company partners 
Helpware
JULY 4, 2023
By partnering with top Philippines call center companies, both local and foreign businesses can reap numerous benefits. Over the past decade, the outsourcing sector in the Philippines has experienced noticeable growth.
Vcaretec
JUNE 3, 2022
If you want to present an image of professionalism and competence as your company grows, you’ll likely have to outsource some tasks to a reputable partner. In order for you to focus on what’s important, you’re going to have to look to an outsourcing partner. How do you choose the right one?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Callminer
MARCH 27, 2017
American Coradius International LLC, a leader in 1st and 3rd party debt collection services, has partnered with Massachusetts-based CallMiner to launch CallMiner Eureka Speech Analytics companywide.
Vcaretec
JULY 1, 2019
If you want to present an image of professionalism and competence as your company grows, you’ll likely have to outsource some tasks to a reputable partner. In order for you to focus on what’s important, you’re going to have to look to an outsourcing partner. How do you choose the right one?
Advertisement
This space is growing and almost every company is investing in some form of Automatic Speech Recognition (ASR) - but the question remains, are they using speech to its full potential? To answer this question, Deepgram partnered with Opus Research to examine the state of ASR in the enterprise across 400 decision-makers.
Anexa BPO
SEPTEMBER 5, 2021
What do they mean, how do they tie into a customer-centric world and exactly where can robust BPO (outsourcing) companies fit? At the end of the day, relying on analytics is the secret sauce for companies that believe in data-driven results over guesswork. Data science, advanced analytics, AI-enabled technology….these
Outsource Consultants
MARCH 9, 2018
In a recent article , Shelby Faris points out that while many companies have been putting emphasis on the customer experience in recent years, it can only take you so far before you need to bring the emphasis back on customer service. Digital transformation will be a company-wide priority. Stronger cloud software security.
Speaker: Peter Armaly - Senior Director and Advisor of Customer Success at Oracle
Customer success is a well-established practice in the enterprise business world (70% of companies have a dedicated team, according to TSIA) and the benefits it delivers to customers are real and well-documented. So why is there still ongoing debate and angst about customer success not being treated as an equal partner to its sales peers?
Speaker: Brian Morin, CMO, SmartAction & Aarde Cosseboom, Director of GMS Technology and Product, TechStyle Fashion Group
If you're not already using conversational AI, then you may be on the fence regarding their usefulness in the field, or perhaps you're unsure about how to implement it at your company. You will learn: What factors went into TechStyle's first decision between tackling internally or outsourcing to a partner. How TechStyle saved $1.1M
Advertisement
If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Expert insights. Personalized for you.
52 
Let's personalize your content