Eptica

JANUARY 6, 2023

Les parcours client, de plus en plus complexes, contraignent les entreprises à améliorer leur engagement grâce à de nouvelles technologies réellement utiles. En outre, Microsoft améliore constamment les interfaces d'application (API) de Teams, ce qui permettra de plus en plus de connexions transparentes issues de tiers.

APIs 117

APIs Coaching Contact Center Marketing 117

Expivia

JANUARY 19, 2021

You guys may think I am crazy, but I think I found the technology that will be changing the customer service and customer experience industry to levels we have never thought of. Currently, we are using call center technology to either gauge the CX (CSAT, NPS, Sentiment.) Virtual Reality, I believe, is the future of customer experience.

Technology 52

Technology Customer Experience Brand ambassadors Chatbots 52

AWS Machine Learning

APRIL 18, 2024

When the user is authenticated, the web application establishes a secure GraphQL connection to the AWS AppSync API, and subscribes to receive real-time events such as new calls and call status changes for the meetings list page, and new or updated transcription segments and computed analytics for the meeting details page.

APIs 106

APIs Accountability Analytics Entertainment 106

AWS Machine Learning

NOVEMBER 22, 2023

Design principles The Security Pillar encompasses the ability of an IDP solution to protect input documents, document processing systems, and output assets, taking advantage of AWS technologies to improve security while processing documents intelligently. This parameter allows you to specify the S3 bucket for storing the output.

APIs 81

APIs Accountability Enterprise Transportation 81

AWS Machine Learning

FEBRUARY 6, 2024

Using the job ID and message ID returned by the previous request, the client connects to the WebSocket API and sends the job ID and message ID to the WebSocket connection. A Lambda function invokes the Amazon Textract API DetectDocument to parse tabular data from source documents and stores extracted data into DynamoDB.

Government 99

Government APIs industry solution Education 99

AWS Machine Learning

MAY 19, 2023

At the 2022 AWS re:Invent conference in Las Vegas, we demonstrated “Describe for Me” at the AWS Builders’ Fair, a website which helps the visually impaired understand images through image caption, facial recognition, and text-to-speech, a technology we refer to as “Image to Speech.” A group of people posing for a picture in a room.

APIs 88

APIs Scripts Engineering Best practices 88

AWS Machine Learning

DECEMBER 21, 2022

Depending on the design of your feature groups and their scale, you can experience training query performance improvements of 10x to 100x by using this new capability. SageMaker Feature Store automatically builds an AWS Glue Data Catalog during feature group creation. Creating feature groups using Iceberg table format.

Scripts 72

Scripts Engineering APIs Big data 72

AWS Machine Learning

JANUARY 5, 2024

Feature engineering tasks can also be prepared in Data Wrangler, but the client specifically asked for SageMaker processing jobs and AWS Step Functions because they were more comfortable using those technologies. Wipro has used the input filter and join functionality of SageMaker batch transformation API.

Management 107

Management APIs Engineering Government 107

AWS Machine Learning

APRIL 12, 2023

Amazon Kendra can easily validate the identity of individual users as well as user groups who perform searches with the addition of secure search tokens. User Group Document Type Authorized for Access Guest. These filtered results are returned in response to the query API call made by the application. getUrlEncoder().encodeToString(secret.getBytes(StandardCharsets.UTF_8));

Enterprise 87

Enterprise APIs Engineering Management 87

AWS Machine Learning

NOVEMBER 22, 2022

For example, the BMW Group needed a unified translation solution to help their business units, such as Sales and Manufacturing, use translation technology at scale and remove common mistranslation issues across the enterprise. Using Amazon API Gateway , these features are exposed as one simple /translate API.

APIs 69

APIs Enterprise Accountability industry standards 69

AWS Machine Learning

OCTOBER 6, 2022

Synamedia is a leading video technology provider addressing the needs for premium video service providers and direct-to-consumer (D2C) with a comprehensive solution portfolio. To get started, you simply choose which of Amazon Rekognition’s wide range of capabilities is relevant to your task, and call the relevant API.

APIs 65

APIs Engineering Enterprise Advertising 65

AWS Machine Learning

APRIL 25, 2023

The service account is provided with authorization scopes to allow access to certain Gmail APIs. After the project is created, choose the options menu, choose API & Services ¸ and choose Library to view the API Library. On the API Library, search for Admin SDK API and choose Enable. Choose Add new.

