JivoChat

JUNE 11, 2023

Learning how to make an online store may be simpler than most people think as long as you can count on efficient tools. It’s possible to find several solutions on the internet that were developed to help you create an ecommerce website without having to know how to code or being a design expert.

B2B 75

B2B Sales Analytics Marketing 75

JivoChat

MAY 15, 2023

Selling books online can be a very profitable business. The good news is that you can set up your own ecommerce website without investing lots of money in it. There is a big variety of business models to commercialize books, and you can choose the one that suits you best.

Analytics 75

Analytics Sales Marketing Management 75

JivoChat

JULY 25, 2023

Nowadays, these types of products are attracting many customers worried about sustainability and also the ones looking for unique special items Selling antiques online offers several possibilities. You can sell decor objects, furniture, fashion items, collectibles, and so on. How to Sell Antiques Online Step-By-Step 1.

Advertising 75

Advertising Accountability Sales Analytics 75

JivoChat

MAY 8, 2023

If you want to learn how to sell clothes online, here is good news: it may be simpler than you think. When you have a business plan, use the right tools to put the products available, and know how to promote your brand, it’s possible to quickly start earning and build a successful brand.

Analytics 75

Analytics Sales Marketing B2B 75

JivoChat

APRIL 4, 2022

How to evaluate if your ecommerce performance is going towards the expected results? How can you identify what needs to be changed? When you define the ecommerce KPIs (key performance indicators), they function as guides and help you measure the results. What Are Ecommerce KPIs?

Abandon rate 75

Abandon rate Customer retention Sales Benchmark 75

ProProfs Blog

APRIL 10, 2019

An unsatisfactory customer experience due to poor UX/UI can drastically reduce your web traffic and revenue. It could also lead to bad reviews; bringing down your website reputation and web traffic. It is, therefore, worthwhile to improve your website regularly to ensure your customers have a good experience.

Customer Experience 88

Customer Experience Customer Support Wait times Chatbots 88

JivoChat

FEBRUARY 14, 2022

In such a competitive market as the digital one, learning how to increase ecommerce conversion rate, to turn leads into customers, is a big challenge many companies face, from different sectors. . Several factors can influence online sales, starting from being seen by your target audience. Use an Attractive Design.

Sales 52

Sales Marketing Personalization Advertising 52

JivoChat

OCTOBER 5, 2022

Are you looking for cart abandonment email templates? Sending this type of email when you have an ecommerce is a practice that can help you sell more. However, they end up having second thoughts and closing the ecommerce page without buying anything. Does it mean you lose this sale opportunity completely?

Construction 75

Construction Personalization Sales Best practices 75

JivoChat

OCTOBER 25, 2021

Knowing how to build a site and set up an online store is just the first step in having a successful eCommerce business. After all, it’s difficult to make a profit if no one notices your website. That’s why you should use digital marketing channels to let the world know about your eCommerce business.

Marketing 52

Marketing Brand ambassadors Engineering Advertising 52

ProProfs Blog

JULY 30, 2021

Be it a small or a big business, good brand perception is the common business goal. The ultimate verdict on any brand is given by its customers. Brand perception is a crucial indicator of how well your customers are able to connect with your brand: What are their feelings and emotions when they think of you?

Surveys 167

Surveys Marketing Analytics Feedback 167

Joe Rawlinson

JUNE 27, 2018

For ecommerce websites, the essential thing is to attract as much relevant traffic as possible. Of course, you need to have a well-designed website, offer quality products, add various incentives, discounts, content, etc. When running an ecommerce store, chances are that you will have a few competitors.

CRM 68

CRM Engineering B2B Best practices 68

JivoChat

SEPTEMBER 22, 2021

Are you an entrepreneur wondering how to start an ecommerce business? The ecommerce industry is a growing market and the prospects for the next years are optimistic, it tends to expand even more. You don’t want to get behind it, right? Define what you are going to sell. According to Statista , 2.14

B2C 52

B2C Sales Marketing B2B 52

Inbenta

JUNE 30, 2021

Chatbots are one of the hottest current trends in customer service. No wonder why almost every business out there that deals with huge amounts of support requests has implemented or is considering the implementation of a chatbot or conversational platform to automate customer interactions. . Benefit Cosmetics. Conclusion.

