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An automotive leader’s journey to improve customer engagement

Concentrix

This automotive innovator wanted to conceptualize a whole new customer buying journey to improve engagement. Forget just getting from point A to point B.

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Infinity becomes preferred partner of Automotive Transformation Group

Infinity

Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. We look forward to working with Automotive Transformation Group’s customers around the world.”. About Automotive Transformation Group. minutes ($4.25

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2023 Automotive CX Executive Report

Concentrix

Find out where the rubber meets the road in improving automotive CX with key findings from our automotive study conducted in partnership with Salesforce.

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Learning with Leaders: Automotive Cloud

Concentrix

Learn where the automotive industry is headed from leaders at Salesforce and Concentrix. The post Learning with Leaders: Automotive Cloud appeared first on Concentrix.

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Hybrid CX (Pt 3) - Why Organizations Feel Pressured To Go Digital And How To Help Them

Speaker: Errol S. van Engelen, Author, Speaker and Independent Advisor

See how various verticals such as the automotive industry and contact centers can benefit from a strategic approach like DTP. This webinar will cover the following key areas for successful digital transformation: Understand why there's so much pressure to go digital while so many digital transformation projects fail.

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Car Talk: The Marketing Gift of (Automotive) Gab

Beyond Philosophy

In this blog, we’re zeroing in on automotive word-of-mouth. The post Car Talk: The Marketing Gift of (Automotive) Gab appeared first on Beyond Philosophy. Is that positive enough word-of-mouth, brand-bonding an d owner advocacy? I’d say so. Where Audi is concerned, I’m an amplifier (meaning that I’m a brand advocate, not a promoter).

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Loyalty Leaders: Salesforce for Automotive

Concentrix

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.