CustomerGauge

JANUARY 31, 2017

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge.

Surveys 75

Surveys SaaS Accountability Management 75

Guru

MAY 1, 2019

How Sales Leaders Can Empower Their Teams to Deliver Kickass Product Demos. Modern technologies are more powerful and user-friendly than ever before, yet many sales professionals still struggle to lead effective product demos. Rob Falcone, Guru’s Director of Sales Engineering, wrote the book on executing better demos – literally.

Sales 48

Sales Engineering Technology 48

Fonolo

SEPTEMBER 6, 2017

Fonolo is excited to return as a sponsor for this year’s Contact Center Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. If you’re looking for more information about ICMI Demo, or still need to get tickets, visit icmi.com/contact-center-demo-conference.

Contact Center 67

Contact Center Abandon rate Call Center Benchmark 67

Customer Centric Support

SEPTEMBER 28, 2017

It was clear in the demo hall that vendor technology has come a long way in this area. The post Top Tips From ICMI Contact Center Demo appeared first on Customer Centric Support. It will save all of us time and allow us to focus on more important activities. This will in turn enable us to provide more personalized support.

Contact Center 92

Contact Center Customer centricity Customer Service Employee engagement 92

Pipkins

OCTOBER 23, 2019

That is why Pipkins chooses to go the extra mile by providing tailored product demos for each of our prospective clients. To sort this structure, Pipkins breaks down demos into three types: Introduction. Step One: Pipkins WFM Introduction Demo. Step Two: Workforce Management Focused Demo. Request A Pipkins Demo Today.

Management 40

Management Call Center APIs Engineering 40

UJET

SEPTEMBER 29, 2017

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier.

Contact Center 56

Contact Center Customer Support 56

NICE inContact

JANUARY 21, 2019

The post Seeing is Believing – The Forrester Wave Demos appeared first on NICE inContact Blog. Proof in action. In our next post, we’ll spotlight another important aspect of the Forrester Wave process—customer references. Download the full Forrester Wave report here. Next time: Customers Spoke, Forrester Listened.

Contact Center 54

Contact Center Cloud contact Customer Experience Analytics 54

SharpenCX

NOVEMBER 13, 2018

The post See Sharpen’s Agent-First Platform in Action [CRMXchange Demo] appeared first on Sharpen Contact Center Software. The challenge is, though, that despite being a priority, most companies are failing at providing that incredible experience. In fact, a slim 8 percent of customers.

Contact center software 59

Contact center software Contact Center 59

Guru

JULY 25, 2019

It’s 9:02 am, and the words hang in the air as both sides of the group demo finish getting into character. “Let’s just give everyone a few more minutes.”

Sales 49

Sales 49

LiveChat

SEPTEMBER 5, 2018

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Here are the most common types of demos , with a few SaaS examples.

Inbound sales 48

Inbound sales CRM Sales SaaS 48

SharpenCX

NOVEMBER 20, 2018

The post Create Better Agent and Customer Experiences [CRMXchange Demo Wrap-Up] appeared first on Sharpen Contact Center Software. Turnover so high, in fact, that some teams throw pizza parties when it dips into the 30-percent range versus the alarming near-50.

Customer Experience 59

Customer Experience Contact center software Contact Center 59

Cisco - Contact Center

AUGUST 15, 2023

That’s because they’re fun and make for awesome demos. What’s a technical talk without a demo? For the past several years, I’ve tried to give at least one Terraform-centric session at Cisco Live. But … Read more on Cisco Blogs

98

98

aircall

FEBRUARY 16, 2018

In our winning Demo Jam presentation, you can see just how easy it would be to: Set up local phone numbers for a new regional office. Schedule your personalized demo today. The post Aircall Takes (Another) Top Prize At Salesforce Demo Jam appeared first on Customer Experience & Cloud Call Center | Aircall Blog.

