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Chatbot Revolution: 75% Of GAP’s Queries Streamlined by Kommunicate!!


trillion by 2027. Last Updated on July 2, 2023 The global E-commerce market According to Statista, the global E-Commerce market is expected to grow by 11.9% to reach a market volume of $5.47 Forbes says 20.8% of all retail purchases will take place online by 2023. The pandemic, people’s changing shopping preferences, and increased internet [.]

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How Customer Service Can Be Improved Through NLP


million in revenue by 2027. Chatbots are reshaping the way organizations gather valuable data and communicate with customers. A lot of industry leaders are wondering how it is possible to improve customer service with NLP. The global chatbot market is set to reach US$ 454.8 To put that into perspective, that number was just US$ 40.9


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In the SAP multiverse: Is your S/4HANA migration on track?


Support for ERP/ECC 6 x will end in 2027, by which time—at the latest—companies will have to have migrated to S/4HANA unless they are planning a complete system change to other ERP software vendors.

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Webex Contact Center as a Service Available Through Technology Service Brokers

Cisco - Contact Center

billion by 2027. It gives me great pleasure to announce that Webex Contact Center, our contact center as a service (CCaaS) solution, has been added to our agency offer. According to Future Business Insights, the global Cloud Based Contact Center Market is projected to reach $56.75

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Customer Service in the Video Gaming Industry

24-7 InTouch

billion by 2027, registering a CAGR of 8.94% over 2022-2027 ( Mordor Intelligence ). As the video game industry has evolved in recent years, it has also become more complex. The Gaming Market was valued at USD 198.40 billion in 2021, and it is expected to reach a value of USD 339.95

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Top Contact Center Trends and Technologies For 2023 and Beyond


Statistics show that the future is bright for the outsourcing industry - according to Research and Markets, we are going to witness considerable growth in the global contact center outsourcing market - from $339 billion in 2021 to $496 billion by 2027 and the global call center software market is expected to be worth $35.3 billion by 2023.

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15 Best Selling Products Online: Get to Know the Market


billion by 2027. . billion in 2027. . per year until 2027. billion by 2027. Power tools accessories are certainly one of the trending markets in the home improvement industry. According to a the IMARC Group the power tool accessories market reached the value of US$ 1.85 billion in 2021, and it’s expected to US$2.59