AWS Machine Learning

AUGUST 17, 2022

We are excited to announce that Amazon Personalize now supports incremental bulk dataset imports; a new option for updating your data and improving the quality of your recommendations. Streaming APIs : The streaming APIs ( PutEvents , PutUsers , and PutItems ) are designed to incrementally update each respective dataset in real-time.

Personalization 80

Personalization APIs Enterprise Engineering 80

AWS Machine Learning

MARCH 30, 2023

Amazon Personalize is excited to announce the new Trending-Now recipe to help you recommend items gaining popularity at the fastest pace among your users. Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users.

Personalization 86

Personalization APIs Accountability Engineering 86

AWS Machine Learning

AUGUST 15, 2022

Today, we are excited to announce Promotions feature in Amazon Personalize that allows you to explicitly recommend specific items to your users based on rules that align with your business goals. You can use promotions in domain dataset groups and custom dataset groups ( User-Personalization and Similar-Items recipes).

Personalization 73

Personalization APIs Entertainment Marketing 73

AWS Machine Learning

NOVEMBER 26, 2023

Amazon Personalize is excited to announce the new Next Best Action ( aws-next-best-action ) recipe to help you determine the best actions to suggest to your individual users that will enable you to increase brand loyalty and conversion. All your data is encrypted to be private and secure.

Personalization 82

Personalization Engineering APIs Technology 82

AWS Machine Learning

MARCH 7, 2024

The Streamlit web application calls an Amazon API Gateway REST API endpoint integrated with the Amazon Rekognition DetectLabels API , which detects labels for each image. Constructs a request payload for the Amazon Bedrock InvokeModel API. Invokes the Amazon Bedrock InvokeModel API action.

APIs 122

APIs Entertainment Construction Advertising 122

Nexmo

JUNE 13, 2019

If you never played it here is a quick recap: Telephone begins when one person whispers a message to the person next to them. The second person whispers the same message to the next person, who then shares it with the person next to them, and so on and so on. Adding our API credentials. Add API Credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

Nexmo

JUNE 13, 2019

If you never played it here is a quick recap: Telephone begins when one person whispers a message to the person next to them. The second person whispers the same message to the next person, who then shares it with the person next to them, and so on and so on. Adding our API credentials. Add API Credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

Nuance

NOVEMBER 21, 2019

Application programming interfaces (APIs) enable organizations to personalize technology to their business needs, without having to build the software from scratch. And now, with Nuance Intelligent Engagement APIs for Conversational AI Services, we’re offering a more accessible approach for brands to unlock innovation for their brand.

APIs 45

APIs Contact Center Technology Personalization 45

Nuance

NOVEMBER 21, 2019

Application programming interfaces (APIs) enable organizations to personalize technology to their business needs, without having to build the software from scratch. And now, with Nuance Intelligent Engagement APIs for Conversational AI Services, we’re offering a more accessible approach for brands to unlock innovation for their brand.

APIs 45

APIs Contact Center Technology Personalization 45

Nexmo

NOVEMBER 20, 2018

Any company I ever phone always has one of those automated answering systems that ask me questions before I get to speak to a real person, and because I’m a bit weird, I’ve always thought “why can’t I have one of those?” The post Build a Family Hotline with the Nexmo Voice API! appeared first on Nexmo.

APIs 91

APIs Personalization Interactive Voice Response 91

Quiq

JUNE 10, 2021

Share This Story During their annual F8 Refresh conference, Facebook announced the Messenger API for Instagram has exited beta and is now available to all businesses looking to forge deeper relationships with their customers through scalable, 1:1 conversations. The API is open to all businesses. Common Uses. Request a demo.

APIs 52

APIs Accountability CRM Personalization 52

Cisco - Contact Center

NOVEMBER 16, 2023

Cisco Live 2023 starts in person on December 5-8, 2023 in Melbourne, Australia at the Melbourne Convention and Exhibition Centre. There is no better place to learn about new trends and technologies.… Read more on Cisco Blogs

APIs 52

APIs Technology Personalization 52

Nexmo

NOVEMBER 14, 2019

These articles show you how to get started with Nexmo APIs like SMS, Voice and Verify, so feel free to refer back to them as you go, or in case you’d like to add another functionality. Go to your dashboard to find your API key and secret and make a note of them. Your Nexmo API key, shown in your account overview.

