Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023
TechSee
AUGUST 14, 2023
He is currently the Strategy & Optimization Czar at Call Design North America (CDNA), the leader in workforce management solutions for contact centers. In his role, he helps leaders and organizations consider, find, and implement what it takes to move their contact centers from a cost center to a strategic asset.
Let's personalize your content