Chatbots 105

Chatbots Airlines Healthcare Self service 105

JivoChat

MAY 1, 2022

That’s a question that many entrepreneurs ask themselves after launching their ecommerce business. Maybe it’s something that’s on your mind as well. Accessing Google, typing the name of the item you are interested in buying, and checking out the stores that appear on the results have become common. .

Marketing 75

Marketing Advertising Engineering Sales 75

OctopusTech

APRIL 29, 2022

Have you ever wondered how to grow a customer base for your business? This question has left many business owners scratching their heads for centuries. Until the internet came, companies could only influence the customers who visit their stores. Businesses have different reasons to exist in the competition.

Gamification 62

Gamification outsourcing Customer retention Customer advocacy 62

ProProfs Blog

APRIL 26, 2019

Just because you have managed to start up your online business smoothly, you might think that it’s going to be a success immediately. Down the lane, there will be a number of obstacles you need to face and overcome them to make better sales and gain profit. The truth is, the real challenge begins only now!

Customer Support 68

Customer Support Brand ambassadors Marketing Advertising 68

JivoChat

MARCH 28, 2022

Do you want to build a website to boost your business? Website design is a key factor, which impacts how people interact with your pages, feel compelled to follow your calls to action, and how they see your brand too. . Think about your customers and how you can make them feel good.

Construction 75

Construction Analytics Sales Engineering 75

CSM Magazine

JUNE 17, 2021

Recent research on consumer neuroscience explains the impact of consumer’s emotions on the effectiveness of advertising or customer interaction. It explains in detail how deeply the advertisement content or different modes of customer connections influence the emotional response of the consumer and their decision making.

CRM 98

CRM Advertising B2C Finance 98

Anexa BPO

JUNE 2, 2021

We know that the global pandemic has changed many ways in which we function. This includes communicating, conducting business and even consuming. With this shift, we’ve been forced to find creative ways to support many day-to-day activities, both as consumers and business operators. Revenge Spending” .

outsourcing 52

outsourcing Business Process Outsourcing Customer centricity Accountability 52

ProProfs Blog

MAY 28, 2020

People think of loyalty as a customer for a lifetime, but it is really much simpler than that. No matter if you own a mom and pop shop at a street corner or run a multinational apparel brand, loyal customers are driving your business forward, one transaction at a time. . It’s about the next time, every time.

Customer Experience 139

Customer Experience Multi-channel support Feedback Customer Support 139

JivoChat

MAY 23, 2022

Counting on pre-built business website templates will make it much easier to create your website. It doesn’t require you to have design or coding skills and will make your pages look more professional. The design of your website plays an important role in how potential customers perceive your brand.

Real estate 75

Real estate Consulting Consulting Construction 75

JivoChat

SEPTEMBER 19, 2021

Choosing which is the best ecommerce platform for creating your online store, whether you are beginning a new business or want to expand your sales to the internet, is a fundamental step to be successful. . Your priorities must be put on the list when deciding on the platform you will use. .

Analytics 52

Analytics B2B Sales Marketing 52

ProProfs Blog

APRIL 10, 2019

An unsatisfactory customer experience due to poor UX/UI can drastically reduce your web traffic and revenue. It could also lead to bad reviews; bringing down your website reputation and web traffic. It is, therefore, worthwhile to improve your website regularly to ensure your customers have a good experience.

Customer Experience 60

Customer Experience Customer Support Wait times Chatbots 60

JivoChat

OCTOBER 30, 2022

An American tradition linked to Thanksgiving, Black Friday is a “holiday” of promotions that can be considered the beginning of the Christmas season. These promotions aim to clear the stocks of the trades to receive new products for Christmas. . Use your online chat. It’s a win-win situation. .

Sales 65

Sales Transportation Engineering Marketing 65

OctopusTech

AUGUST 14, 2023

So you are looking for website redesign services. Maybe you are looking for changes in your products and services, modification of theme, or you are just feeling that your website looks outdated as you are facing a decrease in the site’s traffic and conversion rates.

