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Reinventing the data experience: Use generative AI and modern data architecture to unlock insights

AWS Machine Learning

For example, for the user query “Name all employees with birth date this month,” generated_text has the information database == rdsmysql and database.table == rdsmysql.employees. Appendix Example prompts Domain Database/API Prompt SQL (Generated by LLM) Output Sales & Marketing Amazon RedShift How many ticket sales are there?

APIs 71
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Attention, Target Shoppers: It’s Come Down to Trust. Distrust, or Even Disgust

Beyond Philosophy

households shopped at Target; but this is down from 43% in January, 2013. Its fourth-quarter, 2013 earnings fell 46% to $520 million, from $961 million in 2014, and sales were down 5%. Target employees can play a genuine role as trust ambassadors; and there are proven models, and excellent examples, for how to effectively achieve this.

Banking 199
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Employee Engagement & ROI: Are Your Employees Happy and Motivated?

Beyond Philosophy

The article reports that a mere 30% of Americans “feel engaged at work,” according to the 2013 Gallup poll, leaving the remainder somewhere between indifferent and disgruntled. Take Walmart as an example. To me, a great Customer Experience is only provided through employees that are engaged.

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What’s The Difference Between a Customer and a Guest?

Steve DiGioia

Example : A real tough customer. From Merriam-Webster’s Collegiate® Dictionary, 11th Edition ©2013 by Merriam-Webster, Inc. Do you treat them as kindly as you would you treat your grandma? Definition of a Customer*. One that purchases a commodity or service. An individual usually having some specified distinctive trait. By permission.

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Has Customer Experience Delivered the Goods?

Beyond Philosophy

Most organizations focus on transactional details of the Experience, for example, hold times at the call center. For example, how you handle the call after you reduce the hold time. The American Customer Satisfaction Index (ACSI) uses an overall U.S. Customer satisfaction score as an indicator of the health of the economy.

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Reduce Customer Frustration with Context Cookies

Aspect

Consider a study from late 2013 showed that 89% of consumers say they are annoyed when they have to repeat themselves about the same issue. Examples of data collected include: Most recent page of your website the customer visited. Last time the customer talked to an agent. Last issue discussed with agent.

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Chipotle Makes Good on Promise to Lose GMOs

Beyond Philosophy

In 2013, Chris Arnold, Chipotle Spokesman explained in an article on Bloomberg business that revealing the presence of GMOs in their foods “ engenders more trust when you’re forthcoming about the food you serve. They did so without concern for losing business but instead with a concern for transparency.