17 Real Estate Lead Generation Ideas: New & Super-Effective [2019]


But if we ask an average realtor their best real estate lead generation strategy, we mostly get 2 answers: Cold Calling. After interviewing leading real estate agents and coaches. We have summed a list of 17 real estate lead generation tactics that include highly reliable and crazy new but working ideas. Here are the 17 tried and tested real estate lead generation ideas that actually result in revenue.

Service Spotlight: Real Results for Real Estate


Success in real estate depends on a host of factors. You’ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. One underrated aspect – yet nonetheless critical – of high achievement in the real estate industry has to do with business process outsourcing (BPO). Keeping your real estate call center competent and confidential is of paramount importance.

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Give your real estate business an edge with SMS Bot


In real estate, simply generating leads is just not enough. However, the issue arises that these leads can come to you in real estate at any time of the day. What is a real estate SMS bot? How is it relevant to the real estate industry? Previously, listing properties or looking for properties on real estate websites was a tedious process. A majority of real estate leads are generated online.

Top 10 Real Estate Cold Calling Scripts for Realtors


Not just nervous real estate agents, new real estate agents can benefit from these cold calling scripts too. This is exactly why I have prepared 10 cold calling scripts that can be used in various domains in the real estate world. This is exactly what real estate agents can make use of. Many times, leads visit your real estate company’s website, fill out their needs and requirements there, and wait for you to get in touch with them.

Top 10 best Blogs and Podcasts for every real estate agent


With the consumer market now being highly aware of their needs and new things in town, as a real estate agent, one needs to be up-to-date with new trends too. That is why I have compiled this comprehensive list of 5 blogs and 5 podcasts for every real estate agent to check out. Top 5 real estate blogs to read. #1 The BiggerPockets Blog is quite possibly the most up-to-date resource for real estate agents currently.

Essential CRM Software Every Real Estate Agent Should Use

CSM Magazine

Using technology to spice up your real agent business is nowadays a necessity. Real estate depends heavily on documentation as the source of information. The experts at estatebud.com/real-estate-crm advises you on a professional approach to customer relationships. Without leads, your real estate agency business does not stand a chance. Some of the available tools in the market can give you a competitive edge in your industry.

The Key to Succeeding in Real Estate? Improved Customer Service

CSM Magazine

Customer service is the key to any successful business and real estate is no exception. Whether you are a solo real estate agent or run a bigger real estate firm, you need to learn how to effectively maintain a good relationship with your clients, in order to be perceived as a professional in the industry. When they are meeting with you, there is a big chance that clients are not up to date with the latest changes in the real estate industry.

New JAA Podcast - Convergence of Technology and Real Estate

Jon Arnold

Subscribers to my newsletter had access to my latest webinar when it went out earlier in the month. That’s a key benefit of being a subscriber, but after a couple of weeks, I share the podcast with a broader audience, and if you’ve checked any of them out, I hope you find them of interest. Our podcast series is called Watch This Space , and I do them in tandem with long-time colleague Chris Fine.

How Home Bay Helps Buyers & Sellers Fast-Forward Real Estate Transactions


We believe this realignment of the real estate industry is long overdue.”. The post How Home Bay Helps Buyers & Sellers Fast-Forward Real Estate Transactions appeared first on Customer Experience & Cloud Call Center | Aircall Blog. Months of stress, pounds of paper, and waves of regret over whether you could’ve gotten a better deal. Historically, these have been the inevitable side effects of buying or selling a home.

How Real Estate Agents Can Boost Sales Using LiveChat


Real estate is a people-driven business. But increasingly, the initial communication between a real estate agent and a potential homebuyer happens online. Luckily, live chat can help real estate agents avoid the pitfalls of digital customer service while simultaneously boosting sales. In the past, the bulk of a real estate agent’s interaction with a customer happened in person. Chat boxes and real estate: a case study.

Real estate laws on the move


Real estate laws on the move. The post Real estate laws on the move appeared first on ClearAction Customer Experience Consulting. L orem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

How Call Centers are Shaping the Real Estate Industry of Today


While most of the real estate professionals happily look forward to visiting properties with their trusted clients, there are only a handful of realtors who consent to the task of cold calling, an equally important task which helps them gain new clients. Though real estate cold calling is a simple task that helps them build a business, nonetheless it requires skilled agents on your part to increase the customer base.

