REVE Chat Blog

MAY 28, 2020

Best welcome messages examples for customer onboarding. We have compiled welcome message templates and examples used by the real brands that can help you to craft your messages effectively. . REVE Chat gives the perfect website welcome message example. Provide customers with self service options to learn themselves.

Feedback 90

Feedback Education Personalization Marketing 90

Netomi

SEPTEMBER 3, 2022

Here are 4 of our favorite examples of companies doing just this. 4 Examples of Travel Companies Taking Steps to Enhance the Travel CX. Schedule a demo to learn more about the perks and possibilities that a multichannel Conversational AI platform has to offer!

Airlines 98

Airlines Transportation Multichannel Government 98

Totango

FEBRUARY 21, 2019

For example, you could partner with a referral and rewards program like Perkville. For example, you may offer to turn off a feature the customer isn’t using as a counterintuitive reminder that they have the service at their disposal. Request a demo to explore Spark and start enjoying greater customer winback success.

Accountability 63

Accountability Customer centricity SaaS Surveys 63

AWS Machine Learning

APRIL 11, 2023

With Streamlit , developing demo applications for your ML solution is easy. As an example, we use a custom Amazon Rekognition demo, which will annotate and label an uploaded image. This will serve as a starting point, and it can be generalized to demo any custom ML model. A user first accesses Studio through the browser.

Scripts 74

Scripts Automotive Engineering Healthcare 74

Quiq

OCTOBER 20, 2021

5 Examples of Top Retailers with Brilliant Omni-Channel Strategies For Holidays. See a Demo Today. The post 5 Examples of Omnichannel Strategies That Will Boost Your Holiday Sales appeared first on Quiq. Here are five strategies for doing just that. The Gift Recommendation Engine – Guided Selling. Learn more.

Sales 40

Sales Chatbots Engineering Personalization 40

AWS Machine Learning

DECEMBER 14, 2023

In this post, we walk you through the steps of setting up the pre-labeling tool and show examples of how it automatically annotates documents from a public dataset of sample bank statements in PDF format. For the demo, we use simulated bank statements like the following example. The full code is available on the GitHub repo.

Banking 94

Banking Construction APIs outsourcing 94

AWS Machine Learning

NOVEMBER 30, 2023

We provide detailed information and GitHub examples for this new SageMaker capability. Then we walk you through a few examples for different frameworks to deploy both traditional ML models and the foundation models that power generative AI use cases. For example: input = "How is the demo going?" We discuss this in Part 2.

Engineering 100

Engineering Best practices APIs Scripts 100

AWS Machine Learning

NOVEMBER 13, 2023

Prerequisites To run this demo in your AWS account, complete the following prerequisites: Clone the GitHub repository and follow the steps explained in the README. Note that running this demo will incur some additional costs. Consider the following example. Deploy an Amazon Kendra index in your AWS account.

Accountability 98

Accountability Enterprise Customer Experience 98

TechSee

AUGUST 15, 2021

For example, in the case of a customer-claimed malfunction to a vehicle’s electrical system, the OEM can use the power of visual assistance to verify warranty validity, examine the electrical system, and authorize the dealer to provide a specific repair.

Management 207

Management Self service B2B Contact Center 207

AWS Machine Learning

MARCH 13, 2024

The names for each resource mentioned in this post are examples; you can replace them with other names as per your use case. Configure AWS Identity and Access Management (IAM) permissions and policies in Account A. You should repeat these steps for each SageMaker account that needs access to the shared dataset from Account B.

Accountability 92

Accountability Engineering Enterprise Big data 92

ClientSuccess

JANUARY 24, 2023

These include: Product Usage Customer Sentiment Customer Advocacy Customer Engagement Customer Relationship Customer ROI The graphic below shows an example of the six metrics in action. With ClientSuccess , customer success teams can confidently track valuable metrics and data while tracking customer touchpoints and communications.

Metrics 89

Metrics SaaS Customer advocacy Accountability 89

AWS Machine Learning

MARCH 1, 2024

Some examples include a customer calling to check on the status of an order and receiving an update from a bot, or a customer needing to submit a renewal for a license and the chatbot collecting the necessary information, which it hands over to an agent for processing. Save your configuration. Navigate to the Genesys Cloud instance.

