Concentrix

JANUARY 9, 2024

This automotive innovator wanted to conceptualize a whole new customer buying journey to improve engagement. Forget just getting from point A to point B.

Automotive 62

Automotive 62

Infinity

MAY 20, 2022

Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. We look forward to working with Automotive Transformation Group’s customers around the world.”. About Automotive Transformation Group. minutes ($4.25

Automotive 96

Automotive Sales Marketing Analytics 96

Concentrix

JANUARY 30, 2023

Find out where the rubber meets the road in improving automotive CX with key findings from our automotive study conducted in partnership with Salesforce.

Automotive 62

Automotive Chatbots 62

Beyond Philosophy

JANUARY 19, 2015

In this blog, we’re zeroing in on automotive word-of-mouth. The post Car Talk: The Marketing Gift of (Automotive) Gab appeared first on Beyond Philosophy. Is that positive enough word-of-mouth, brand-bonding an d owner advocacy? I’d say so. Where Audi is concerned, I’m an amplifier (meaning that I’m a brand advocate, not a promoter).

Automotive 358

Automotive Marketing Consulting Consulting 358

Concentrix

OCTOBER 12, 2022

Learn where the automotive industry is headed from leaders at Salesforce and Concentrix. The post Learning with Leaders: Automotive Cloud appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

JUNE 18, 2024

Discover how no haggle car buying is revolutionizing the automotive industry, emphasizing transparency and superior customer experience.

Automotive 48

Automotive Customer Experience Technology Customer Service 48

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders Automotive for Salesforce Video appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders Automotive for Salesforce Video appeared first on Concentrix.

Automotive 48

Automotive 48

TeleDirect

NOVEMBER 9, 2022

Whatever your company provides, if it’s in the automotive industry, TeleDirect is your best choice for providing stellar customer contact services, converting leads and seeing return customers. For a free personalized quoImprove Customer Service In Automotive Industryte and conversation about our services, call (800) 776-1081 today.

Automotive 62

Automotive Customer Service outsourcing Business Process Outsourcing 62

Concentrix

OCTOBER 12, 2022

Discover how we help clients deliver automotive dealer marketing and local communication at scale for their business. The post Under the Hood: Automotive Dealer Marketing and Localization at Scale appeared first on Concentrix.

Automotive 48

Automotive Marketing 48

ShepHyken

SEPTEMBER 26, 2018

I was talking to the manager of the service and repair center at a major brand automotive dealership. And, that leads to this very important point: When great customer service meets convenience, you have the recipe for disruption.

Automotive 1550

Automotive Customer Service Customer Experience Management 1550

Infinity

MARCH 16, 2022

Like they are in the travel and retail sectors, call volumes in the automotive industry have accelerated upwards since the new year. In January, calls to automotive businesses were up 27.5% Call volumes in the automotive sector are up 23.2% year-on-year. in its first full week. in its first full week.

Automotive 52

Automotive Sales Surveys Marketing 52

Concentrix

OCTOBER 12, 2022

The post Learning with Leaders: Automotive Cloud Video appeared first on Concentrix.

Automotive 48

Automotive 48

CallSource Insights

OCTOBER 1, 2018

CallSource data based off of 3 million sampled and completed automotive phone calls over 2 years. Contact a CallSource representative today to learn more about our DealSaver program and start recapturing your missed opportunities. Reference: 1.

Automotive 99

Automotive Sales Coaching 99

CallSource Insights

DECEMBER 12, 2019

A service BDC department for your automotive dealership can help you create better first impressions and set more appointments to sell more cars. An automotive dealership’s service department is important to create customer loyalty and bring in repeat customers and buyers. Automotive BDC Best Practices.

Automotive 52

Automotive Coaching Best practices CRM 52

SmartAction

MARCH 15, 2022

Otto is a virtual service advisor that helps customers schedule automotive service appointments such as oil changes, scheduled maintenance, and other repairs at any time of day. The scheduling solution integrates with automotive dealership tools, including X-time, CDK, and others, so appointments are booked directly in real-time.

Automotive 40

Automotive Virtual Agent Transportation Scripts 40

ShepHyken

SEPTEMBER 11, 2023

Plus, Shep and Jason talk about the NPS leaders in various industries, including automotive, groceries, airlines, and more. Likewise, even the best service may only temporarily excite a customer if the product fails to meet their expectations. Companies need to achieve a balance between product quality and customer experience.

Automotive 313

Automotive Airlines Benchmark Service level 313

CallSource Insights

MAY 28, 2019

CallSource, the originator of call tracking, is excited to announce the promotion of Pogo Parr to President of its Automotive Division. Pogo has been a staple in Automotive for many years and has recently served as CallSource’s Senior Vice President of Automotive. About CallSource—Own Every Lead.

