Why Every Company Needs Its Own Nordstrom Tire Story
ShepHyken
JULY 8, 2025
She took it upon herself to book an airline ticket and personally delivered the laptop to the guest. As crazy as this may sound, the housekeeper was not reprimanded but instead was applauded for her efforts. One day a housekeeper found a guest’s computer. The guest had already checked out and flown from California to Hawaii.
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