APIs 64

APIs Accountability Management Technology 64

TechSee

MARCH 16, 2023

We hope this information helps you understand and navigate this new and exciting technology. OCR: Optical Character Recognition (OCR) is a technology that allows computers to read and convert printed or handwritten text into machine-readable formats or, more simply, turn text in a picture into digital text.

APIs 109

APIs CRM Technology Sales 109

Inbenta

JULY 3, 2020

This way, you can easily search through your contacts and keep them grouped and organized. WhatsApp Business offers an API (Application Programming Interface). An API is a set of programming standards that allows other developers to create products associated with a specific service. WhatsApp Business chatbots.

Chatbots 98

Chatbots APIs Wait times CRM 98

AWS Machine Learning

NOVEMBER 21, 2022

The following table shows the labels and confidence scores returned in the API response. Technology and computing – Headphones, Mobile Phone, Tablet Computer, Reading, Laptop, etc. By default, the API returns up to 10 dominant colors unless you specify the number of colors to return. Confidence Scores. Brooklyn Bridge.

APIs 67

APIs Advertising Automotive Personalization 67

AWS Machine Learning

DECEMBER 21, 2022

Choose Create an OAuth API endpoint for external clients. For groups, it sets the group ID as principal. If you turn off identity crawling, then you need to upload the user and group mapping to the principal store using the PutPrincipalMapping API. Enter the user or group names and choose Apply.

APIs 71

APIs Enterprise Accountability Engineering 71

AWS Machine Learning

APRIL 4, 2024

A Lambda function performs the same data transformation operations as the batch ingestion job at the individual record level, and ingests the data into Amazon Personalize using the PutEvents and PutItems APIs. In this solution, you can also ingest certain items and interactions data attributes into Amazon DynamoDB.

Personalization 78

Personalization APIs Engineering Metrics 78

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. He is passionate about technology and the impact it can make on healthcare.

Healthcare 93

Healthcare APIs Enterprise Engineering 93

The Northridge Group

MAY 2, 2023

Will, and How, This New Technology Model Help Contact Centers? For the past several months the technology conversation has been dominated by the emergence of ChatGPT, first GPT-3, then GPT-3.5, This technology equips ChatGPT to hold conversations about almost anything without any prior programming or configuration.

Contact Center 67

Contact Center B2C Chatbots B2B 67

CSM Magazine

MARCH 27, 2023

The potential is certainly there, and it would be a natural progression for the technology to further assist customer service representatives in providing better and more efficient customer experiences.

Customer Service 52

Customer Service APIs Analytics Technology 52

AWS Machine Learning

OCTOBER 25, 2022

You can use the reference architecture in this post to test different folding algorithms, test existing pre-trained models on new data, or make performant OpenFold APIs available for broader use in your organization. If you need to customize the OpenFold APIs, use the fastapi-server.py Run the run_pretrained_openfold.py

APIs 76

APIs Scripts Banking Engineering 76

CSM Magazine

DECEMBER 6, 2022

“New technology and new payment methods are at the forefront of the industry for 2023,” according to Alessandro Della Volta, VP of Product at PCI Pal. For example, organisations that concentrate on taking card payments will still be the main targeted group for attackers. of PCI DSS continues in earnest in 2023.”

APIs 52

APIs Banking SaaS Technology 52

AWS Machine Learning

SEPTEMBER 19, 2023

VirtuSwap is a startup company developing innovative technology for decentralized exchange of assets on blockchains. VirtuSwap’s technology provides more efficient trading for assets that don’t have a direct pair between them. For Group ID , enter 100. Read more at virtuswap.io. Expand Advanced configuration. Choose Add kernel.

APIs 115

APIs Accountability Engineering Technology 115

AWS Machine Learning

NOVEMBER 21, 2022

This feature is available in all Regions where Forecast is publicly available through the AWS Management Console or the AutoPredictor API. To directly use the Forecast API for cold start forecasting, follow the notebook in our GitHub repo , which provides an analogous demonstration. Choose Create dataset group.

APIs 68

APIs Engineering Management Marketing 68

AWS Machine Learning

FEBRUARY 14, 2023

Additional refinement is needed to find the documents specific to that user or user group as the top search result. In this blog post, we focus on retrieving custom search results that apply to a specific user or user group. The use of the AWS Lambda function will provide you with fine-grained control of the Amazon Kendra API calls.

