Remove tags diversity
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DEI Skepticism Can Be an Opportunity, Says Orange County Fire Authority

Interaction Metrics

Former IBM CEO Ginni Rometty said, “Diversity and inclusion are not policies and programs. When OCFA first proposed a Diversity, Equity, and Inclusion initiative in 2021, some staff responded skeptically. Last, meticulous text analysis tagging of employees’ verbatim responses ensured employees’ voices were heard.

Metrics 62
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Uncover the Secret to Driving Brand Value With This Powerful Framework!

Beyond Philosophy

They have a reputation for a quality product, people like how the bikes make them feel when they drive them, the motorcyclists share a robust and diverse community, and being a Harley-rider is a definite identifier for your lifestyle. They were one of the first brands that took out the tag.

Banking 222
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Zappix Recognized as “Most Promising Utilities Tech Solutions Provider 2024” by CIO Review

Zappix

Zappix’s Digital Self-Service offers advanced functionalities such as geo-location tagging, enabling quick resolutions during outage reporting and status checks in the utility industry. Combined with omnichannel accessibility, automated workflows, and detailed analytics, Zappix caters to diverse client requirements.

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ESG and the RFP: How to Assess Your Outsourcer’s ESG Efforts

BlueOcean

Simultaneously, worldwide attention on issues of sustainability and diversity began to take off and haven’t faded yet. We already tagged PwC and EY in this post – and obviously, they are world leaders in assisting organizations on this journey.

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Survey Sample Size: How to Use Sampling to Supercharge Your CX Program

Interaction Metrics

We only need to tag about 370 of them (per customer population) to make an objective analysis. First, we’ll examine your data to see if your customer base is the same demographic or whether it includes diverse groups. Examining every comment or getting feedback from every customer is simply unnecessary for achieving accurate data.

Surveys 62
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100 Integrations and Counting: Celebrating Our Partner Ecosystem

aircall

Richpanel : Tag calls in the Aircall phone that automatically sync to Richpanel tickets so you can sort and filter conversations with ease. . JobAdder : Log calls, tags, notes, and call recordings in JobAdder to better manage applications and streamline your recruitment process.

APIs 62
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5 Tips for Planning the Growth of your Support Team in the New Year

Nicereply

When you take a look into the tagging in your helpdesk system , you notice that most of the conversations are about three key issues. You need to hire more customer support agents. For another example, perhaps you notice that your customers reach out most frequently within the first three weeks of using your product.

Metrics 98