11 Phenomenal Tips for Effective Telemarketing to Boost Your Sales

Dialer 360

Telemarketing is very common of marketing companies use to connect with potential customers. Telemarketing consisted of companies making telephone calls to existing or potential customers. Advanced technology, telemarketing has expanded to include video conference calls as well.

Membership Telemarketing: Telemarketing Laws Compliance

Quality Contact Solutions

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. By Angela Garfinkel, President.

Best Telemarketing Companies Focus on Their Niche

Quality Contact Solutions

The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. The same can be said for the majority of the b to b telemarketing sales agents. 5 Reasons Telemarketing Services Are Best in the U.S.

Working with B2B vs B2C Telemarketing for Business Growth

OctopusTech

Telemarketing has always been an invaluable sales asset among entrepreneurs throughout the world, though no matter how successful a campaign you run, the difference between its success and failure will always boil down to the techniques used in planning and proper execution of those campaigns.

Number of Ways Telemarketing can help Grow Your Business

OctopusTech

A telemarketing service is a quick and affordable method that uses the telephone to contact prospective customers in order to help generate leads, make sales along with gathering marketing information. After that, your telemarketing team can send reminders and start the recovery process.

6 Golden Rules for Effective Telemarketing

VocalCom

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. Here are six golden rules for effective telemarketing that sales agents should follow. Rejection is inevitable in telemarketing, so a resilient attitude is vital. Revise telemarketing strategies. Effective telemarketing does not have to be a daunting task.

6 Golden Rules for Effective Telemarketing

VocalCom

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. Here are six golden rules for effective telemarketing that sales agents should follow. Rejection is inevitable in telemarketing, so a resilient attitude is vital. Revise telemarketing strategies. Effective telemarketing does not have to be a daunting task.

Top Telemarketing Tips to Spark Your Call Center Performance

Dialer 360

The post Top Telemarketing Tips to Spark Your Call Center Performance appeared first on Dialer360. Improving call center performance has always been a target of the call center supervisor and the owner.

10 Unexpected Ways Telemarketing Techniques Can Make Your Call Center Better

Dialer 360

How to be a great telemarketer? According to top call center telemarketing facts, “80% of companies say they deliver “superior” customer service but 8% of people think these same companies deliver “superior” customer service.”.

Is Outbound Telesales Making a Comeback?

Contact Center Pipeline

Aggressive cold-calling practices, fraudsters, scam artists, relentless robocalls… it’s easy to see why telemarketing’s much-maligned reputation has been dominated by images of the illicit “boiler room” operation. A brief history of outbound telesales Although telemarketing is undergoing a revival, it has had […]. Outsourcing call center contact center outbound selling outsourcing telemarketing telesales

TCPA Compliancy: Predators and Fines on the Rise (What You Need to Know to Not Fall Victim)

Contact Center Pipeline

Contact Center Compliance auto-dialed calls call center call center compliance consumer complaints consumer privacy contact center Do Not Call Registry TCPA lawsuits TCPA regulations telemarketing Telephone Consumer Protection Act

How to Use Artificial Intelligence for Better Outbound Sales and Telemarketing

Outsource Consultants

How to Use Artificial Intelligence for Better Outbound Sales and Telemarketing. Contact centers that focus on telemarketing and outbound sales do their best to hire people with these traits so they can provide the best ROI for their clients.

Manual Dialing Gone Mad: An Outbound Dialing Story

Aspect

Apparently unfamiliar with the Telephone Consumer Protection Act (TCPA) which restricts telemarketing calls via voice, SMS texts, or fax, the mischievous lizard rang the center’s main number multiple times. Editors note: A ‘bazillion’ is not an actual monetary denomination.

8 Simple Strategies to Warm Up Your Cold Calling Services

OctopusTech

blog cold calling Telemarketing serviceBefore plunging headlong into ways for warming up your cold calling services, let’s spend a moment to understand what cold calling or warm calling actually is. Though two sides of the same coin, they are as much different as they can get.

