How Universities Can Win Big With Callback
OCTOBER 23, 2018
million by 2027 , call, text and email spikes will get more severe, which means long queues and upset students. Callback systems like VHT Callback have helped countless businesses provide responsive support over phone, web, text and email while fostering an excellent customer experience. Although universities and colleges are not primarily businesses, their “customers,” the prospects, students, parents and alums, still expect the kind of interaction callback provides.