Remove passion-projects-into-businesses
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Building a Great CX Team

CX Accelerator

Project/Program Management. Resource: Outside In: The Power of Putting Customers at the Center of Your Business by Harley Manning and Kerry Bodine. PROJECT/PROGRAM MANAGEMENT When it comes time to turn your CX-transforming initiatives from theory into reality, a project manager will be required. Customer Journey Mapping.

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Amazing Business Radio: Ford Blakely

ShepHyken

A Passion for Convenience. Striking a Balance Between Business and Consumer Needs. They discuss pursuing your passion, creating convenience, and balancing technology with a human connection. This can prove detrimental to business. How can I balance business with consumer needs? Shep Hyken interviews Ford Blakely.

Finance 304
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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience and customer service. His goal is to harness the collective intelligence of customer-centric thought leaders to help businesses create better customer relationships.

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Guest Post: How to Enhance Customer Experience Through Change

ShepHyken

Over the last few months, most businesses have had the opportunity to reconsider processes, products, and people. However, the struggle to adapt over the last few months has created a new urgency to reimagine business models so that they become more capable of change. Fortunately, there is no mystery to it.

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Knowledge Bases for Amazon Bedrock now supports metadata filtering to improve retrieval accuracy

AWS Machine Learning

The following is an example of the metadata file content: { "metadataAttributes" : { "tag" : "project EVE", "year" : 2016, "team": "ninjas" } } The metadata filtering feature of Knowledge Bases for Amazon Bedrock is available in AWS Regions US East (N. Metadata can be string, number, or Boolean. Virginia) and US West (Oregon).

APIs 106
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Guest Post: Top 5 Ways to Support Your Customers in 2021

ShepHyken

The key going into 2021 is to take a lesson from effective project management – provide one point of contact for your clients. Allowing their sales and creative teams to focus on generating more business. Veronika is passionate about business, customers and has published many articles in this area. Instant Messaging.

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Leveraging artificial intelligence and machine learning at Parsons with AWS DeepRacer

AWS Machine Learning

Parsons is on a mission to make AI/ML a foundation of business across the company. Joining them as participants in the league were business unit presidents, SVPs, VPs, senior directors, and directors. The top four competitors at this event included a market CTO, a project signaling engineer, a project engineer, and an engineer intern.