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Sweaty Betty Smashes Customer Experience Goals with Sabio Group

CSM Magazine

Activewear brand, Sweaty Betty, has achieved transformational success by partnering with customer experience (CX) experts Sabio Group to overhaul its customer service experience. Its partnership with Sabio Group further demonstrates its commitment to continuous innovation, exceptional customer experiences and empowering women globally.

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Sabio Group Expands Partner Team with Two New Global Appointments

CSM Magazine

Sabio Group , the digital customer experience transformation services specialist, has expanded its partner leadership with the appointment of two new Global Partner Account Managers. Tina Cartwright and Nicole Regensburg join the Group with extensive experience and knowledge of the CX technology and vendor eco-system.

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Belgium’s Memo Group Selects Sabio Group for Twilio Flex Implementation

CSM Magazine

Memo Group , the leading Belgian contact centre specialists, today announced their partnership with Sabio Group , a global customer experience (CX) solutions provider, to support the implementation of their Twilio Flex solution. ” The partnership between Memo and Sabio will bring significant benefits to both organisations.

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Infinity becomes preferred partner of Automotive Transformation Group

Infinity

Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. We look forward to working with Automotive Transformation Group’s customers around the world.”. About Automotive Transformation Group.

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Why Is Patient Engagement Important? | Frontline Group

What is Patient Engagement technology? In this eBook you will learn about: What Is Patient Engagement? How Does Patient Engagement Improve Outcomes? Why Is It Important to Include Patients in Their Care? What Are Patient Engagement Tools?

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Leverage Healthcare Technology to Enhance Patient Retention

The Northridge Group

However, the most pragmatic approach involves implementing new healthcare technology to make the entire care experience more seamless and cost-effective. Early test case data shows that AI healthcare technology can efficiently analyze extensive amounts of clinical inputs to help practitioners make more informed decisions when providing care.

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Best Friends Chase New Record With New Support from Sabio Group

CSM Magazine

‘Team Wild Waves’ is being supported through further sponsorship from Sabio Group, the digital experience transformation services specialist, who will help fuel their quest to etch their names into the record books once again on the “World’s Toughest Row.”

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Get More Responses With Automated Voice Surveys

This eBook from IVR Technology Group walks you through the basics of collecting fresh and accurate customer feedback in the most frictionless way possible. Get the masterclass for CX professionals on automated voice surveys by phone.

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The Post-Covid CX Powered by AI

Speaker: Brian Morin, CMO, SmartAction & Aarde Cosseboom, Director of GMS Technology and Product, TechStyle Fashion Group

Most companies looking to ditch a "Press 1" experience struggle with where to start and how to infuse natural language into their existing technology stack. Join this webinar with TechStyle Fashion Group, who recession-proofed their contact center with personalized and frictionless experiences to customers who prefer self-service.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.