Chatbots 97

Chatbots APIs Self service Contact Center 97

Totango

OCTOBER 22, 2019

Request a demo to find our more. Then, it won’t be long before you start to see higher rates of customer satisfaction at every stage of the customer journey. Totango offers a customer success platform that helps you implement your customer journey strategy during each phase of the customer lifecycle.

Best practices 49

Best practices Customer advocacy Upselling Accountability 49

Jon Arnold

NOVEMBER 10, 2022

Aisera - one of many partners I spoke with while walking the show floor, then later, the analysts went offsite to Zoom HQ for briefings and demos from their product managers. A few of the demos - Zoom whiteboard, digital signage and reservations. Eric followed a similar journey, when he couldn’t get funding for Zoom early on.

Personalization 69

Personalization Management 69

aircall

FEBRUARY 16, 2022

For example, you might begin by simply learning a customer’s name and end with a completely bespoke product demo (more on that below). . Sketch out some questions to help shape your research, for example: How do they spend their time? . For example, you might be calling to: Learn more about their individual challenges .

Personalization 62

Personalization Sales CRM Call Center 62

AWS Machine Learning

NOVEMBER 7, 2023

Today, we are excited to unveil three generative AI demos, licensed under MIT-0 license : Amazon Kendra with foundational LLM – Utilizes the deep search capabilities of Amazon Kendra combined with the expansive knowledge of LLMs. Having the right setup in place is the first step towards a seamless deployment of the demos.

Enterprise 97

Enterprise APIs Engineering Accountability 97

TechSee

MARCH 11, 2024

For example, the Conversational AI will gain the ability to provide an order update or notify the customer of a service outage in their area. To learn more about Sophie AI’s Conversational AI solutions and how we can help your enterprise, please book your demo today.

Chatbots 124

Chatbots Enterprise Scripts Virtual Agent 124

JivoChat

JANUARY 15, 2023

A lead could be anyone who has asked a question about a product on your ecommerce site, to someone who signed up for a demo of your SaaS product. For example: +1 point for visiting a pricing page. +1 5 points for scheduling a product demo . For example, a colder sales lead may need to be nurtured more than a warmer lead.

Best practices 75

Best practices B2B Sales Multichannel 75

NobelBiz

APRIL 30, 2024

For example, AI can suggest customized product recommendations or service adjustments that meet the individual’s unique requirements. Book a demo Key AI Technologies Used in Call Centers AI technologies play a pivotal role in modernizing call centers, enhancing both customer interactions and operational efficiencies.

Call Center 96

Call Center Chatbots Virtual Agent Contact Center 96

Help Scout

JUNE 3, 2021

Take, for example, buying support software. For example, you may only plan on offering email support initially, but you know within the next year you want to add chat support. For example, managers and agents have different perspectives, needs, and wants, and all of them should be considered. How urgent is your need?

Sales 104

Sales Feedback Accountability CRM 104

NobelBiz

APRIL 30, 2024

For example, AI can suggest customized product recommendations or service adjustments that meet the individual’s unique requirements. Book a demo Key AI Technologies Used in Call Centers AI technologies play a pivotal role in modernizing call centers, enhancing both customer interactions and operational efficiencies.

Call Center 94

Call Center Chatbots Virtual Agent Contact Center 94

delighted

APRIL 12, 2024

For example, if you receive feedback stating customers are unhappy with your checkout experience but it’s never improved, your surveys don’t serve a greater purpose. TIP: Take a look at the different types of survey questions in our guide with examples you can use in your next survey.

Surveys 81

Surveys Feedback B2B SaaS 81

Lumoa

SEPTEMBER 2, 2022

This gives your Lumoa account personality and makes it easier to identify yourself, for example when it comes to the feature above. We made a few new guides to help get new users to Lumoa up and running, as well as to expand knowledge for veteran users: Survey Demos – Examples of the kinds of Surveys that Lumoa offers.

Feedback 83

Feedback Surveys Accountability Personalization 83

VirtualPBX

MARCH 27, 2024

For example, the University of Southern California utilizes blue phones to connect callers to the Department of Public Safety, a 24/7 contact center. Contact us today to learn more and schedule a demo. These phones are easily identifiable by their prominent blue lights, serving as beacons of safety in times of distress.

Contact Center 59

Contact Center 59

AWS Machine Learning

MARCH 11, 2024

A CDP is used to capture events from an ecommerce website, for example when a user views a product or adds a product to their shopping cart. Figure 2 shows an example of one of these placements, called More with your design , as seen on vistaprint.com. Stream ecommerce website events to a CDP.

