Fonolo

JANUARY 22, 2020

This year, we’ve published our full selection of customer service conferences and contact center summits in North America. We’re personally attending the five below, and possibly more, so please let us know if you’re coming, too! Chief Customer Officers USA, Atlanta. Chief Customer Officers , USA.

Customer Service 129

Customer Service Chief Customer Officer Contact Center Call Center 129

Netomi

JANUARY 5, 2022

LinkedIn: David Avrin – Customer Experience Keynote Speaker and Consultant – Visibility International, LLC. Through her expertise and personal approach, Denise has become an in-demand keynote speaker inspiring business leaders around the world to build great brands and exceptional organizations. Denise Lee Yohn.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Netomi

FEBRUARY 28, 2022

I think that the trend that will dominate in the next couple of years (not just in 2022) in CX will be ‘personalization’ and learning how to create a personalized experience not only for luxury products/services but for all industries. Dione Hedgpeth – Chief Customer Officer, Sumo Logic. Connect with Erin.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64

Netomi

APRIL 7, 2023

With an ever-expanding customer base, WestJet’s Chief Digital and Innovation Officer Alfredo Tan realized that the airline needed to embrace innovation whole-heartedly in order to keep up with customer expectations for personal and convenient support. Connect with Hernan on Social Media: LinkedIn – [link] 11.

Customer Service 52

Customer Service Airlines Customer centricity Banking 52