The GLOBO Blog

JUNE 22, 2017

The platform delivers real-time service level data, usage metrics, predictive analytics, trend analysis and population data. GLOBO is a B2B communication platform provider, specializing in translation and interpretation technology, services, data and insights. GLOBO will also highlight GLOBO HQ’s robust reporting capabilities.

Average Handle Time 75

Average Handle Time Government Healthcare Contact Center 75

JustCall

FEBRUARY 17, 2022

Sales dialer provides a number of functionalities which include campaign creation, campaign analytics, answering machine detection, the best time to call, schedule call back, team creation, and much more. A B2B business or SaaS company sales team would benefit from using an Autodialer. How do modern sales phone dialers work?

Sales 104

Sales Abandon rate Real estate voip 104

JustCall

NOVEMBER 25, 2022

This is true across sectors, especially in the B2B and eCommerce space. Leadership Changes: For B2B companies, a leadership change in a prospective company can signal that the new management is ready and willing to make changes and consider new products. You also get quote and CPQ functionality, reporting and analytics.

Sales 52

Sales B2B CRM Finance 52

Hero Digital

APRIL 15, 2020

The global COVID-19 pandemic has created a wide range of new business challenges for B2B companies. Most B2B brands are trying to reach specific stakeholders at a subset of companies within limited industries. A few of the distinct advantages of LinkedIn for targeted B2B marketing: LinkedIn has incredibly accurate and recent data.

B2B 52

B2B Advertising Accountability Marketing 52

SmartKarrot

JANUARY 12, 2021

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. With so many tech-companies supplying healthcare-related software products, customer success in healthcare has become an indispensable part.

Healthcare 10

Healthcare Best practices SaaS Customer centricity 10

Vcaretec

JUNE 6, 2022

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. Connect: @AnnaSabryan Greg Sherry Bio: Software marketing VP | Tweet about Marketing, Customer Service, Customer Experience, Analytics, Big Data.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

Global Response

DECEMBER 5, 2022

Achieving excellence in business-to-business (B2B) customer service (CS) requires expertise across numerous fronts. Providing the best level of B2B CS means having the underlying technology to make all of those human connections appear seamless and instantaneous. What Is B2B Customer Service?

B2B 62

B2B Customer Service B2C Multichannel 62

OctopusTech

JUNE 29, 2023

This service is generally useful for different industries like B2B sales, financial, and healthcare services. Monitoring results of call analytics An increase in brand loyalty towards a brand depends on how quickly you help your customers when they contact you.

Customer retention 62

Customer retention Call Center Upselling outsourcing 62

REVE Chat Blog

APRIL 29, 2020

Vainu , a data analytics service, engaged its users with rich conversations without the need for form fill up. An appointment booking is something that’s a requirement for B2B businesses, hospitals, and healthcare who have a lot of meeting-related requests. They created Vain aBout. Schedule appointments 24×7 with lead bots.

Chatbots 119

Chatbots Education Real estate Healthcare 119

GetFeedback

SEPTEMBER 24, 2019

B2B marketing expert Chris Ryan of Fusion Marketing Partners advises that, instead of just dealing with problems, CX could help marketing identify highly satisfied customers and “look for chances to make heroes out of your customers.”. Consider the following examples. . But customer feedback can lead to a wishlist that’s hard to prioritize.

Education 60

Education Sales Feedback Healthcare 60

CSM Magazine

MAY 30, 2016

For example, in B2B customer experience management , there is quite a moderate scale of customers (obviously, not B2C-ish millions and millions), so delegating this mission to sales or account managers won’t seem odd. Most probably not. Now down to tech. marketing automation (think customer journey mapping and personalized content marketing).

Customer Experience 64

Customer Experience Management CRM Journey mapping 64

TechSee

JANUARY 25, 2023

As Volta Charging ’s Vice President of Service Operations, he leads the field service, customer support, and operational analytics functions. Rick has more than 15 years experience in B2B and SaaS software marketing across a diverse group of start-up, growth stage and enterprise companies.

Automotive 41

Automotive Management Enterprise B2B 41

Beyond Philosophy

MAY 15, 2021

The Verint Customer Engagement Cloud Platform draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to meet ever-increasing, ever-shifting consumer interactions and demands. 5 Rules for Managing Your Customer Experience in Business to Business.

