Remove security-and-compliance
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9 Proven Tips to Create an Anonymous Survey

ProProfs Blog

She’s been collecting customer feedback via surveys for years but feels frustrated that results seem to be diminishing. In fact, last week’s were abysmal: Survey sent: 400. In fact, last week’s were abysmal: Survey sent: 400. Survey opened: 180. Survey completed: 5. Benefits of an anonymous survey.

Surveys 158
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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

If you’re reading this blog post, you are probably one of them. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. 78% of customers have backed out of a purchase due to a poor customer experience (CX).

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Guest Post: 2023 Top 5 Unified Communications Predictions

ShepHyken

Currently, on-premise solutions are the most common, with 88% of organizations using some on-premises UC solutions, according to a recent five-country research survey conducted by Techaisle. They share their top 5 unified communications predictions for 2023. Predictable. However, businesses must look ahead and plan – whatever it may bring.

Surveys 176
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Texting: LLC vs Sole Proprietor

VirtualPBX

Whether you want to share appointment confirmations and reminders, use QR codes for faster check-in experiences, or promote a big event, it’s important to understand that state regulations, compliance, and even carriers will play a role in adding this channel to your plan. Taxes as well as startup costs also vary by location.

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Why do Universities & Colleges Choose Comm100 Live Chat?

Comm100

With so many institutions choosing Comm100, it’s clear that Comm100 Live Chat’s security, features, and integration possibilities are perfect for higher education. In this blog, we’ll look at the top reasons why universities and colleges are choosing Comm100 Live Chat. Security & compliance .

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Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions

Cisco - Contact Center

We’ve made it easier for you to receive real-time notifications when your customers give you survey feedback, so that you can quickly follow-up and “close the loop” with your customers. Today, you can survey your customers in real-time via IVR, and using a drip dispatch approach on SMS and email after a voice call.

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ChurnZero’s Greatest Hits from 2019: Feat. Top 10 Blog Posts and Other Noteworthy News

ChurnZero

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .