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Guest Post: Why Customer Experience Should Be at the Forefront of Your Marketing Strategies

ShepHyken

This week, we feature an article by Eleanor Hecks , editor-in-chief of Designerly Magazine. She shares how customer experience is a valuable marketing strategy. However, customer-centric marketing takes all of that a step further. Here’s why customer experience is of great value in your marketing strategies. .

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Maximizing Success: 5 Best Practices For Geofencing Strategy

CSM Magazine

There’s a high chance they are using geofencing as their digital marketing strategy. The marketing strategy allows brands to show their ads to people who have been inside the geofence. The marketing strategy allows brands to show their ads to people who have been inside the geofence. Geo-fencing marketing has many benefits.

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Top 5 Customer Service & CX Articles for Week of February 26, 2024

ShepHyken

Creating customers who will advocate and evangelize your brand can be your best marketing. Louis Magazine (St. Louis Magazine) Shep Hyken helps organizations around the world learn and implement best practices for serving people in a variety of industries. Thank you, Replicant, for this honor!

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The Role of Video Thumbnails in Customer Engagement: Tips and Best Practices

CSM Magazine

Here are some best practices to consider: Clarity and Relevance: Your thumbnail should reflect the content of your video. By applying the tips and best practices outlined above, content creators can craft thumbnails that capture attention and compel viewers to engage with their content.

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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

In addition, Eric is a member of Miele’s International Service team, to help identify, streamline and share global best practices and promote service excellence. Brian is the Managing Director of Customer Management Practice Digital and founder, president, editor-in-chief at Headline Planet. Follow on LinkedIn.

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Overcoming the Great Resignation with Lessons Learned from CX Best Practices

CSM Magazine

As a CX consultant with decades of experience in contact center solutions, Avtex has a unique viewpoint to the changing landscape of both CX and EX best practices. If your organization is ready to begin aligning your employee experience with the new world of work, here a few quick strategies you can use to get started: 1.

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Top 5 Customer Service & CX Articles for the Week of September 4, 2023

ShepHyken

Magazine) Customer retention is a crucial aspect of any successful business. 7 Tips for Building a Successful Customer Onboarding Process by Rahul Sridhar (G2) This blog will explore key strategies and best practices for building a successful customer onboarding process.