How Smartphones Have Changed Call Center Services

OctopusTech

Smartphones are the evolution of basic landline phones just as call centers are the evolution of earlier telemarketing services , and both are nothing less than a necessity of today. blog Call center services customer support telemarketing services

5 Reasons SMS is a Smart Channel for Great Customer Experiences

VocalCom

Customers may opt in to receive timely promotional offers, and advanced telemarketing solutions enable brands to launch rich, personalized, and automated SMS campaigns that maximize agent productivity, reduce costs, allow real-time performance analysis, and increase the chances of connecting with the strongest prospects for quick ROI. As SMS continues to be a popular channel in daily communications, its role in customer experience is more important than ever.

Alberta Independent Media

OctopusTech

Octopus Tech Solutions provided them with Telemarketing Services that helped them generate advertisers for their site, which in turn led to revenue enhancement for their business. Telemarketing Services.

Alberta Independent Media

OctopusTech

Octopus Tech Solutions provided them with Telemarketing Services that helped them generate advertisers for their site, which in turn led to revenue enhancement for their business. Telemarketing Services.

Is Your Call Center TCPA Compliant? This $280M Lawsuit Proves Just How Important Compliance is.

Convoso

Like many other industries, businesses with telemarketing operations must adhere to several federal and state laws and regulations. These regulations are strictly enforced to protect consumers against complicit activities. However, a severe lack of resources to help call center operations remain compliant has resulted in major frustrations to consumers and has costed businesses thousands of dollars worth of legal penalties, and in some instances resulting in going out of business entirely.

Regulatory Requirements that Impact US Call Centers Using a Publicly Switched Telephone Network

ChaseData

Let’s look at the Telephone Consumer Protection Act and the Telemarketing Sales Rule - as these two have most immediate impact on call center operations using the publicly switched telephone network.

Simple Steps to Create an Effective Calling Campaign

ChaseData

When it comes to contacting prospective and/or existing customers and clients, there are not very many solutions that can top the effectiveness of telemarketing.

If You Don't Know What the TCPA is, You Should

AnomalySquared

It has since been edited t o cover text-based telemarketing WHAT IS TCPA. TCPA is an acronym for the Telephone Consumer Protection Act. First enacted under George H.W. Bush in 1991, the act restricts phone solicitations and regulates the use of auto-dialers and pre-recorded messages.

Giftex

OctopusTech

Telemarketing Services. Launched in 1988, Giftex is a leading exhibition organizing company. For the past 30 years, Giftex has offered a platform to buyers and sellers of gifts and stationery to meet one another.

Giftex

OctopusTech

Telemarketing Services. Launched in 1988, Giftex is a leading exhibition organizing company. For the past 30 years, Giftex has offered a platform to buyers and sellers of gifts and stationery to meet one another.

Is Outbound Telesales Making a Comeback?

CustomerServ

Aggressive cold-calling practices, fraudsters, scam artists, relentless robocalls… it’s easy to see why telemarketing’s much-maligned reputation has been dominated by images of the illicit “boiler room” operation The death knell for outbound telesales has sounded countless times over the years.

5 Key Outbound and Inbound Contact Center Solutions

Outsource Consultants

Inbound and Outbound Telemarketing: Outbound telemarketing can increase revenue thanks to agents trained in sales and up-selling. In addition, contact centers can provide inbound telemarketing.

Is Outbound Telesales Making a Comeback?

Robert Davis

Aggressive cold-calling practices, fraudsters, scam artists, relentless robocalls… it’s easy to see why telemarketing’s much-maligned reputation has been dominated by images of the illicit “boiler room” operation. Likewise, the number of telemarketing operations in the U.S.,

Avoiding Bot Biases in Customer Experience

Taylor Reach Group

Well, to join a discussion on the topic, I’d be willing to traverse a room full of telemarketers pitching the latest timeshare deals in Orlando. By: JD Fairweather. How pervasive is the impending impact of artificial intelligence (AI) on the customer experience (CX)?

