The Importance of Post-Demo Surveys: A Guide for SaaS Sales Demo Teams

SmartKarrot

Demos play a significant role in attracting customers when it comes to SaaS businesses. Demos provide the first chance for SaaS business owners to show their ‘best face’ and attract customers. But is it enough to provide a demo to customers? What is a Post-Demo Survey?

SaaS 52

Contact Center Vendors: A Memo About Your Demo

Contact Center Pipeline

As we work through the acquisition process with clients, technology providers are asked to deliver a system “demo.” Technology call centers contact centers RFP technology technology procurement vendor demo vendor selectionMemo to the Vendor Community: We work with many clients that are interested in acquiring new technology. It is always a good sign when investments in technology are being made.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Free Trial vs Product Demo: Which Is Right for Your SaaS Company?

SmartKarrot

SaaS companies either choose freemium or product demos to sell the product to customers. However, some consider paid product demos better. SaaS Product Demo. A SaaS product demo allows you to display your features to the customer on their demand. Benefits of product demos.

SaaS 52

VOC for Amazon Connect Demo

Concentrix

Check out this quick demo that shows the benefits and convenience of using VOC for Amazon Connect. The post VOC for Amazon Connect Demo appeared first on Concentrix. Resources Videos Video

62

Best Practices for Accelerating the Sales Process

This eBook takes a look at three headache-free strategies you can employ today to accelerate selling the right way. Read on to learn how to adopt specific workflows and approaches that append your existing processes to deliver value to your prospects and internal counterparts.

ConcentrixCX Text Analytics Live Demo

Concentrix

The post ConcentrixCX Text Analytics Live Demo appeared first on Concentrix. Learn about the text analytics function of ConcentrixCX as we showcase current visualizations and capabilities. Gain actionable insights to improve your VOC!

Catch Fonolo at the ICMI Contact Center Demo & Conference

Fonolo

Fonolo is excited to return as a sponsor for this year’s Contact Center Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. The Contact Center Demo & Conference is produced by ICMI – a trusted advisor in the contact center industry – and is an independent, forward-thinking program focused on future contact center trends.

What You Can Expect From A Pipkins Workforce Management Demo

Pipkins

That is why Pipkins chooses to go the extra mile by providing tailored product demos for each of our prospective clients. To sort this structure, Pipkins breaks down demos into three types: Introduction. Step One: Pipkins WFM Introduction Demo. The Introduction Demo is a one-hour exhibition that is typically the very first session we provide to interested clients. Step Two: Workforce Management Focused Demo. Request A Pipkins Demo Today.

APIs 40

Top Tips From ICMI Contact Center Demo

Customer Centric Support

It was clear in the demo hall that vendor technology has come a long way in this area. The post Top Tips From ICMI Contact Center Demo appeared first on Customer Centric Support. Highlights from one of the top contact center / customer service events in America. Las Vegas hosted another fantastic ICMI (International Customer Management Institute) production this week. While the time seemed to pass by in the space of a blink, I’m coming back to Nashville with several key learnings.

Just F*ing Demo: Webinar Recap

Guru

How Sales Leaders Can Empower Their Teams to Deliver Kickass Product Demos. Modern technologies are more powerful and user-friendly than ever before, yet many sales professionals still struggle to lead effective product demos. Rob Falcone, Guru’s Director of Sales Engineering, wrote the book on executing better demos – literally. His book Just F*ing Demo!

How to Give Winning SaaS Product Demos: An Essential Guide

SmartKarrot

If you are into SaaS products, you know how demos are a big deal. A good SaaS product demos goes a long way in the purchase decision. Product demos, especially in SaaS, are crucial in decision-making. But, how to give a winning SaaS product demo that wins customers?

SaaS 52

Seeing is Believing – The Forrester Wave Demos

NICE inContact

As part of the Forrester Wave valuation process, Forrester required all vendors, including NICE inContact, to provide a detailed set of product demos—addressing real life contact center scenarios—in order to assess the depth of capabilities and their practical ability to support critical contact center use cases with an easy and seamless experience for all. The post Seeing is Believing – The Forrester Wave Demos appeared first on NICE inContact Blog.

