aircall

DECEMBER 8, 2016

Many managers and business owners consider the possibility of working remotely to be a risk. According to a recent study by SurePayroll, 86% of workers say that they prefer to work alone and remotely to “hit maximum productivity”. Letting your team members work from home could be a real boon to their productivity.

Morale 48

Morale voip Sales Management 48

ProProfs Blog

OCTOBER 16, 2020

Live chat leveraged as a sales tool not only improves conversion but also simplifies and shortens the sales funnel. And that’s what we’ll focus on – how a live chat sales funnel works, how it’s different from the traditional one, and how to optimize it. Live Chat Sales Funnel: How it Works.

Sales 148

Sales CRM Abandon rate Marketing 148

JustCall

MARCH 28, 2023

Want to set your sales team up for success? When you’re dealing with remote sales teams placed in different corners of the globe, it can be particularly challenging to meet targets. As a sales leader, it is difficult to craft a sure-shot plan on how to manage a remote sales team. Read the blog to learn more!

Sales 52

Sales Management Morale Employee engagement 52

Integrity Solutions

JULY 2, 2020

Although we typically think about Behavior Styles in terms of aiding sales performance and communicating with others, they also provide valuable insights into our own motivations, preferences and strengths. So take a cue from the Talkers, and look at how you might expand your network. Applying Behavior Styles to Bolster Performance.

Sales 124

Sales Personalization Management 124

Integrity Solutions

NOVEMBER 13, 2020

The important skills that contribute to sales success are constant, regardless of disruptive external events, but they’ll need to be sharpened and tailored to the changing healthcare environment. Healthcare sales has gone through a number of rocky transitions and disruptions over the past decade. Sales managers are key to that.

Healthcare 112

Healthcare Sales Coaching Customer centricity 112

JustCall

JANUARY 29, 2024

“Which sales dialer is the best for my business? Guessing you have skimmed over quite a few (read many) blogs pitching JustCall against Convoso, let’s put a full stop to your search with this ultimate JustCall vs Convoso comparison right here. But how does JustCall’s dialer impact your sales? What is JustCall Sales Dialer?

Sales 52

Sales Abandon rate APIs CRM 52

aircall

FEBRUARY 16, 2022

And, one of the most powerful ways of doing this is by creating a personalized sales approach. . Here’s why personalization is so important to sales, and how you can go about it, including some advice from our very own sales specialists here at Aircall. . Why Is a Personalized Sales Approach Important?

Personalization 62

Personalization Sales CRM Call Center 62

aircall

APRIL 6, 2022

And this is especially true for sales teams. That’s because when it comes to sales, the pace is fast, the pressure is high, and it’s hard to ensure that a bit of healthy competition doesn’t become unhealthy. Director, Sales Development at Gong. ” — Willie Pierson , Sr. Set Clear Expectations and Goals .

Sales 62

Sales Coaching Feedback Personalization 62

aircall

JANUARY 21, 2022

In 2022, the days of the long sales lunch are coming to a close. This is clearer now than ever, with 64% of sales leaders who transitioned to remote selling hitting or exceeding their revenue targets, compared to just 50% of those who didn’t. . But what does a successful hybrid-ready sales strategy look like?

Sales 62

Sales CRM Scripts Coaching 62

aircall

FEBRUARY 26, 2021

That’s a financial services sales agent, a type of call center agent whose job it is to help customers make informed decisions when it comes to purchasing financial services. . When a customer needs further assistance, a financial services sales agent has to be available to receive their call. The person you spoke to?

Sales 62

Sales call center software Banking Call Center 62

JustCall

APRIL 13, 2020

The perks of working remotely are finally coming to the fore. Even if you make a shift to remote work, you need to ensure that your business runs as usual. Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home.

Sales 52

Sales Chatbots Analytics Wireless 52

JustCall

APRIL 13, 2020

The perks of working remotely are finally coming to the fore. Even if you make a shift to remote work, you need to ensure that your business runs as usual. Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home.

Sales 52

Sales Chatbots Analytics Wireless 52

Beyond Philosophy

MAY 9, 2024

People look for shortcuts for the cognitive work they need to do. From a layman’s perspective, a heuristic is akin to the rule of thumb. For those of you who are not familiar with colloquialism, a rule of thumb is developed from experience, not hard data. If a home is two stories, it’s probably around 25 feet tall.