4 Simple Tips to Improve Customer Service in Your Real Estate Agency in the Social Age

Win the Customer

What benefit do your customers have to use your services? Find ways to help your customers make sound buying decisions to make your job easier while improving their own well-being. Business

Enriching the Customer Experience Works in Any Industry

Steve DiGioia

A great example of this is Little Real Estate, Australia’s largest independently owned real estate agency with over 23,000 properties under management and 23 offices nationally. Ben Motteram : Hi Brock, one of the things that has really impressed me about LITTLE Real Estate is their commitment to customer service. Guest Post Ben Motteram Brock Fisher Enriching the Customer Experience Little Real Estate

How to Prevent Your Calls From Being Blocked or Labeled as Spam

Arbeit Software

Collection Agencies call center call transparency Real Estate Sales General Contracting Logistics & ManufacturingWithout a call blocking & labeling solution, it’s difficult to know what’s actually happening to your calls after you dial. Oftentimes though, abnormally low connection rates can be a telling sign that your calls either aren’t going through or are being mislabeled.

Cybersecurity Basics for Any Small Business


Collection Agencies call center Real Estate Sales General Contracting Logistics & ManufacturingIn honor of cybersecurity month, here a few very basic tips to keep in mind.

Easy Ways You Can Reduce Answering Service Costs

Ambs Call Center

Customer Service Human Resources/HR Solutions How Answering Services Work Healthcare Real Estate & Property Management Entrepreneurs/Small Businesses Attorneys Trade Services Virtual Receptionists 101 ITWe’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. Learning about ways to streamline your account can dramatically reduce your answering service costs. All without affecting the service level to your customers.

Can Social Media Help You Recruit?


call center Real Estate Sales General Contracting Logistics & ManufacturingA full 94 percent of professional recruiters network on social media, and use it to post jobs to an extensive community. Is this a useful strategy?

Why a Property Management Answering Service is Essential for Your Building

Ambs Call Center

Real Estate & Property ManagementAs a property manager, you provide a vital service to the building owner, whether it’s for a commercial property or a residential landlord. In doing so, you function as an interface between the owner and the tenants. You serve as leasing agent, building maintenance coordinator, and complaint department. And you and your team must do this 24/7.

Pronounce names right with the NameShouts Chrome Extension


So they’re probably working in real estate, human resources, or sales. Diversity Inclusion chrome extension Customer Relationship Management product launch real estate sales-hacks toolkitThe world is growing more and more diverse, and uncommon names are becoming prominent. If mispronunciation is the largest threat to a budding relationship with a client, professionals need some tricks up their sleeve to adjust.

How a Hosted VoIP Solution Can Benefit Different Industries


Hosted VoIP for Real Estate . Real estate agents rely on their ability to communicate quickly with prospects and leads. Therefore, it makes sense to find a communications tool that empowers real estate agents to stay connected and productive while on the go. Business Hosted VoIP Small Business hosted VoIP hosted voip for construction hosted voip for customer care hosted voip for hotels hosted voip for real estate hosted voip for restaurants

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WRAP Spotlight on Howard Bendell


Howard Bendell brings over 25 years' timeshare and real estate experience to the WRAP group of professionals organized by CustomerCount’s Bob Kobek. Continue reading → The post WRAP Spotlight on Howard Bendell appeared first on CustomerCount. News Howard Bendell WRAP

VOC Leaders: How CREA leverages CX data to refine & improve customer journeys


The Canadian Real Estate Association (CREA) is one of Canada’s largest single-industry trade groups, with over 100,000 members including real estate brokers, agents, and salespeople. We sat down with CREA. The post VOC Leaders: How CREA leverages CX data to refine & improve customer journeys appeared first on ForeSee. Client Insights Client Stories CREA Customer Journey Paul Dombowsky VOC Leaders

Alpha Corp


Alpha Corp is one of India’s leading real estate company whose value-driven and customer-centric approach is only matched by the transparent systems and processes adhering to the highest standards of accountability. Being a leading outsourcing company in India itself, Octopus Tech provides high-quality real estate outbound calling services to Alpha Corp which in turn, has helped the company move one step ahead towards getting qualified inquiry and closing a deal.

Lessons from a Cold Call

Call Center Weekly

Yesterday I received a cold call from a local real estate company. This is Dan from XY Real Estate. Here's exactly how it went: "Hi, this is Kathryn." Are you looking to sell your home?" "No." No." "Are Are you sure?" "Yes." Yes." "Ok, Ok, thank you. Bye." No qualification, rapport or value and a HUGE ask. Why is that? What gets measured gets done.

7 Business Podcasts You Need To Start Listening To

Abby Connect Virtual Receptionists

We looked at a crop of podcasts that cover a range of business topics from law to real estate to accounting to making a profit. Podcasts have become an excellent way to entertain yourself while commuting, traveling, or working out. Here are our favorite business podcasts, in no particular order. Leadership & Management Customer Service Small Business & Entrepreneurs

Compare Yourself to the Best


This is a real opportunity to improve. The list could include a local restaurant, a shoe-repair, real estate agency, law firm, manufacturer and more. Stop comparing yourself to the competition. It’s okay to ask yourself, “What are they doing that we aren’t?”

