AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API.

APIs 118

APIs Finance Chatbots Enterprise 118

AWS Machine Learning

FEBRUARY 29, 2024

The Retrieve and RetrieveAndGenerate APIs allow your applications to directly query the index using a unified and standard syntax without having to learn separate APIs for each different vector database, reducing the need to write custom index queries against your vector store.

APIs 122

APIs Healthcare Scripts Enterprise 122

AWS Machine Learning

SEPTEMBER 6, 2023

These SageMaker endpoints are consumed in the Amplify React application through Amazon API Gateway and AWS Lambda functions. To protect the application and APIs from inadvertent access, Amazon Cognito is integrated into Amplify React, API Gateway, and Lambda functions. For this example, we use train.cc_casebooks.jsonl.xz

Enterprise 104

Enterprise APIs Real estate Construction 104

AWS Machine Learning

OCTOBER 4, 2023

Amazon API Gateway invokes the Patient View Hooks AWS Lambda function. API Gateway invokes the Coverage Requirements Hooks Lambda function. The cards returned from the API indicate that the patient has a sinus infection health condition and the doctor may need to order a prescription.

Healthcare 99

Healthcare APIs Transportation Education 99

AWS Machine Learning

OCTOBER 31, 2023

We address that information cutoff by coupling the LLM with a Google Search API to deliver a powerful Retrieval Augmented LLM (RAG) that addresses Schneider Electric’s challenges. For education, we used “X” while for healthcare we used “Y”. These filings are available directly on SEC EDGAR or through CorpWatch API.

Healthcare 110

Healthcare APIs Engineering Accountability 110

AWS Machine Learning

JULY 5, 2023

This capability is useful for creating dynamic audio books, educational content, and richer text-to-speech applications. The text can be input from the browser or through an API call to the endpoint exposed by our solution. This calls an API (3) through Amazon API Gateway , to invoke an AWS Lambda function (4).

APIs 72

APIs Chatbots Education Accountability 72

CSM Magazine

MARCH 5, 2024

They can also provide educational resources and personalized guidance to help patients manage chronic conditions. Improved adherence: encourage medication adherence and appointment attendance through reminders and educational resources. Increased engagement: apps can make healthcare more engaging and interactive for patients.

Healthcare 52

Healthcare Education Gamification Consulting 52

AWS Machine Learning

FEBRUARY 6, 2024

Using the job ID and message ID returned by the previous request, the client connects to the WebSocket API and sends the job ID and message ID to the WebSocket connection. A Lambda function invokes the Amazon Textract API DetectDocument to parse tabular data from source documents and stores extracted data into DynamoDB.

Government 112

Government APIs industry solution Education 112

AWS Machine Learning

NOVEMBER 22, 2023

All of the AWS AI services (for example, Amazon Textract , Amazon Comprehend , or Amazon Comprehend Medical ) used in IDP solutions are fully managed AI services where AWS secures their physical infrastructure, API endpoints, OS, and application code, and handles service resilience and failover within a given region.

APIs 91

APIs Accountability Enterprise Transportation 91

CSM Magazine

APRIL 26, 2024

In today’s era, Learning Management Systems (LMS) have become tools for organizations to provide effective training and education. However, a common issue users face is the significant time investment required to generate reports from their LMS. This eliminates data entry and decreases the likelihood of errors.

APIs 52

APIs Analytics Metrics Education 52

CSM Magazine

JULY 13, 2022

The Save Pocket is an interest-bearing sub-account where customers benefit from an interest rate of 1.00% APY. Lastly, the Auto-Save Pocket is where ONE rounds up transaction amounts to the nearest dollar and transfers the change to accrue 3.00% APY. They are available by phone or chat M-F between 8 am and 5 pm PST.

Banking 59

Banking Customer Service APIs Finance 59

NobelBiz

FEBRUARY 23, 2023

CPaaS is a cloud-based communication solution with an API enabling simple integration with any current app. Out of the box tool Because CPaaS is a simple platform to use, all you have to do is connect its API into your existing apps. What exactly is a CPaaS? The Evolution of CPaaS technology CPaaS technology is continually changing.