Advertising 195

Advertising Customer Experience Feedback Sales 195

aircall

JANUARY 4, 2021

The process for developing a B2B sales prospecting strategy is vastly different than what many long-time salespeople grew accustomed to over the span of their careers. Something that hasn’t changed is that sales prospecting is still an important and necessary part of B2B sales growth. What Is B2B Sales Prospecting?

B2B 71

B2B Sales Best practices voip 71

CX Accelerator

JULY 1, 2020

Business leaders will benefit from reflecting on how these changes – shutdowns, communication changes, and working from home – have impacted their relationships with their consumers and consider how this season has improved or harmed business continuity. Working from home (WFH) is the core of business continuity today.

contact center solutions 266

contact center solutions Morale Contact Center call center solutions 266

Beyond Philosophy

MARCH 31, 2020

As always, the world will emerge from this. As organizations emerge from this crisis, many are likely to face changing customer behavior and attitudes. I’ve received a number of messages from airlines, hotel chains and travel site CEO’s about all the measures they are taking, the policies they are changing, etc.

Airlines 499

Airlines Healthcare Government Self service 499

JivoChat

OCTOBER 26, 2021

We’ve trawled the internet looking for free templates for your sales website, searching for options in different categories, to help you narrow down your search and help you make a decision. Generic templates for sales websites. These are examples of templates that will work on any kind of sales website.

Sales 52

Sales Automotive Engineering Education 52

ChurnZero

DECEMBER 29, 2020

Isolating at home felt like being stuck in your own glass case of emotion. So, here’s our greatest hits compilation of our top content, milestones, and happenings from 2020. Top 10 Blog Posts from 2020. Like a box of chocolates, you never know what you’re gonna get during life in the pandemic. Roll the tape back.

SaaS 98

SaaS Chief Customer Officer Upselling Metrics 98

aircall

AUGUST 1, 2018

Vacations — and other OOO moments — provide sales professionals with a unique opportunity to gets some needed relaxation but also to enhance their job-related knowledge base. Sales is a study in motivational psychology. Good sales professionals have an idea of how to turn opportunities created into deals won. Don’t panic.

Sales 82

Sales Entertainment B2B SaaS 82

aircall

NOVEMBER 24, 2021

From checking texts and emails to scrolling through social media feeds, phones help people stay connected to the world around them. That’s why it’s no surprise companies—and specifically sales teams—are shifting to a mobile-first approach. What does a mobile-first approach mean for sales reps? . Grab their cell phone.

Sales 62

Sales SaaS Analytics Coaching 62

Beyond Philosophy

APRIL 18, 2024

The idea for this episode came from my recent trip to a fishing supplier near my home in Florida. There are tradeoffs required to make this approximation of a personal relationship work. The difference from Spotify is that I don’t see the value of personalized offers in my scrolling experience.

Personalization 195

Personalization Advertising Technology Marketing 195

aircall

FEBRUARY 22, 2021

Sales strategy planning can help you meet both short- and long-term sales targets, carrying you through the first 90 days and beyond to successfully achieve your overall business goals. But that doesn’t mean you should shy away from getting the most out of your sales strategy planning phase. Sales goals and objectives.

Sales 62

Sales call center software Interactive Voice Response Call Center 62

aircall

DECEMBER 8, 2021

From spending all day roasting a turkey to waking up early for Black Friday shopping, we don’t need to tell you that the holidays are well underway. . This way, whether your employees are working from home , the office, or even from the ski slopes, they can attend to customer needs and team questions.

Sales 62

Sales Analytics Wait times Call Center 62

ShepHyken

JUNE 26, 2020

*This article was previously posted on BotsCrew’s blog. The outbreak of COVID-19 has made a massive impact on most of the businesses – from grocery stores to luxury goods brands. And with the more people staying at home, the demand for online ordering and delivery is currently booming. We’re up 21% overall in sales.

Customer Service 314

Customer Service Chatbots Sales Management 314

Beyond Philosophy

APRIL 20, 2023

Sure, the mistake part is trouble, but you learn a lot from them. So, I quit that job and moved to an engineering-based company with plans to become a sales manager with a sales team. If possible, talk to someone who already works there. I have made many mistakes in my life, I’ll admit. Spend time there.