Chatbots 79

Chatbots APIs Construction Engineering 79

AWS Machine Learning

JULY 20, 2022

For example, education technology companies can use it to map their content to industry taxonomies in order to facilitate adaptive learning that delivers personalized learning experiences based on students’ individual needs. The Amazon Rekognition object label API detects labels in images. CITM maps content to a standard taxonomy.

Advertising 79

Advertising APIs Automotive industry standards 79

AWS Machine Learning

OCTOBER 26, 2023

Under Access control settings , select Yes , keep the default values for Username and Groups , choose JSON for Token type , and keep the user-group expansion as None. Perform intelligent search with Amazon Kendra Before you try searching on the Amazon Kendra console or using the API, make sure that the data source sync is complete.

APIs 94

APIs Accountability Engineering Enterprise 94

AWS Machine Learning

MARCH 23, 2023

Leidos is a FORTUNE 500 science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture.

Scripts 93

Scripts APIs Government Analytics 93

AWS Machine Learning

MARCH 29, 2023

In this post, we discuss how the IEO developed UNDP’s artificial intelligence and machine learning (ML) platform—named Artificial Intelligence for Development Analytics (AIDA)— in collaboration with AWS, UNDP’s Information and Technology Management Team (UNDP ITM), and the United Nations International Computing Centre (UNICC).

APIs 68

APIs Construction Metrics Technology 68

AWS Machine Learning

JUNE 13, 2023

Additionally, you will need to have access to LLMs through either JumpStart or API keys. Appendix Example prompts Domain Database/API Prompt SQL (Generated by LLM) Output Sales & Marketing Amazon RedShift How many ticket sales are there? However, these databases must have their metadata registered with the AWS Glue Data Catalog.

APIs 71

APIs Finance Engineering Analytics 71

AWS Machine Learning

DECEMBER 21, 2022

Filter the query by users or groups. Select Enable OAuth Settings to expand the API (Enable OAuth Settings) section. For Configure VPC and security group , leave the default ( No VPC ). You can use this to narrow down your queries by users or groups. Opportunity*. Knowledge Articles. Custom Objects*. Solution overview.

Enterprise 75

Enterprise Accountability APIs CRM 75

Talkdesk

NOVEMBER 7, 2016

Last week I read a great article by Bart Perkins, titled Is your service center too dependent on technology? Talkdesk uses routing APIs and integrations to leverage existing systems and customer data within a business to predict the customers’ needs. The post Is Your Customer Service Center Too Dependent on the Wrong Technology?

Technology 40

Technology Customer Service Multichannel Self service 40

Mindtouch

JULY 23, 2018

The group is highly focused on Serverless Architecture,NET Core, and AWS Lambda. And each month, the group hosts a meetup at the MindTouch headquarters downtown. During Hackathon 26, for example, the group learned how to use GraphQL to create a web API for a relation data store. Lambda # (?#, What is a Hackathon?

APIs 48

APIs Engineering Technology 48

AWS Machine Learning

APRIL 16, 2024

It employs advanced deep learning technologies to understand user input, enabling developers to create chatbots, virtual assistants, and other applications that can interact with users in natural language. Finally, we added logging features by creating a CloudWatch log group resource and updating the bot’s role with the necessary permissions.

Management 84

Management Construction APIs Chatbots 84

AWS Machine Learning

FEBRUARY 8, 2024

As AI technology continues to evolve, the capabilities of generative AI agents are expected to expand, offering even more opportunities for customers to gain a competitive edge. These managed agents play conductor, orchestrating interactions between FMs, API integrations, user conversations, and knowledge sources loaded with your data.

APIs 118

APIs Scripts Enterprise Management 118

AWS Machine Learning

NOVEMBER 15, 2023

On the other hand, similar instances are identified separately, and we may be interested in grouping similar objects (panoptic vs. instance segmentation). For example, we can use an API chain to call an API and invoke an LLM to answer the question based on the API response.

Engineering 88

Engineering APIs Automotive Entertainment 88

BlueOcean

OCTOBER 4, 2023

Text-Ony Channels: A Great Compromise for Low-Volume Languages Most major CRMs include API options to seamlessly translate customer contact content, including real-time translation for channels like chat or social media. Latency: There might be slight delays due to translation, which could affect the flow of a conversation.

Customer Support 124

Customer Support Bilingual agents outsourcing Contact Center 124