Telecommunications 52

Telecommunications APIs Contact center software Contact Center 52

NobelBiz

FEBRUARY 23, 2023

CPaaS is a cloud-based communication solution with an API enabling simple integration with any current app. Out of the box tool Because CPaaS is a simple platform to use, all you have to do is connect its API into your existing apps. What exactly is a CPaaS? The Evolution of CPaaS technology CPaaS technology is continually changing.

Telecommunications 52

Telecommunications APIs Contact center software Contact Center 52

JustCall

APRIL 23, 2024

The leads are imported to the CRM via an API integration or by simply uploading a CSV file to the dialer. For example, say you’re an education company that sells test prep courses and needs more enrollment. If you’re using an auto dialer that comes as part of a broader sales dialer, then you’ll have to choose it as a dialing mode.

B2B 52

B2B Sales CRM APIs 52

AWS Machine Learning

NOVEMBER 22, 2023

You can save time, money, and labor by implementing classifications in your workflow, and documents go to downstream applications and APIs based on document type. This helps you avoid throttling limits on API calls due to polling the Get* APIs. When not helping customers, she enjoys outdoor activities.

APIs 101

APIs Metrics Enterprise Benchmark 101

AWS Machine Learning

APRIL 19, 2023

Today, DJL’s open-source community is led by Amazon and has grown to include many countries, companies, and educational institutions. In this case, it detects the DJL PyTorch engine implementation, which will act as the bridge between the DJL API and the PyTorch Native. The DJL was created at Amazon and open-sourced in 2019.

Engineering 81

Engineering APIs Scripts Education 81

Help Scout

SEPTEMBER 2, 2021

Working with users who want to design sites using our API. Creating documentation and materials to help educate both your customers and fellow team members on technical aspects of the product. HTML, CSS, JavaScript, APIs, and debugging tools (i.e., Debugging website issues with web styling and design. React, Angular, etc.),

Technical Support 102

Technical Support Engineering APIs Education 102

AWS Machine Learning

MARCH 23, 2023

Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture. To learn more about real-time endpoint architectural best practices, refer to Creating a machine learning-powered REST API with Amazon API Gateway mapping templates and Amazon SageMaker.

Scripts 104

Scripts APIs Government Analytics 104

AWS Machine Learning

JULY 20, 2022

For example, education technology companies can use it to map their content to industry taxonomies in order to facilitate adaptive learning that delivers personalized learning experiences based on students’ individual needs. The Amazon Rekognition object label API detects labels in images. CITM maps content to a standard taxonomy.

Advertising 85

Advertising APIs Automotive industry standards 85

Comm100

DECEMBER 12, 2023

On top of this, Comm100 Omnichannel offers out-of-the-box integrations to your core systems, combined with a highly flexible API. Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. This reduces escalation and increases support capacity.

Customer Service 84

Customer Service Chatbots APIs Government 84

NobelBiz

APRIL 2, 2024

Brad Dashnaw is the CEO of one of the top companies in the Digital Marketing space for Higher Education and Automotive Companies with over 4,000+ succesful clients. CRM Connectors and API Integrations : Updating CRM client profiles in real-time just got easier. All enabled by NobelBiz leading contact center technology.

contact center solutions 106

contact center solutions Enterprise Contact Center Interactive Voice Response 106

AWS Machine Learning

FEBRUARY 14, 2023

For instance, faculty in an educational institution belongs to different departments, and if a professor belonging to the computer science department signs in to the application and searches with the keywords “ faculty courses ,” then documents relevant to the same department come up as the top results, based on data source availability.

Chatbots 86

Chatbots APIs Construction Education 86

Fonolo

NOVEMBER 13, 2018

Mark your calendars for these educational and inspiring events, listed chronologically here (And: If you think we forgot a relevant event, feel free to reach out and let us know!). He leads product management for Nexmo, the Vonage API Platform. Customer Contact East: A Frost & Sullivan Executive Mind Xchange. Shai Berger.

