AWS Machine Learning

NOVEMBER 3, 2022

In Part 1, we saw how to use Amazon Textract APIs to extract information like forms and tables from documents, and how to analyze invoices and identity documents. Extract default entities with the Amazon Comprehend DetectEntities API. The response from the DetectEntities API includes the default entities. Extraction phase.

Analytics 74

Analytics APIs Healthcare Big data 74

AWS Machine Learning

APRIL 11, 2023

Financial services, the gig economy, telco, healthcare, social networking, and other customers use face verification during online onboarding, step-up authentication, age-based access restriction, and bot detection. This can deter a bad actor using social media pictures of another person to open fraudulent bank accounts.

APIs 76

APIs Accountability Government Healthcare 76

Talkdesk

OCTOBER 14, 2020

Lending plays a huge part in every business, and these similarities can expand the core debt servicing and collections that can affect multiple industries, including healthcare, manufacturing, retail and many other businesses. Safeguarding your clients’ personal information, data and privacy is paramount.

Banking 105

Banking Finance APIs Healthcare 105

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. In addition to the no-code interface, Amazon AppFlow supports configuration via API, AWS CLI, and AWS CloudFormation interfaces.

APIs 71

APIs Healthcare SaaS Engineering 71

Cincom

MAY 3, 2024

Document automation software streamlines the process of creating personalized documents like quotes, invoices, contracts, letters, and reports. Advanced tools apply additional logic and personalization, such as inserting paragraphs or images conditionally based on customer data. What Is Document Automation?

Enterprise 40

Enterprise CRM APIs Customer retention 40

JustCall

JANUARY 5, 2023

Tethr provides an application programming interface (API) that allows businesses to integrate the platform with a variety of third-party solutions. Personal information and legal compliance are essential in the finance, banking, and healthcare industries. CallMiner Eureka. Increase the productivity and efficiency of teams.

Analytics 52

Analytics Coaching Call Center APIs 52

Balto

SEPTEMBER 18, 2023

The Evolution of Customer Service Tools Before the introduction of more advanced customer service solutions, contact centers primarily supported customers with in-person interactions. This creates a more personalized and consistent customer service experience.

Interactive Voice Response 52

Interactive Voice Response Scripts Contact Center Coaching 52

Avaya

NOVEMBER 16, 2016

Having said that, here are three massive IoT security threats we’re seeing today (and how to expertly address them): Personally-owned devices: Research shows that about 40% of U.S. Open APIs: An open API model is advantageous in that it allows developers outside of companies to easily access and use APIs to create breakthrough innovations.

APIs 72

APIs Transportation Enterprise Healthcare 72

Tethr

MARCH 6, 2020

Call centers can combat this with an API fix that automatically pauses the recording when the call center agent enters the credit card information. This act applies to contact centers that collect personal consumer debts including credit card payments, cell phone bills and late auto payments. It does not include business debts.

Contact Center 73

Contact Center Telemarketing Call Center APIs 73

JustCall

FEBRUARY 28, 2024

And when you think about the range of features the latter offers at $49 per user per month — all 3 dialers, bulk SMS campaigns and workflows, live call monitoring , advanced analytics and reporting, API and webhooks, live call monitoring, and so much more, it is simply astounding. How are JustCall’s Sales Dialer and Mojo Dialer different?

Real estate 52

Real estate CRM APIs Sales 52

AWS Machine Learning

NOVEMBER 15, 2023

Although this post focuses on autonomous driving, the concepts discussed are applicable broadly to domains that have rich vision-based applications such as healthcare and life sciences, and media and entertainment. For example, we can use an API chain to call an API and invoke an LLM to answer the question based on the API response.

Engineering 87

Engineering APIs Automotive Entertainment 87

delighted

DECEMBER 5, 2022

You can take this one step further by personalizing the message based on the score the respondent left. If you’re sending surveys to recipients who have strict email filters, like the healthcare industry, it can be helpful to prime your respondents for the incoming survey to make sure the email is top-of-mind. Prime your respondents.

Surveys 88

Surveys Feedback Best practices APIs 88

Fonolo

NOVEMBER 1, 2018

Originally preferred for person-to-person communication, the past few years have seen a surge of B2C communication via messaging channels (Facebook Messenger, WhatsApp, WeChat, etc.). He leads product management for Nexmo, the Vonage API Platform. Messaging . So: How will this battle play out? Twitter: @tpgoebel. Roland Selmer.