Customer Experience 261

Customer Experience Management B2B Customer emotions 261

Lumoa

JUNE 4, 2018

Finnish SaaS company Lumoa , which provides AI-powered customer experience analytics software for medium and large sized companies across the Nordics, has announced €650 000 in funding. The team is very strong in their ability to execute the unique product to B2B market and is able to create a world-class solution for industry leaders.” “The

Analytics 121

Analytics Marketing Customer Experience Telecommunications 121

SmartKarrot

JANUARY 20, 2022

With the help of predictive analytics technology, it is possible to perform personalized recommendations according to the customer’s requirements. For instance- In healthcare, you can see the results of medicines, see where they were prescribed, understand the benefits and risks, and calculate outcomes. Conclusion.

SaaS 10

SaaS Big data Analytics Healthcare 10

SmartKarrot

OCTOBER 19, 2022

The lowest-paying sectors are education, healthcare, and hospitality. 2) Information Technology (IT) : Working as a computer programmer or systems analyst requires excellent analytical skills and good research abilities to come up with solutions to problems faced by your company. There is no doubt about it — healthcare is big business!

Accountability 10

Accountability Management Healthcare Telecommunications 10

SmartKarrot

SEPTEMBER 20, 2022

The increasing adoption of cloud-based solutions by SMBs and enterprises across various sectors, such as manufacturing, healthcare, retail, and financial services, is one of the major factors driving the growth of the SaaS market in the Americas. This includes data analytics, accounting management , and CRM tools. Ease of Use.

SaaS 10

SaaS Enterprise Healthcare CRM 10

SmartKarrot

MAY 11, 2023

Conversation Intelligence: Unraveling the Power of Data Conversation intelligence primarily focuses on leveraging data and analytics to gain insights from human-to-human conversations. Additionally, Google Dialogflow allows the integration of many other Google-based tools such as Google Cloud and Google Analytics. Read more now.

Real estate 10

Real estate Chatbots APIs Analytics 10

SmartKarrot

APRIL 17, 2023

Evaluate the chatbot’s features: Evaluate the features and capabilities of the chatbot, such as natural language processing, machine learning, integrations with messaging platforms, and reporting and analytics. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Chatbots 10

Chatbots Scripts Enterprise Personalization 10

Serenova

AUGUST 23, 2019

In healthcare, it’s enrollment periods. For B2B sales organizations, it’s quarterly quotas. Speech analytics powered by AI goes far beyond what a single supervisor can learn listening to individual phone calls. For retail, it’s holiday shopping. The insights can then be shared across the organization.

Customer Experience 65

Customer Experience contact center solutions Contact Center At home agents 65

Comm100

FEBRUARY 25, 2020

B2B companies, on the other hand, might be more interested in when a website visitor is hovering on the ‘get a quote’ or ‘contact us’ page. Partners, ABM accounts, high-spending B2B clients, and healthcare patients are just a few examples of people who may require designated account managers for high-end personalized service.

CRM 64

CRM B2B Accountability Healthcare 64

Comm100

FEBRUARY 25, 2020

B2B companies, on the other hand, might be more interested in when a website visitor is hovering on the ‘get a quote’ or ‘contact us’ page. Partners, ABM accounts, high-spending B2B clients, and healthcare patients are just a few examples of people who may require designated account managers for high-end personalized service.

CRM 52

CRM B2B Accountability Healthcare 52

Stratifyd

FEBRUARY 4, 2019

is a B2B tech company located in Charlotte, N.C. Additionally, we were named a "Cool Vendor in Analytics" by Gartner as well as one of "Charlotte's Best Places to Work" and the 2nd fastest-growing company in Charlotte by the Charlotte Business Journal. Do you want to join a rapidly growing tech company? Stratifyd, Inc.

Marketing 58

Marketing Healthcare B2B Best practices 58

Stratifyd

OCTOBER 30, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Additionally, we were named as a "Cool Vendor in Analytics" by Gartner and we were just named one of "Charlotte's Best Places to Work" by the Charlotte Business Journal! Job Description.

Analytics 40

Analytics Engineering Healthcare Scripts 40

Stratifyd

DECEMBER 11, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Analytical and the ability to think on the fly. offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k), and fun and collaborative work environment.

