Moving to the cloud – Call centre tech migrations
Spearline
JANUARY 6, 2022
In fact, estimates indicate that 57% have already migrated their CRM systems to the cloud, or are in process of doing so today. billion by 2027. Analysts predict that cloud-hosted Contact Center as a Service (CCaaS) will become the dominant adoption model, exceeding 50% in 2022. Projections suggest that sales reach $10.5
Let's personalize your content