APIs 89

APIs Accountability Call flow Personalization 89

Pointillist

SEPTEMBER 10, 2020

Many CX, marketing and operations leaders are asking how they can use customer journey orchestration to deliver better, more personalized experiences that will improve CX and business outcomes, like retention, customer lifetime value and revenue. Journey orchestration goes beyond traditional personalization techniques.

Personalization 128

Personalization Interactive Voice Response Enterprise Upselling 128

Solvvy

JUNE 17, 2021

Personalization and automation seem to be diametrically opposed. Consumers expect a personalized experience, but they also expect immediacy and accurate responses that can only be achieved with automation. When it comes to automated, personalized support, reading subscription service Scribd knocks it out of the park.

Personalization 71

Personalization Customer Experience Chatbots Upselling 71

AWS Machine Learning

FEBRUARY 29, 2024

The Retrieve and RetrieveAndGenerate APIs allow your applications to directly query the index using a unified and standard syntax without having to learn separate APIs for each different vector database, reducing the need to write custom index queries against your vector store.

APIs 118

APIs Healthcare Scripts Enterprise 118

CCNG

JUNE 7, 2023

Personalized Recommendations : Based on customer preferences and purchase history, Chat GPT can provide personalized product or service recommendations. By understanding the context and intent of the customer's request, it can ensure a faster resolution and minimize the need for customers to be transferred between agents.

Contact Center 195

Contact Center CCNG APIs Scripts 195

AWS Machine Learning

MARCH 1, 2024

Personalized search – Web-scale search over heterogeneous content benefits from a hybrid approach. Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results.

APIs 113

APIs Finance Chatbots Enterprise 113

AWS Machine Learning

SEPTEMBER 9, 2022

Amp uses machine learning (ML) to provide personalized recommendations for live and upcoming Amp shows on the app’s home page. This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. Measuring the outcome. improvement to playback duration. Conclusion.

Personalization 75

Personalization APIs Engineering Metrics 75

Help Scout

JUNE 5, 2019

Mailbox API 1.0 We’ve all chipped in for a gold watch for Mailbox API 1.0, you’ll need to move to Mailbox API 2.0 Mailbox API 2.0 Mailbox API 2.0 A couple of highlights from our ever-growing Mailbox API Changelog : New per-channel reports! Save yourself some API calls! is retiring. We’re here to help!

APIs 40

APIs Self service Service level Personalization 40

AWS Machine Learning

NOVEMBER 2, 2023

Generative AI and natural language programming (NLP) models have great potential to enhance teaching and learning by generating personalized learning content and providing engaging learning experiences for students. Amazon Bedrock speeds up the development of generative AI solutions by exposing the foundation models through API interfaces.

APIs 108

APIs Education Transportation Accountability 108

AWS Machine Learning

NOVEMBER 6, 2023

You can use the adapter for inference by passing the adapter identifier as an additional parameter to the Analyze Document Queries API request. personal or cashier’s checks), financial institution and country (e.g., Adapters can be created via the console or programmatically via the API. MICR line format).

APIs 105

APIs Best practices Banking Accountability 105

Expivia

FEBRUARY 15, 2024

This support helps agents deliver more personalized, effective service, boosting customer satisfaction and agent confidence alike. By automating routine tasks, providing deep insights into customer behavior, and enhancing agent performance, these tools promise to elevate customer service to new heights of efficiency and personalization.

Virtual Agent 75

Virtual Agent APIs Analytics Chatbots 75

Comm100

OCTOBER 24, 2023

Such platforms offer bots tailored to the unique demands of gamers, ensuring optimal player experience and delivering personalized communication. By seamlessly transitioning between bot and human support, these platforms provide an enriched, personalized player experience. Thus, having a strong set of APIs is non-negotiable.

Chatbots 92

Chatbots APIs Personalization Technology 92

AWS Machine Learning

NOVEMBER 13, 2023

Businesses use their data with an ML-powered personalization service to elevate their customer experience. Amazon Personalize accelerates your digital transformation with ML, making it easier to integrate personalized recommendations into existing websites, applications, email marketing systems, and more.