Engineering 40

Engineering Management Analytics Healthcare 40

Stratifyd

JANUARY 2, 2019

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Maintain and develop Stratifyd’s API layer and/or analytics pipeline. DO YOU WANT TO JOIN A FAST-GROWING TECH COMPANY? Stratifyd, Inc. Role & Responsibilities. This position is based in Charlotte, NC.

Engineering 40

Engineering APIs Healthcare B2B 40

Stratifyd

JANUARY 29, 2019

is a B2B tech company located in Charlotte, N.C. Additionally, we were named a "Cool Vendor in Analytics" by Gartner as well as one of "Charlotte's Best Places to Work" and the 2nd fastest-growing company in Charlotte by the Charlotte Business Journal. Do you want to join a rapidly growing tech company? Stratifyd, Inc.

Marketing 40

Marketing Analytics Healthcare Big data 40

Stratifyd

DECEMBER 11, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Operate infrastructure systems to support enterprise data science and analytics capabilities, including streaming and real-time analytics (Kafka, MongoDB, MapD, and homegrown systems). Stratifyd, Inc.

Engineering 40

Engineering Scripts Analytics Healthcare 40

Stratifyd

JANUARY 3, 2019

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. We are seeking an analytical, results-driven individual with a passion for developing applications and improving existing ones who knows how to get things done and is not afraid to take on big challenges.

Engineering 40

Engineering APIs Analytics Healthcare 40

Stratifyd

FEBRUARY 20, 2019

is a B2B tech company located in Charlotte, N.C. Additionally, we were named a 2018 Cool Vendor in Analytics by Gartner, as well as one of "Charlotte's Best Places to Work" and the 2nd fastest-growing company in Charlotte by the Charlotte Business Journal. Do you want to join a fast-paced tech company? Stratifyd, Inc.

Engineering 40

Engineering Healthcare Big data B2B 40

Stratifyd

FEBRUARY 20, 2019

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the Voice of the Consumer. Additionally, we were named one of Gartner’s Cool Vendors in Analytics, one of Charlotte’s Best Places to Work, and the 2nd fastest-growing company in Charlotte. Do you want to join a fast-paced tech company?

Sales 40

Sales Management Healthcare Consulting 40

Stratifyd

DECEMBER 11, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Our ideal candidate is analytical, organized and able to take full advantage of the technology and intelligence to triage threat events, perform threat hunting, and lead incident response. Stratifyd, Inc.

Engineering 40

Engineering Analytics industry standards Healthcare 40

Stratifyd

DECEMBER 12, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Skilled in Pardot, Salesforce, Hootsuite, Zapier, Google Ads, Google Analytics, Trello, Slack and other marketing automation tools. Experience in Google Analytics and Google Ads. Stratifyd, Inc.

Marketing 40

Marketing Management Analytics Healthcare 40

Stratifyd

DECEMBER 12, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Skilled in Pardot, Salesforce, Hootsuite, Zapier, Google Ads, Google Analytics, Trello, Slack and other marketing automation tools. Experience in Google Analytics and Google Ads. Stratifyd, Inc.

Marketing 40

Marketing Management Analytics Healthcare 40

SmartKarrot

NOVEMBER 2, 2020

Jayson DeMers heads EmailAnalytics, a firm that has created an email analytics tool to visualize data and metrics. “Be The aim of the company is to make healthcare affordable with discounted prescription medication. Jayson DeMers, CEO, EmailAnalytics. Be friendly, respond quickly, and respond thoroughly.”, this is the mantra of Jayson.

Customer retention 21

Customer retention Consulting Consulting Marketing 21

Stratifyd

DECEMBER 20, 2018

is a B2B tech company located in Charlotte, NC and is fundamentally changing the way brands analyze the voice of the consumer. Analytical and the ability to think on the fly. offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k), and fun and collaborative work environment.

Marketing 40

Marketing Brand ambassadors Healthcare Scripts 40

Netomi

FEBRUARY 28, 2022

We] combine this qualitative understanding with insights from the analytics team and work with product teams and engineering to design the best solutions, improve processes, and prevent issues,” she said. In recent years, the lifetime value of customers has taken center stage, especially for subscription-based B2B businesses.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64