Engineering 62

Engineering Sales Advertising Technology 62

delighted

JUNE 30, 2022

Every brand loves a happy customer, and knowing that you have recent buyers who love your product enough to give you positive feedback is a great feeling. Beyond their *hopefully high* repeat purchase rate, your happiest customers are also the most likely to recommend your product to their friends and family.

Sales 79

Sales Advertising Surveys Marketing 79

JivoChat

DECEMBER 11, 2022

Do you know how to make a website on GoDaddy? The platform offers you an easy-to-use website builder, which enables you to create different types of websites without requiring any previous experience with coding or design. Whether you want to sell online or not, a business website adds more credibility to a company.

Real estate 75

Real estate Engineering Best practices Analytics 75

Netomi

MARCH 27, 2022

The easiest way to do that is to keep your existing customers. To retain customers, you need to make them happy. Happy customers turn into long-term and profitable loyalists. And in short, long-term and profitable loyalists go a long way toward improving your CSAT score. What is CSAT?

Airlines 93

Airlines Benchmark Surveys Customer Support 93

JivoChat

SEPTEMBER 14, 2021

Customer behavior has changed significantly over the years, nowadays, millions of people prefer buying online. Buying in the comfort of your home, just with a click, has seduced many and emerged as a great business opportunity that you can enjoy. There are several free ecommerce platforms that will help you start.

Banking 52

Banking Sales Marketing Accountability 52

Nicereply

MAY 11, 2020

Spend time collecting enough data to geta reasonably reliable picture of your customer loyalty. . Think back to the last time you needed to buy a computer. You consider them easy to use, their customer service is great and the computers last a long time. That’s because you are loyal to Apple.

Customer retention 115

Customer retention SaaS Metrics Surveys 115

ShepHyken

AUGUST 14, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. SEO brings customers to your digital doorstep, and CX makes them stay, engage, and return. He said, “Google the question.”

Customer Service 31

Customer Service Customer retention Engineering Chatbots 31

ProProfs Blog

NOVEMBER 26, 2021

Voice of the Customer (VoC) surveys are used to analyze the gap between customer expectations and reality. VoC programs incorporate various methods, however, the voice of the customer survey remains the key part among all methods. . This way, VoC programs help you develop better products and keep customers happy for a long time.

Surveys 78

Surveys Feedback Personalization Marketing 78

aircall

JUNE 18, 2021

Today’s customers don’t buy products in a vacuum. When they decide to do business with a company, they also consider the relationship they have with that company. To address this sentiment, you need to increase customer engagement and build meaningful relationships with consumers. What Is Customer Engagement?

Interactive Voice Response 71

Interactive Voice Response Feedback Metrics Marketing 71

JivoChat

OCTOBER 24, 2021

Understanding how to choose a WordPress theme, if you are building a website on this platform or already have one in it, is essential to have optimized pages that allow you to attract more visitors, turn leads into customers, and offer an incredible user experience. . A blog, an ecommerce, both?

Customer Support 52

Customer Support Education Best practices Accountability 52

JivoChat

FEBRUARY 24, 2021

Shopify is a brilliant ecommerce platform that makes it easy to get your store online. But setting up your store is only the first step. You need customers. So, how do you start generating more sales, or even your first sale? Integrate Shopify with your Facebook shop.

Sales 59

Sales Advertising Marketing Personalization 59

JivoChat

APRIL 11, 2021

Any brick-and-mortar store will greet you with a customer service representative as soon as you walk in — something any online website should aim to replicate. The good news? You can do exactly that with welcome messages. Why Businesses Should Optimize Website and Email Welcome Messages.

Sales 52

Sales Chatbots Best practices Personalization 52

JivoChat

NOVEMBER 18, 2021

Digital marketing has plenty of resources to help increase your business revenue. You can implement several strategies on how to generate leads. Make no mistake, conquering leads isn’t about calling a potential customer or flooding their email boxes when they didn’t even give you their contact information.

Sales 52

Sales Advertising Telemarketing Personalization 52