Is outbound telesales making a comeback?

Robert C. Davis and Associates

Aggressive cold-calling practices, fraudsters, scam artists, relentless robocalls… it’s easy to see why telemarketing’s much-maligned reputation has been dominated by images of the illicit “boiler room” operation. Likewise, the number of telemarketing operations in the U.S.,

Nearshore Contact Center Outsourcing Spotlight: Costa Rica and Panama

Outsource Consultants

If your company needs outbound services, Costa Rican vendors excel at providing ROI with sales, lead generation, and telemarketing. These vendors also provide outbound services such as telemarketing, lead generation, and sales. Sales and telemarketing.

Compliance Recording AND Quality Monitoring?

OrecX

Verify industry or regulatory compliance, for such mandates as PCI-DSS (credit card number privacy), HIPAA (health information privacy), Telemarketing Sales Rule (solicitation protection), GDPR, MiFID II and others.

Understanding Different Inbound and Outbound Call Center Services

OctopusTech

It is basically the process of attracting interest to your company’s product or services in order to cultivate an audience for your sales via different means such as telemarketing, online lead generation, direct mail etc.

Do's & Don'ts for Selecting a Call Recorder

OrecX

You need to be sure the one you choose supports all of your regulatory needs – e.g. PCI, HIPAA, Telemarketing Sales Rule, GDPR, MiFID II….

What Do You Enjoy Most About Call Center Representative Job?

Dialer 360

They do everything from customer service to complaints make with telemarketing calls. Communications is a significant part of this telemarketing job. You have blessed with the gift of gab, so you probably make pretty good contact center reps.

Need Customer Surveys? Call Centers Can Help!

Outsource Consultants

If you partner with a call center for outbound services, telemarketing agents would be utilized to reach out to your customers and gather survey information. Do customer surveys matter? Are they still useful, or do customers get tired of them and ignore them or answer dishonestly?

The Best Advice for Contact Centers in 2018: The Experts Weigh In

Fonolo

I remember when ‘telemarketers’ were working off of flip charts, QA was through a Dictaphone recorder, and reports were done by tick sheets. It’s a noisy little planet we live on.

Questions to Ask Call Recording Vendors

OrecX

HIPAA , PCI-DSS, Telemarketing Sales Rule, TCPA, GDPR, MiFID II etc.)? Call recording software and. quality monitoring software can bring tremendous value to any contact center and/or enterprise, but how do you know which vendor/solution to choose - or better yet - which questions to ask? Right now there are over 100 call recording/quality monitoring vendors in the industry. Not all are created equal.

Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

It also makes for solid ROI with outbound sales and telemarketing. Sales and telemarketing. We have seen a demand for nearshore contact center outsourcing locations.

Boosting Contact Ratios and Compliance with Preview Dialing

Calltools

Bush forever changed the world of telemarketing when he signed The Telephone Consumer Protection Act of 1991. Think about the times you’ve received abandoned telemarketing calls; would you be likely to answer a call from that number again? George H.

Boosting Contact Ratios and Compliance with Preview Dialing

Calltools

Bush forever changed the world of telemarketing when he signed The Telephone Consumer Protection Act of 1991. Think about the times you’ve received abandoned telemarketing calls; would you be likely to answer a call from that number again? George H.

3 Standout Asia-Pacific Countries For Contact Center Outsourcing

Outsource Consultants

Some of the most popular services Philippine contact centers provide their partners include outbound telemarketing, inbound customer service, technical support, and a variety of other business process outsourcing options.

5 Software Features to Help Build Rapport

Calltools

These are usually a dead-ringer that a telemarketer is on the other end of the line. Building rapport with customers is necessary for long-lasting, profitable relationships. You want to create a community of individuals who advocate for your product or service.

Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing. We have seen a demand for nearshore contact center outsourcing locations. Many of these locations are hidden gems that can offer great value at prices up to 50% off of U.S.