Thoughts From ICMI - Contact Center Demo

UJET

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier. Customer Support Community

See You At Customer Contact Week For Discussions, Demos, and Copper Mules

Callminer

Customer Contact Week (CCW), June 18-22, 2018, is shaping up to be bigger and better than ever before and CallMiner is excited to be a part of multiple activities during the event including hosting a Master Class Workshop, a Meet the Customer event, and Demo Theater Presentations, as well as the always popular CallMiner Moscow Mule Reception! Wednesday 20th & Thursday 21st Demos Demos Everywhere!

See You At Contact Center Week For Discussions, Demos, and Copper Mules

Callminer

Contact Center Week (CCW), June 18-22, 2018, is shaping up to be bigger and better than ever before and CallMiner is excited to be a part of multiple activities during the event including hosting a Master Class Workshop, a Meet the Customer event, and Demo Theater Presentations, as well as the always popular CallMiner Moscow Mule Reception! Wednesday 20th & Thursday 21st Demos Demos Everywhere!

Group Demos: Confessions From Both Sides of The Table

Guru

It’s 9:02 am, and the words hang in the air as both sides of the group demo finish getting into character. “Let’s just give everyone a few more minutes.” sales enablement

Sales 49

Make the Connection: Join Revation at ICMI Contact Center Demo 2017

Revation Systems

Join Revation Systems , along with leading contact center professionals seeking solutions to today’s challenges, at the ICMI Contact Center Demo Conference on September 25-27 at the Mandalay Bay North Convention Center in Las Vegas, NV. Booth demonstrations include: Multimedia demos of our next-generation, highly secure cloud contact center solution. The post Make the Connection: Join Revation at ICMI Contact Center Demo 2017 appeared first on Revation Systems.

Considering Scheduling a Chatbot Demo? Here are the Key Questions to Ask

Netomi

In this post, we’ll cover a step-by-step chatbot demo guide of what to look for, including the key questions to ask, to make sure that you adopt the best AI for your business. If yes, then you want to get a chatbot demo added to your schedule in the not-too-distant future. .

How to Create Product Demos That Sell Better

LiveChat

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. A demo isn’t necessarily an opportunity to close deals, but rather a way to move a prospect toward purchase by giving them a real-life experience with your product. Types of product demos. Recording a product demo.

Customer Blog: Preparing an executive demo of Quadient® Inspire

Quadient

Now that you’re done, senior leadership wants a demo, to see what all this fuss has been about. Congratulations! Your months of planning, dedication and hard work lead to the successful implementation of your Quadient Inspire solution! You have 15 minutes next week to present the solution, justify the effort and build enthusiasm for the next phase of the implementation. How are you going to wow them

40

Trip Report: ICMI CC Demo Features Cloud, Gamification, and More!

Strategic Contact

I just returned from Dallas where I mingled with new and old friends at ICMI’s Contact Center Demo & Conference. I relish interacting with contact center professionals during the half-day and one-hour seminars that I teach. And, of course, I like to check out the latest vendor offerings. My sessions on technology selection and implementation. Read More » Technology

Create Better Agent and Customer Experiences [CRMXchange Demo Wrap-Up]

SharpenCX

The post Create Better Agent and Customer Experiences [CRMXchange Demo Wrap-Up] appeared first on Sharpen Contact Center Software. Last week we talked on issues troubling your contact center, like stuck CSAT scores and sky-high agent turnover. Turnover so high, in fact, that some teams throw pizza parties when it dips into the 30-percent range versus the alarming near-50. Read More.

See Sharpen’s Agent-First Platform in Action [CRMXchange Demo]

SharpenCX

The post See Sharpen’s Agent-First Platform in Action [CRMXchange Demo] appeared first on Sharpen Contact Center Software. Customers expect every interaction to be the best experience they’ll have with your company. The challenge is, though, that despite being a priority, most companies are failing at providing that incredible experience. In fact, a slim 8 percent of customers. Read More.