Call Logging 48

Call Logging Call Center Metrics Customer Experience 48

Revation Systems

SEPTEMBER 14, 2017

Join Revation Systems , along with leading contact center professionals seeking solutions to today’s challenges, at the ICMI Contact Center Demo Conference on September 25-27 at the Mandalay Bay North Convention Center in Las Vegas, NV. Searching for ways to improve agent productivity and transform your customer service? Search no more!

Contact Center 48

Contact Center contact center solutions Cloud contact Customer Service 48

Avaya

APRIL 27, 2017

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy.

Contact Center 54

Contact Center Customer Experience Journey mapping Customer Service 54

Quadient

JANUARY 3, 2019

Now that you’re done, senior leadership wants a demo, to see what all this fuss has been about. Congratulations! Your months of planning, dedication and hard work lead to the successful implementation of your Quadient Inspire solution!

40

40

SmartKarrot

JUNE 20, 2022

Demos play a significant role in attracting customers when it comes to SaaS businesses. Demos provide the first chance for SaaS business owners to show their ‘best face’ and attract customers. But is it enough to provide a demo to customers? We cannot undermine the importance of a post-demo survey for a B2B SaaS business.

SaaS 10

SaaS Surveys Sales B2B 10

Strategic Contact

NOVEMBER 2, 2016

I just returned from Dallas where I mingled with new and old friends at ICMI’s Contact Center Demo & Conference. I relish interacting with contact center professionals during the half-day and one-hour seminars that I teach. And, of course, I like to check out the latest vendor offerings. Read More »

Gamification 48

Gamification Contact Center Technology 48

Tethr

MAY 24, 2023

Request a demo today to see Tethr in action. Discover how to improve quality assurance in a call center with our research-backed and AI-powered platform.

Call Center 108

Call Center 108

AWS Machine Learning

JULY 26, 2023

Hands-on walk through: Foundation Models on SageMaker Lesson 1 slides Lesson 1 hands-on demo resources 2. How to do this with SageMaker Ground Truth Updated reward modeling Hands-on walk through: RLFH on SageMaker Lesson 6 slides Lesson 6 hands-on demo resources 7. Deploying a foundation model Why do we want to deploy models?

Scripts 86

Scripts Engineering Feedback Benchmark 86

JustCall

MARCH 23, 2023

Schedule A Demo The next thing for you to do is to get in touch with the company and schedule a demo. Owing to the wide range of features and customizations available, CRM demos can also turn out to be confusing. Make sure there are other people from your company who sit for the demo with you.

CRM 132

CRM Customer retention Customer Service Sales 132

The GLOBO Blog

JUNE 22, 2017

GLOBO will demo its new chat translation tool at Call Center Week (CCW) Conference & Expo (booth #1019), held June 26 to 30 at The Mirage in Las Vegas, NV. GLOBO, a language technology and services company specializing in multilingual communication, is making near real-time, human translation possible.

Contact Center 75

Contact Center Average Handle Time Call Center B2B 75

Inbenta

AUGUST 18, 2023

The addition of interactive product demos will provide Inbenta’s customers with a more holistic set of customer experience-enhancing features, which currently include chatbot, search, messenger and knowledge management services. To learn more about Inbenta’s new product demo capabilities, click here. Canada, and the U.K.

Customer Experience 52

Customer Experience Self service Customer Service Chatbots 52

Avoxi

DECEMBER 14, 2022

Preventing Toll Fraud from Dismantling Your VoIP Operations Buy Online Get a Free Demo → Get Yours: Telecom Security Guide [Free Toolkit] Toll fraud… It's something you never want to deal with, but with its ever-growing prevalence, it’s something you can’t risk ignoring either.

voip 117

voip Contact Center 117

JustCall

MAY 26, 2022

There is a strong inbound interest for our product so prospective customers schedule a demo with us & 60-70% demos convert into successful conversion. – Give product demos and training to new customers. – Manage our inbound leads & follow up with those who haven’t joined or scheduled a demo.

Sales 98

Sales SaaS Accountability CRM 98

Maru Group

AUGUST 8, 2022

The older demo are also least likely to be interested in cloud gaming after being exposed to what it is, although gaming companies shouldn’t discount the 15% who are very interested in it.