Personalization 97

Personalization Engineering APIs Advertising 97

VirtualPBX

AUGUST 15, 2023

Real-world examples showcased how businesses have effectively implemented SMS registration, and an interactive Q&A session ensured participants had their queries addressed. Participants discovered strategies for obtaining explicit permission for sending texts, and real-life examples shed light on effective opt-in campaign techniques.

Best practices 98

Best practices Marketing Feedback Sales 98

Inbenta

DECEMBER 21, 2023

For example, if a customer is looking for a gift for a wine lover, the chatbot can recommend popular wines based on the customer’s specific criteria. Schedule a demo and discover its full potential here. AI-powered chatbots can analyze consumers’ past purchasing behavior to provide personalized suggestions.

Chatbots 52

Chatbots Wait times Sales Personalization 52

VirtualPBX

MARCH 27, 2024

For example, the University of Southern California utilizes blue phones to connect callers to the Department of Public Safety, a 24/7 contact center. Contact us today to learn more and schedule a demo. These phones are easily identifiable by their prominent blue lights, serving as beacons of safety in times of distress.

Contact Center 52

Contact Center 52

VirtualPBX

MARCH 27, 2024

For example, the University of Southern California utilizes blue phones to connect callers to the Department of Public Safety, a 24/7 contact center. Contact us today to learn more and schedule a demo. These phones are easily identifiable by their prominent blue lights, serving as beacons of safety in times of distress.

Contact Center 52

Contact Center 52

SmartKarrot

JUNE 2, 2022

8 Inspiring B2B Customer Experience Examples. Here are eight inspiring B2B customer experience examples. You might also like: World-Class Customer Experience Examples: 5 Businesses That Walk the Walk – Check out the stellar customer experience examples that will prove that customer experience is above everything else.

B2B 10

B2B Customer Experience B2C Banking 10

ChurnZero

JANUARY 10, 2023

Just ask Customer Success AI for a new cadence of emails, a call script, or a list of strategy ideas, for example. For example, you can to tell CS AI to make the content shorter, or more detailed, or friendlier, or more formal, or even to provide a translation. You’ll need to assess how well your new content delivers, then adjust.

Scripts 98

Scripts 98

SmartAction

APRIL 11, 2024

Real-life examples There’s nothing like a demonstration to bring things closer to home. Request a demo now. Some callers will dial into your contact center because they are frustrated by something like late delivery, unauthorized charges, or having to return a product, etc. A little empathy goes a long way. Let me get you some help.”

Virtual Agent 68

Virtual Agent Interactive Voice Response Call flow Contact Center 68

VirtualPBX

JANUARY 26, 2022

They will also include demos of new features and updates, giving you a closer peek behind the curtains and inside the minds of the VirtualPBX teams. We will be giving examples below to power up that knowledge bank. ” These webinars will support current customers of VirtualPBX on VoIP basics, how-to’s, and best practices.

voip 98

voip Banking Best practices Call Center 98

SmartAction

MARCH 7, 2023

Get a Demo Related Content WHITEPAPER The Ultimate Guide to AI Self-Service Without Compromise With 100+ CAI deployments, gain important insights into self-service with real-world customer examples. GET IN TOUCH See How We Can Help You Exceed your CX Goals.

Multichannel 85

Multichannel Virtual Agent Self service Accountability 85

AWS Machine Learning

MAY 22, 2023

Text completion or imputation is one of the most common unsupervised objectives: given a chunk of text, the model learns to accurately predict what comes next (for example, predict the next sentence). You can find the accompanying notebook in the amazon-sagemaker-examples GitHub repository. 2] to fine-tune the model.

APIs 92

APIs Scripts Metrics Accountability 92

AWS Machine Learning

AUGUST 30, 2023

For example, we could use a specialized language model pre-trained on clinical reports from scratch. The following figure is an example of a radiology report. To fine-tune this model through SageMaker Jumpstart, labeled examples must be provided in the form of {prompt, completion} pairs.

Healthcare 115

Healthcare APIs Metrics Scripts 115

AWS Machine Learning

DECEMBER 14, 2023

The following are examples of images generated from Stable Diffusion XL using the prompts from semantic search and prompt generation. The RAG architecture can assist in use cases of avatar creation, for example. It empowers you to fine-tune and customize your prompts, ultimately leading to improved text-to-image generation results.

Entertainment 97

Entertainment Construction APIs Engineering 97