Making remote an advantage for your contact center


These benefits include reduced real estate costs, a larger, more geographically diverse talent pool to hire from, the potential to expand service hours without increasing overall headcount, and an overall higher quality of life for agents that can boost employee engagement.

12 Rules to End Bad Customer Service – Part 2

Steve DiGioia

7 ► Be “a person” to your customer, not just “the waiter” or real estate agent or store clerk. This original article was written by Steve DiGioia. Once again, time to discuss how to end bad customer service. Have you followed any of my first 6 rules in Part 1? I h ope so, because I know they work. Strap yourself in; here’s Part 2. . ~~~~~~~~~~~~~~~~~~~~~~~~~~~. Your customer will like a waiter but feel a connection to “a person”.

Living Room Realty: Meeting Customers Where Their Obsession Is


Jenelle Isaacson, Owner and Founder of Living Room Realty in Portland, Oregon, used her punk rock roots to make local real estate actually feel local. Watch the video above to hear the full story on how Jenelle and her team have turned traditional real estate marketing on its head by both bringing their whole selves to work, and seeing their customers for what they are: real people with real stories.

Why the Property Sector Relies on Customer Service

CSM Magazine

However, the real estate market is a business that’s almost like any other, and much of the same rules apply here as they would with any other industry; namely, needing quality customer service! Put simply, quality customer service can calm people down and see any and all real estate transactions through from conception to completion. Do the estate agents provide flexible prices, or more favourable locations?

Auto Dialer Software: What is Auto Dialer and When to Use it


Improves Performance with Real-time Monitoring and Analytics. The auto dialer software allows you access to all the real-time call analytics you need to improve your performance. Lead Generation in the Real Estate Industry.

Overcoming the Expense of Customer Service in Major Urban Centers


In particular, the following three factors play into this predicament: Pricey Real Estate. Commercial real estate prices are ever on the upswing, with an average 9% annual growth in current large markets. Your business isn’t the only one feeling the weight of expensive real estate. Lower Cost of Living & Real Estate. There’s also more affordable rent and real estate prices to consider, reducing the cost of overhead.

Setting up Customer-Centric Organizations across Industries: An Exclusive Interview with Mr. Ajay Nambiar, Customer Service & Facility Management Head, L&T Realty

Customer Guru

The real estate industry is, again, different. We had to change this and thus, professionalize real estate, which we achieved to a large extent. However, with the government taking measures, such as the enforcement of the Real Estate Regulatory Authority (RERA), a lot of control has been brought in. Considering that real estate is becoming a regulated market now, what role do you think customer experience will play in this sector?

Newsletter Time - November Issue

Jon Arnold

This time around, Chris and I talk about takeaways from two recent conferences he attended, with the broad focus being the convergence of technology with real estate. The November issue of JAA’s Communications and Collaboration Review went out yesterday to subscribers. I’m in my second year with the newsletter, and it continues to evolve. If you don’t know, the main feature is our podcast, Watch This Space , which I do with long-time colleague Chris Fine.

Three C’s of Customer Service Success


There is an old saying in the real-estate industry: The three keys to success are location, location and location. I have a similar take on the customer service and customer service world. The three keys to customer experience success are consistency, consistency and consistency.

Lessons From The Overlook: Stick to Your Core

Toister Performance Solutions

The real estate market in Idyllwild has been heating up lately. Several real estate professionals have told us we could make a nice profit by selling our cabin. It's usually just us, our dog, and maybe one other couple who visit the cabin, so that represents a lot of unused real estate for us personally.

The Right Call Center Location: Site Visits, Due Diligence, and Driving to a Final Decision

EPIC Connections

Scheduled Meetings: Meet with economic development officials, community leaders, workforce training representatives, staffing agencies, local call center employers, fiber and technology providers, university officials and real estate leaders. Understand Facilities and Operational Limitations: Lastly, you need to carefully conduct due diligence on the shortlisted real estate options.

Clickpay Enables Effortless Customer Experience With Talkdesk Enterprise


ClickPay believes in combining leading-edge technologies with hands-on services to create complete, customized solutions that drive efficiencies, enhance resident satisfaction, and give real estate businesses a strong and secure platform for growth. With real-time data provided by Talkdesk Reporting & Analytics , ClickPay improved its response rate for inbound calls and consequently increased the pickup rate by 40% in just a couple of weeks.

Guest Post: How One Bold Move Helped this Firm Survive (and Thrive!) in The Great Recession


Technically starting in December of 2007, the housing market collapsed, sending many homes into foreclosure, and many real estate agents and mortgage originators looking for new employment. This week we feature an article by Bill Cates, author of Beyond Referrals , Radical Relevance , and the founder of The Cates Academy for Relationship Marketing. He shares an example of how one company was able to flourish during the Great Recession.