Personalization 88

Personalization APIs Accountability Engineering 88

AWS Machine Learning

NOVEMBER 21, 2022

The following table shows the labels and confidence scores returned in the API response. By default, the API returns up to 10 dominant colors unless you specify the number of colors to return. The maximum number of dominant colors the API can return is 12. Person Description. Confidence Scores. Brooklyn Bridge.

APIs 70

APIs Advertising Automotive Personalization 70

AWS Machine Learning

APRIL 8, 2024

Using metadata filters on work groups, business units, or project IDs, you can personalize the chat experience and improve collaboration. Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents.

APIs 109

APIs Construction Chatbots Accountability 109

AWS Machine Learning

MARCH 25, 2024

Examples of such information are personally identifiable information (PII), personal health information (PHI), and payment card industry (PCI) data. Applications must have valid credentials to sign API requests to AWS services. You can protect your sensitive data both in transit and at rest with strong encryption.

Best practices 84

Best practices APIs Transportation Personalization 84

AWS Machine Learning

MAY 19, 2023

The DescribeForMe web app invokes the backend AI services by sending the Amazon S3 object Key in the payload to Amazon API Gateway Amazon API Gateway instantiates an AWS Step Functions workflow. A pre-signed URL with the location of the audio file stored in Amazon S3 is sent back to the user’s browser through Amazon API Gateway.

APIs 92

APIs Scripts Engineering Best practices 92

AWS Machine Learning

FEBRUARY 9, 2023

In this post, we discuss the benefits of the AnalyzeDocument Signatures feature and how the AnalyzeDocument Signatures API helps detect signatures in documents. You can also use location information to redact personally identifiable information (PII) in a document. Lastly, we share some best practices for using this feature.

APIs 83

APIs Best practices Banking Enterprise 83

TechSee

MARCH 21, 2024

Frictionless Access: Customers can access the web-based installation guide via QR codes, SMS, emails, or directly through an API, with no download required. Key Features: Intuitive Visual Guides: Easy-to-follow visual flows assist customers throughout the installation process, from unboxing to final setup.

Self service 124

Self service APIs Upselling Contact Center 124

AWS Machine Learning

NOVEMBER 7, 2023

The use of Amazon Kendra in this solution also enables personalized search by filtering responses according to the end-user content access permissions. The user’s question is routed through a secure WebSocket API hosted on Amazon API Gateway backed by a AWS Lambda function. The user uploads one or more documents into Amazon S3.

Enterprise 98

Enterprise APIs Engineering Accountability 98

AWS Machine Learning

NOVEMBER 22, 2023

Additionally, Qualcomm AI 100 accelerators feature the same AI technology used across smartphones, autonomous driving, personal computers, and extended reality headsets, so DL2q instances can be used to develop and validate these AI workloads before deployment. Use the Session API call to create an instance of session.

Automotive 107

Automotive APIs Technology Personalization 107

TeleDirect

DECEMBER 4, 2023

Their innovative APIs and cloud connection services are the perfect tools to improve our fantastic call centers. Like TeleDirect, Twilio’s services help customers contact businesses easily and receive personalized support and communication. That’s why we became Twilio help desk partners.

Customer Service 62

Customer Service APIs call center solutions Contact Center 62

TechSee

JUNE 9, 2022

One of the greatest challenges of providing digital service is the lack of personalization and contextualization. A majority (77%) of consumers are willing to provide more information if they will receive a more personalized, faster and value driven experience. Download this brochure to learn more about TechSee Visual Journeys.

Customer Experience 145

Customer Experience Self service Interactive Voice Response Technical Support 145

AWS Machine Learning

NOVEMBER 3, 2022

Amazon Comprehend can detect entities such as person, location, date, quantity, and more. It can also detect the dominant language, personally identifiable information (PII) information, and classify documents into their relevant class. We use the AnalyzeExpense API to see a list of standardized fields.

APIs 86

APIs Construction Analytics Technology 86

AWS Machine Learning

APRIL 5, 2023

Amazon Rekognition makes it easy to add this capability to your applications without any machine learning (ML) expertise and comes with various APIs to fulfil use cases such as object detection, content moderation, face detection and analysis, and text and celebrity recognition, which we use in this example.

APIs 80

APIs Entertainment Personalization Accountability 80