Outbound sales 195

Outbound sales Consulting Consulting Engineering 195

Vonage

OCTOBER 12, 2015

As such, this article, although it focuses on sales tactics, actually falls under the heading of customer service. These tactics work for B2B as well as B2C, although the examples discussed here are based on a retail setting. These tactics work for B2B as well as B2C, although the examples discussed here are based on a retail setting.

Sales 102

Sales Customer Service Upselling B2C 102

JustCall

OCTOBER 20, 2019

That is why I have compiled this comprehensive list of 5 blogs and 5 podcasts for every real estate agent to check out. In case you want to skim through things quickly, you can opt to read the blogs. Top 5 real estate blogs to read. #1 Culture Scan is the official blog by The National Association of Realtors.

Real estate 56

Real estate Coaching Finance Advertising 56

aircall

JANUARY 6, 2021

Businesses in the financial services realm have to take a proactive approach to sales and support to remain competitive and viable. Generally, consumers want to work with a financial services advisor they trust. To achieve customer success, sales and support services are vital along every step of the customer journey.

Sales 62

Sales Banking Call Center Upselling 62

JustCall

JUNE 17, 2020

This calls for a need to change your sales prospecting strategy. Interventions in sales outreach through integrated communication systems is one way to adapt to not only the current scenario. In a previous blog post, I shared strategies around how to pivot sales processes. Getting Sales Prospecting Right.

Sales 52

Sales CRM Scripts Accountability 52

CX Accelerator

JULY 1, 2020

Business leaders will benefit from reflecting on how these changes – shutdowns, communication changes, and working from home – have impacted their relationships with their consumers and consider how this season has improved or harmed business continuity. Working from home (WFH) is the core of business continuity today.

contact center solutions 182

contact center solutions Morale Contact Center call center solutions 182

Beyond Philosophy

DECEMBER 7, 2023

” But a phrase is little more than words unless there is action that comes from it. However, I disagree; fewer people work in Customer Experience these days. Another interesting insight from Tom was that AI is an easy path into a digital journey. I love the phrase, “None of us are as clever as all of us.”

Customer Experience 221

Customer Experience Chatbots Customer centricity Education 221

Cyara

FEBRUARY 22, 2024

Per the question in the title of this blog post, let’s examine the phrase, break down the meaning, and then explore how “Last Mile Assurance” is relevant to and important in the context of contact centers and customer experience. Stutters, jitter, echos and interruptions in service as agents work with callers to fulfill their needs.

Contact Center 76

Contact Center Customer Experience Technology Sales 76

JustCall

MAY 14, 2020

Sales teams are already reeling under pressure, given the declining number of deals closed globally. If you are following the traditional sales process during the COVID crisis, you need to reconsider your strategy. At this point, you should focus on remodeling the sales strategy to ensure business continuity.

Sales 52

Sales CRM Call Logging Accountability 52

JustCall

MAY 14, 2020

Sales teams are already reeling under pressure, given the declining number of deals closed globally. If you are following the traditional sales process during the COVID crisis, you need to reconsider your strategy. At this point, you should focus on remodeling the sales strategy to ensure business continuity.

Sales 52

Sales CRM Call Logging Accountability 52

aircall

MARCH 19, 2021

For some businesses, they use this customer data to gain unique insights to improve things like sales performance or the customer experience. Because customer data reveals people’s behaviors, pain points, and preferences, you can also serve existing customers better, by constantly working to address their concerns and meet their needs.

Sales 62

Sales CRM Marketing Best practices 62

Beyond Philosophy

SEPTEMBER 11, 2019

Because we have frequent thunderstorms and power outages in my Florida home, I recently decided to buy an uninterruptible power supply for my electronics. For example, a wine shop that played French music in the background reported that their sales of French wine went up by a ratio of 5 to 1. Create Memories that Build Loyalty.

Customer Experience 371

Customer Experience Consulting Consulting Sales 371

Comm100

DECEMBER 8, 2020

And with so much work, it’s no wonder that the need for simpler solutions has become essential to a business’s success. They are less skilled at handling more complex questions and tasks and are limited by their ability to work on a prior script. They go to the home page and wander around. It takes patience and dedication.

Chatbots 53

Chatbots Scripts Sales Personalization 53