resources, or sales. Diversity Inclusion chrome extension Customer Relationship Management product launch real estate sales-hacks toolkit

How a Hosted VoIP Solution Can Benefit Different Industries


Hosted VoIP for Real Estate . Real estate agents rely on their ability to communicate quickly with prospects and leads. Therefore, it makes sense to find a communications tool that empowers real estate agents to stay connected and productive while on the go. Business Hosted VoIP Small Business hosted VoIP hosted voip for construction hosted voip for customer care hosted voip for hotels hosted voip for real estate hosted voip for restaurants

voip 50

WRAP Spotlight on Howard Bendell


Howard Bendell brings over 25 years' timeshare and real estate experience to the WRAP group of professionals organized by CustomerCount’s Bob Kobek.

Alpha Corp


Alpha Corp is one of India’s leading real estate company whose value-driven and customer-centric approach is only matched by the transparent systems and processes adhering to the highest standards of accountability.

Lessons from a Cold Call

Call Center Weekly

Yesterday I received a cold call from a local real estate company. This is Dan from XY Real Estate. Here's exactly how it went: "Hi, this is Kathryn." Are you looking to sell your home?" "No." No." "Are Are you sure?" "Yes." Yes." "Ok, Ok, thank you. Bye."

VOC Leaders: How CREA leverages CX data to refine & improve customer journeys


The Canadian Real Estate Association (CREA) is one of Canada’s largest single-industry trade groups, with over 100,000 members including real estate brokers, agents, and salespeople. We sat down with CREA. The post VOC Leaders: How CREA leverages CX data to refine & improve customer journeys appeared first on ForeSee. Client Insights Client Stories CREA Customer Journey Paul Dombowsky VOC Leaders

7 Business Podcasts You Need To Start Listening To

Abby Connect Virtual Receptionists

We looked at a crop of podcasts that cover a range of business topics from law to real estate to accounting to making a profit. Podcasts have become an excellent way to entertain yourself while commuting, traveling, or working out. Here are our favorite business podcasts, in no particular order. Leadership & Management Customer Service Small Business & Entrepreneurs

12 Rules to End Bad Customer Service – Part 2

Steve DiGioia

7 ► Be “a person” to your customer, not just “the waiter” or real estate agent or store clerk. This original article was written by Steve DiGioia. Once again, time to discuss how to end bad customer service. Have you followed any of my first 6 rules in Part 1?

Living Room Realty: Meeting Customers Where Their Obsession Is


Jenelle Isaacson, Owner and Founder of Living Room Realty in Portland, Oregon, used her punk rock roots to make local real estate actually feel local.

Why the Property Sector Relies on Customer Service

CSM Magazine

However, the real estate market is a business that’s almost like any other, and much of the same rules apply here as they would with any other industry; namely, needing quality customer service! Do the estate agents provide flexible prices, or more favourable locations?

Overcoming the Expense of Customer Service in Major Urban Centers


In particular, the following three factors play into this predicament: Pricey Real Estate. Commercial real estate prices are ever on the upswing, with an average 9% annual growth in current large markets. Lower Cost of Living & Real Estate.

Setting up Customer-Centric Organizations across Industries: An Exclusive Interview with Mr. Ajay Nambiar, Customer Service & Facility Management Head, L&T Realty

Customer Guru

The real estate industry is, again, different. We had to change this and thus, professionalize real estate, which we achieved to a large extent. Real estate is like a marathon and requires a similar set of parameters for a project to be delivered successfully.

Three C’s of Customer Service Success


There is an old saying in the real-estate industry: The three keys to success are location, location and location. I have a similar take on the customer service and customer service world. The three keys to customer experience success are consistency, consistency and consistency.

The Right Call Center Location: Site Visits, Due Diligence, and Driving to a Final Decision

EPIC Connections

Scheduled Meetings: Meet with economic development officials, community leaders, workforce training representatives, staffing agencies, local call center employers, fiber and technology providers, university officials and real estate leaders.

Clickpay Enables Effortless Customer Experience With Talkdesk Enterprise


ClickPay believes in combining leading-edge technologies with hands-on services to create complete, customized solutions that drive efficiencies, enhance resident satisfaction, and give real estate businesses a strong and secure platform for growth.

Guest Post: How One Bold Move Helped this Firm Survive (and Thrive!) in The Great Recession


Technically starting in December of 2007, the housing market collapsed, sending many homes into foreclosure, and many real estate agents and mortgage originators looking for new employment.

User Stories: pronouncing names right to get past the gatekeepers.


James is a business development executive at a UK-based company that provides services to the real estate industry. In this user study, our latest series of blog posts, we’ll be diving into how some of our awesome users are pronouncing names correctly at work.

Newsletter Time - November Issue

Jon Arnold

This time around, Chris and I talk about takeaways from two recent conferences he attended, with the broad focus being the convergence of technology with real estate. The November issue of JAA’s Communications and Collaboration Review went out yesterday to subscribers.

Stay Mobile with Live Chat Operator Console for iOS

Provide Support

Scenario 1: If you are a real estate agent. Provide support is glad to announce the release of the live chat operator console for iOS. This version allows you stay connected with your customers on the go and handle chat requests if you are not at your computer.

Lessons From The Overlook: Stick to Your Core

Toister Performance Solutions

The real estate market in Idyllwild has been heating up lately. Several real estate professionals have told us we could make a nice profit by selling our cabin.

Guest Blog: Creating a Great Remote Customer Service Team


There are significant savings in real estate and hard costs, it’s easy to get coverage 24/7, and workers view not having to deal with a commute as a major benefit. This week we feature an article by Wayne Turmel who writes about how to be successful with a remote customer service team.