Automotive 40

Automotive Benchmark Analytics Coaching 40

CallSource Insights

APRIL 10, 2019

In the brand new Automotive Inbound Call Data Report , CallSource analyzed over 106 million phone calls to auto dealers over a 4 year span. The report illustrates how vital inbound phone calls are to the automotive industry, and delivers key takeaways for dealers to keep in mind when prioritizing phone calls.

Automotive 40

Automotive Inbound sales Sales Coaching 40

CSM Magazine

NOVEMBER 11, 2015

A 66 per cent increase in sales since 2012 has turbocharged success for vehicle leasing and contract hire broker Synergy Automotive. In the driving seat: Paul and Martina Parkinson with members of the Synergy Automotive team.

Automotive 69

Automotive Customer Service B2C Finance 69

Infinity

MARCH 28, 2018

For automotive dealerships the main goal is to drive more car sales every month. According to a Think with Google: Automotive Trends Report 2018, these trends stood out among the rest for buyers in the U.S. Automotive dealer marketers and sales teams need to know which vehicle models have these cameras. Families in the U.S.

Automotive 53

Automotive Wireless Advertising Sales 53

CallSource Insights

MARCH 30, 2020

The post Coronavirus (COVID-19) Word Tracks for Automotive Dealers appeared first on CallSource. To discover how CallSource can help with our call coaching, schedule a time to talk to a specialist. Subscribe to our blog for more insights to help your dealership improve.

Automotive 52

Automotive Coaching Sales Management 52

Infinity

APRIL 10, 2018

The automotive sector is a fast-paced, ever-changing industry, so the challenge can feel even more brutal for marketers at car dealerships. Explore the different call tracking options available to automotive marketers in our short eBook specifically looking at the topic here. Stay up to date with market trends.

Automotive 49

Automotive Advertising Best practices Analytics 49

ShepHyken

OCTOBER 19, 2022

Instead, they became what one author refers to as The ultimate automotive failure. . Unfortunately, The Echo was the opposite of what they were promoting. What they promised was something akin to BMW’s slogan of The Ultimate Driving Machine. Their story is rich with high levels of luxury and engineering.

Automotive 307

Automotive Advertising Engineering Feedback 307

Concentrix

JANUARY 22, 2024

Discover how an automotive manufacturer improved its marketing engagements and response rates with the power of our Marketing Engagement Platform

Automotive 62

Automotive Marketing Personalization Management 62

Concentrix

JANUARY 5, 2024

How do we know automotive customers want localized marketing communications? We asked them. Read our report and give your campaigns the green light.

Automotive 62

Automotive Marketing Management 62

CallSource Insights

MARCH 15, 2019

CallSource is happy to announce Kelley Koliopulos’ appointment to Director of Retail Sales Automotive Division; this is a newly created position dedicated to deepening existing relationships and solidifying CallSource’s automotive team. Kelley brings over 25 years of automotive expertise to this position.

Automotive 40

Automotive Sales Accountability Management 40

Cisco - Contact Center

OCTOBER 24, 2023

In the rapidly evolving automotive landscape, vehicles are no longer just machines that move us from point A to point B; they have transformed into complex, interconnected systems on wheels. With this… Read more on Cisco Blogs

APIs 75

APIs Automotive Transportation Enterprise 75

CSM Magazine

MAY 17, 2024

Automotive Industry The automotive industry is another suitable industry for promotional products since there are many inexpensive and useful gadgets a company can give to its customers. For example, air fresheners and license plate frames are common sense choices for the automotive industry.

Real estate 52

Real estate Automotive Wireless Healthcare 52

Helpware

OCTOBER 17, 2023

There are applications in a variety of fields, from automotive and healthcare to agriculture and entertainment. Teaching a computer to see and identify objects is growing increasingly important as artificial intelligence (AI) and machine learning (ML) find more mainstream uses.

Automotive 86

Automotive Entertainment Healthcare 86

Concentrix

JUNE 3, 2024

Revolutionizing the car buying experience through digital transformation Our client is a global leading automotive distributor in a highly fragmented global market. Challenge Operating in 40+ countries and having a presence in 100+ markets, our client started with an idea but without knowing exactly how to implement it.

Automotive 48

Automotive Marketing 48

Unymira

OCTOBER 16, 2023

Knowledge Management (KM) is crucial in transforming customer service, especially in the automotive industry. Manufacturing companies need to quickly adapt to become future industrial leaders in this era of technology, automation and supply chain improvements.

Automotive 52

Automotive Customer Service Management Technology 52

24-7 InTouch

JULY 10, 2024

“We’re excited to be able to create this many new jobs, strengthening our relationship with the community while giving people the opportunity to work with some of the world’s premiere automotive, retail, and technology brands.” IntouchCX launched operations in Mesa campus in 2015.

Customer Service 52

Customer Service Automotive Technology Management 52

Concentrix

APRIL 13, 2023

Discover how vision, strategy, and customer data are modernizing interactions to enable better automotive CX.

Automotive 62

Automotive 62