Entertainment 14

Entertainment Surveys Marketing Technology 14

SmartKarrot

JUNE 21, 2022

SaaS companies either choose freemium or product demos to sell the product to customers. However, some consider paid product demos better. SaaS Product Demo. A SaaS product demo allows you to display your features to the customer on their demand. This product demo ensures sign-ups happen. Benefits of product demos.

SaaS 10

SaaS Sales Feedback B2B 10

AWS Machine Learning

APRIL 11, 2023

With Streamlit , developing demo applications for your ML solution is easy. As an example, we use a custom Amazon Rekognition demo, which will annotate and label an uploaded image. This will serve as a starting point, and it can be generalized to demo any custom ML model. sh setup.sh is modified on disk.

Scripts 76

Scripts Engineering Automotive Management 76

AWS Machine Learning

JUNE 29, 2023

For demo purposes, we use Python’s Faker library to generate some test data mocking the interactions dataset with different items, users, and device types over a 3-month period. This data is usually gathered and stored in application’s database.

Personalization 67

Personalization APIs Enterprise Engineering 67

ClientSuccess

JANUARY 24, 2023

If you want to see a demo of the ClientSuccess SuccessScore health scoring framework and how it can save you time and headaches and make you grow more accounts, you can request a 30-minute demo here. The post Understanding Customer Health Score: 6 Metrics To Track appeared first on ClientSuccess.

Metrics 89

Metrics SaaS Customer advocacy CRM 89

Balto

MARCH 20, 2023

Here’s an example of a call summary that Real-Time Notetaker made following a call completed by one of our Sales Development Representatives: Reason for the call : The Balto Software SDR reached out to the prospect to introduce their AI-powered sales enablement software and to schedule a demo. You can schedule a live demo here.

Contact Center 52

Contact Center CRM Sales Accountability 52

NICE inContact

NOVEMBER 16, 2021

Watch our demo video to see CXone in action and then contact us to find out more about how CXone can help you improve your business results through more satisfying customer experiences.

Contact Center 104

Contact Center Customer Experience Best practices Management 104

ShepHyken

SEPTEMBER 7, 2018

Those resources are: Product demos. Our data showed that out of the areas that vendors tend to focus on (namely, website, marketing collateral, case studies, blog, and product demos), only product demos are found reliably trustworthy by buyers, with 81% saying they’re more trustworthy. User reviews. Vendor websites. Free trials.

B2B 221

B2B Surveys Sales Customer Service 221

Avoxi

JUNE 9, 2021

Buy Online Get a Free Demo Direct Routing vs Calling Plans in Microsoft Teams Direct Routing vs. Teams Calling Plans What are Calling Plans in Teams? Calling Plans in Teams are business voice bundles provided by Microsoft. They include a users phone number and a package of minutes for calls. Where are Calling Plans available?…

Contact Center 118

Contact Center 118

TechSee

APRIL 8, 2022

For more information contact us today, or request a live demo: Request A Demo. We would love the opportunity to connect with you and learn more about your MedTech challenges and how TechSee’s technology can help support your visual automation needs. The post 3 Observations From Field Service Medical 2022 appeared first on TechSee.

outsourcing 109

outsourcing Self service Technology Customer Experience 109

kommunicate

JUNE 18, 2022

These were the exact words used by Sundar Pichai in 2018 in his demo of Google Duplex, an AI-powered voice agent that is an added feature to Google Assistant. Last Updated on June 18, 2022 “The vision for our assistant is to help you get things done.” Sure enough, fast forward to four years later, [.].

Chatbots 91

Chatbots Healthcare 91

Cincom

FEBRUARY 15, 2021

Join Cincom® and Covenant Technology Partners for this Lunchtime “Food for Thought” Demo on February 18. Join us for this lunchtime demo on February 18 that will show how you can expand your Microsoft Dynamics 365 investment while digitally transforming your business and increasing sales with CPQSync by Cincom. Cincom Systems, Inc.

Sales 98

Sales Upselling SaaS Finance 98