Customer Service 69

Customer Service B2C Finance Engineering 69

JustCall

NOVEMBER 1, 2022

It is primarily because of the increase in the rate of cybercrime, which has enhanced the need to safeguard customers’ personal information. When you make a call, it will appear as your proxy number on another person’s phone. Conclusion. Frequently Asked Questions (FAQs). What is phone number masking?

voip 52

voip APIs Healthcare Personalization 52

AWS Machine Learning

AUGUST 2, 2023

It has applications in areas where data is multi-modal such as ecommerce, where data contains text in the form of metadata as well as images, or in healthcare, where data could contain MRIs or CT scans along with doctor’s notes and diagnoses, to name a few use cases. However, we can use CDE for a wider range of use cases.

Enterprise 70

Enterprise Healthcare APIs Big data 70

Stratifyd

JANUARY 2, 2019

Maintain and develop Stratifyd’s API layer and/or analytics pipeline. and Python/C API. Professional experience working with systems designed to deliver and operate on streaming data in near-real-time, or personal projects related to the same. Design, implement, and document new platform features and associated unit tests.

Engineering 40

Engineering APIs Healthcare B2B 40

CSM Magazine

OCTOBER 10, 2023

They can even personalize payment reminders to each customer, taking the convenience factor to the next level. In healthcare, customized payments simplify billing for providers and patients alike. This new way to pay is all about making things more convenient and customizing the experience makes it even better.

APIs 59

APIs Healthcare Banking Sales 59

Stratifyd

JANUARY 3, 2019

Maintain and develop Stratifyd’s API layer and/or analytics pipeline. Professional experience working with systems designed to deliver and operate on streaming data in near-real-time, or personal projects related to the same. and Python/C API. Key accountabilities & responsibilities. Stratifyd, Inc.

Engineering 40

Engineering APIs Analytics Healthcare 40

Hodusoft

FEBRUARY 22, 2022

Through its communication platform offering APIs and SDKs for SMS / MMS, Programmable Voice, and SIP Trunking, the company aims to serve the US customers with a mix of communication solutions through pay-as-you-go/subscription-based model, growth, and scale plans. .

Marketing 52

Marketing Real estate Call Center call center solutions 52

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Personalized recommendations. Fraud detection.

Scripts 71

Scripts Metrics APIs Healthcare 71

Infinity

FEBRUARY 13, 2020

This is an enormous missed opportunity, as these callers often have bigger dreams and personal requests that need a human touch. Infinity's API made this a simple process, rapidly delivering real, measurable results. ”. rise in the ratio of website visits to calls ( Ramsay Healthcare ). Want to know more?

Advertising 52

Advertising APIs Healthcare Analytics 52

JivoChat

APRIL 23, 2023

Probably, you have already seen a chat box on the side of a website screen that pops up when you enter it, even with a personalized message, for example. Task-Specific Chatbots As the name suggests, this type of chatbot is meant to aid customers with specific tasks, delivering highly personalized answers. “How can I help you?”

Chatbots 75

Chatbots B2C Self service Banking 75

Avaya

AUGUST 1, 2017

In healthcare, for example, this might mean a custom scheduling app for hospital staff. In hospitality, this could mean creating apps that offer personalized in-room help or recommendations. As an open application platform, Avaya Breeze even allows users to develop custom apps to meet specific CX and vertical needs.

CRM 58

CRM Multichannel APIs Healthcare 58

AWS Machine Learning

SEPTEMBER 1, 2023

Note that multiple personas can be covered by the same person depending on the scaling and MLOps maturity of the business. Example use cases are clothing design generation or imaginary personalized images. If an organization has no AI/ML experts in their team, then an API service might be better suited for them.

Engineering 98

Engineering Accountability Construction APIs 98

AWS Machine Learning

MAY 31, 2024

The General Data Protection Regulation (GDPR) right to be forgotten, also known as the right to erasure, gives individuals the right to request the deletion of their personally identifiable information (PII) data held by organizations. Processor – The entity that processes the data on the instructions of the controller (for example, AWS).