Customer Service 108

Customer Service Contact Center Education Engineering 108

AWS Machine Learning

MAY 15, 2024

Crafting new questions for exams and quizzes can be tedious and time-consuming for educators. Creating high-quality assessment questions of any format necessitates meticulous attention to detail from educators in order to produce fair and valid student evaluations. The S3 bucket is configured using event notification.

Education 123

Education APIs Engineering Banking 123

Quiq

AUGUST 25, 2020

Pre-built integrations – We built seamless Salesforce, Oracle Service Cloud, Zendesk, Kustomer integrations, as well as promote an “API First” strategy, allowing Quiq to work in harmony with your existing systems. Higher Education. Learn more by heading over to our Quiq web chat page. – Rachell M.

APIs 61

APIs Customer centricity Education Metrics 61

Babelforce

OCTOBER 2, 2020

In this post: Acquisition and loyalty Debt Recovery The Cloud Automation API Integration / Development Customer Service / CX General Call Center Statistics. 33% of people in debt are willing to pay in a timely manner if they get enough support and education about debt recovery. API Integration and Development.

Contact Center 52

Contact Center APIs Call Center Wait times 52

Fonolo

NOVEMBER 22, 2018

He leads product management for Nexmo, the Vonage API Platform. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience. Twitter : @rolandflyboy. Shai Berger.

Omni-channel support 57

Omni-channel support Customer Service APIs Engineering 57

Fonolo

NOVEMBER 27, 2018

He leads product management for Nexmo, the Vonage API Platform. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience. Twitter: @rolandflyboy. Shai Berger.

Customer Service 119

Customer Service Call Center Engineering Contact Center 119

Tethr

MARCH 6, 2020

Call centers must remain diligent in educating their teams on state laws. Call centers can combat this with an API fix that automatically pauses the recording when the call center agent enters the credit card information. Here are some regulations that managers can’t afford to overlook: .

Contact Center 73

Contact Center Telemarketing Call Center APIs 73

Nicereply

MAY 6, 2021

While promoters might be happy to be upsold and cross-promoted, detractors likely need more education and support. With Nicereply’s API , you can add each customer’s response to their contact record in your CRM. So you need to stop marketing to them in the same way.

Marketing 98

Marketing Surveys APIs Advertising 98

Fonolo

NOVEMBER 1, 2018

He leads product management for Nexmo, the Vonage API Platform. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience. Twitter: @rolandflyboy. Shai Berger.

Customer Service 69

Customer Service B2C Finance Engineering 69

AWS Machine Learning

JULY 19, 2022

Over the last few years, online education platforms have seen an increase in adoption of and an uptick in demand for video-based learnings because it offers an effective medium to engage learners. We set the OutputFormat to mp3 , which tells Amazon Polly to generate an audio stream for this API call. About the authors.

Engineering 90

Engineering APIs Education Best practices 90

Fonolo

NOVEMBER 20, 2018

He leads product management for Nexmo, the Vonage API Platform. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience. Twitter: @rolandflyboy. Shai Berger.

Customer Service 86

Customer Service Call Center Engineering Contact Center 86

Fonolo

NOVEMBER 28, 2018

The same day as my talk at TADSummit was a talk by Howard Avner on his fax-by-API company. He leads product management for Nexmo, the Vonage API Platform. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

APIs 67

APIs Call Center Engineering Contact Center 67

Fonolo

JANUARY 11, 2018

However, when Facebook opened its API to chatbots, and separated the messaging application, we knew they had something up their sleeves. As a leader, innovator, and thought leader, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

Customer Service 87

Customer Service Chatbots Customer Care Contact Center 87

Aspect

JULY 15, 2020

Contact center s see the opportunity to r educe their real estate costs, but they are not confident in the long-term success of work-from-home. We have also added heat maps for easy visual analysis of performance data and a new API that simplifies the import of third – party performance metrics. .

contact center workforce 118

contact center workforce Contact Center Real estate Average Handle Time 118

Fonolo

JANUARY 28, 2020

The addition of new, enhanced security features has opened up our call-back technology to larger organizations that deal with confidential data, such as those in healthcare, banking, education, and local government.

Contact Center 75

Contact Center Call Center APIs Government 75