Best practices 102

Best practices APIs Accountability Personalization 102

AWS Machine Learning

SEPTEMBER 14, 2023

Despite using Amazon Comprehend to filter out personal data that may be provided through user queries, there remains a possibility of unintentionally surfacing personal or sensitive information, depending on the ingested data. Identifying users and their actions allows the solution to maintain traceability.

APIs 90

APIs Healthcare Scripts Engineering 90

JustCall

JANUARY 19, 2023

If planned and personalized well, bulk SMS campaigns can bring you higher conversions and various other business growth opportunities. Some benefits are flexible pricing, simple integrations via programmable APIs, substantial global outreach, and advanced software features. It has a higher open rate and drives more engagement.

Marketing 52

Marketing Real estate Banking Sales 52

OctopusTech

SEPTEMBER 29, 2022

With its easy accessibility, it doesn’t require a person to wait on hold for a longer time instead they will get a quick response from a representative to their questions. It helps businesses to effectively manage relationships with clients and personalize the customer service process. Escalates customer satisfaction and loyalty.

Customer Service 62

Customer Service CRM Self service Analytics 62

Verint

AUGUST 8, 2017

The governments of Utah, Mississippi and the city of Los Angeles in the United States are already using Amazon’s Alexa Voice Services API (Application Programming Interface) to give citizens the option of interacting with various public services conversationally, rather than using menus and screen-based interfaces.

APIs 24

APIs Government Healthcare Technology 24

SmartAction

MAY 6, 2019

While AI-powered virtual agents can also read and record data and exercise cognitive capabilities to follow linear (or near linear) processes, they extend the value of customer data for other purposes that include: Personalization – mapping caller ID to an account and greet by name. Virtual Agents Offer Predictive Personalization.

Self service 44

Self service Virtual Agent Best practices Contact Center 44

SmartAction

MAY 6, 2019

While AI-powered virtual agents can also read and record data and exercise cognitive capabilities to follow linear (or near linear) processes, they extend the value of customer data for other purposes that include: Personalization – mapping caller ID to an account and greet by name. Virtual Agents Offer Predictive Personalization.

Self service 40

Self service Virtual Agent Best practices Contact Center 40

AWS Machine Learning

OCTOBER 5, 2022

Apache Flink is a distributed streaming, high-throughput, low-latency data flow engine that provides a convenient and easy way to use the Data Stream API, and it supports stateful processing functions, checkpointing, and parallel processing out of the box. Yash Shah is a Science Manager in the Amazon ML Solutions Lab.

Calibration 89

Calibration Engineering Automotive Analytics 89

JustCall

APRIL 5, 2023

Some of these include: AdaAgent Assist, Airkit Assist, Hub Auto, Reach, Balto, Calabrio, PCI Pan Digital Agent Assist, Pypestream, Verint, Zingtree, Talkdesk also offers API access for all plans. Plus, you can always integrate it with your CRM to grant customers a personalized experience. How has it done so?

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

LiveChat

MARCH 16, 2018

And this just covers my person. Issues with scalability, which were once a major concern for businesses taking up SMS marketing, have now been overcome by advancements in the application-to-person sector. This message addresses the person by name as well as align the SMS to a previous instance of customer engagement.

Real estate 43

Real estate Airlines APIs Healthcare 43

AWS Machine Learning

SEPTEMBER 28, 2023

Regulated and compliance-oriented industries, such as financial services, healthcare and life sciences, and government institutes, face unique challenges in ensuring the secure and responsible consumption of these models. In addition, API Registries enabled centralized governance, control, and discoverability of APIs.

APIs 93

APIs Government Enterprise Engineering 93

AWS Machine Learning

MARCH 15, 2024

In this post, we discuss the value and potential impact of federated learning in the healthcare field. In Dr. Werner Vogels’s own words at AWS re:Invent 2023 , “every second that a person has a stroke counts.” Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights.

Healthcare 94

Healthcare Government Best practices Engineering 94

AWS Machine Learning

APRIL 19, 2024

This solution includes the following components: Amazon Titan Text Embeddings is a text embeddings model that converts natural language text, including single words, phrases, or even large documents, into numerical representations that can be used to power use cases such as search, personalization, and clustering based on semantic similarity.

APIs 98

APIs Enterprise Healthcare Accountability 98