GLOBO to Demo Chat Tool that Delivers Near Real-Time Human Translation at CCW Conference & Expo

The GLOBO Blog

GLOBO will demo its new chat translation tool at Call Center Week (CCW) Conference & Expo (booth #1019), held June 26 to 30 at The Mirage in Las Vegas, NV. GLOBO, a language technology and services company specializing in multilingual communication, is making near real-time, human translation possible. The chat translation tool is the latest innovation built into GLOBO HQ™, GLOBO’s omnichannel language services platform.

Aircall Takes (Another) Top Prize At Salesforce Demo Jam

aircall

In our winning Demo Jam presentation, you can see just how easy it would be to: Set up local phone numbers for a new regional office. Schedule your personalized demo today. The post Aircall Takes (Another) Top Prize At Salesforce Demo Jam appeared first on Customer Experience & Cloud Call Center | Aircall Blog. Aircall believes software is the only foundation for a modern phone system.

How to Judge a Demo When Everyone’s Saying the Same Damn Thing

Guru

Didn’t I just see this yesterday? I took a long swig of coffee and checked my watch. 8:55am. I did stay up a bit later than usual last night to catch Lohan Beach Club. Maybe I’m just tired. sales enablement

Sales 49

Check out the Cool Avaya Omnichannel Contact Center Demos at ICMI

Avaya

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy. With just five minutes of prep, we can put your corporate website into our Avaya Oceana contact center transformation demo.

I Need Workforce Management Software! Why Should I Choose Pipkins?

Pipkins

Schedule appointments for demos of workforce management software systems that fit within your budget. Request A Pipkins Demo Today. Blog New Workforce Solutions IntelliSUITE Pipkins demo workforce management software

Discover the benefits of omni-channel integration with our demo

Vonage

On March 7th, NewVoiceMedia hosted a demo, allowing you to see an effective omni-channel contact center in action. Across the 30-minute demo, we demonstrated how it can influence your business in several ways. You can find out more in this on-demand demo here. Be sure to watch our 30-minute demo as we examine a contact center that features NewVoiceMedia’s powerful solution Omni-channel technology can transform how well your contact center performs.

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

Satisfy Your Curiosity About Deploying AI Virtual Agents and Chatbots

Creative Virtual

You can also request a personalised demo to see how Creative Virtual’s technology can help you deliver seamless, consistent self-service and improve customer loyalty. Blog AI chatbot Engage Customer live demo virtual agent webinarBy Mandy Reed, Global Head of Marketing.

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

Submit Your Idea For Our Customer Experience Showcase!

Aspect

By creating a showcase of demos containing a variety of customer interactions using the most modern channels, specific to each vertical, but leveraged by any other industry with meaningful tweaks. Aspect’s Customer Experience Showcase currently has 24 demos across 10 different industries including Utilities, Retail, Hospitality and Government and what you’ll notice is that they truly are all about the customer experience as none demonstrate a particular product.

Wondering how to improve customer experience in your contact center? Try these 10 best practices

NICE inContact

Watch our demo video to see CXone in action and then contact us to find out more about how CXone can help you improve your business results through more satisfying customer experiences.

5 Ways AI Chatbots are Changing the USA Healthcare Industry

kommunicate

These were the exact words used by Sundar Pichai in 2018 in his demo of Google Duplex, an AI-powered voice agent that is an added feature to Google Assistant. Last Updated on June 18, 2022 “The vision for our assistant is to help you get things done.”

Interstate Call Recording Laws & Compliance (2021)

Avoxi

Buy Online Get a Free Demo Interstate Call Recording Laws & Compliance (2021) Call recording laws can be complex, but compliance doesn't have to be.

Direct Routing vs Teams Calling Plans

Avoxi

Buy Online Get a Free Demo Direct Routing vs Calling Plans in Microsoft Teams Direct Routing vs. Teams Calling Plans What are Calling Plans in Teams?

Hiring: Inside Sales Associates (Remote Job)

JustCall

There is a strong inbound interest for our product so prospective customers schedule a demo with us & 60-70% demos convert into successful conversion. – Give product demos and training to new customers.

Sales 83

Ask a CTO: How ‘Work From Anywhere’ Enables ‘Work From Anyone’

Edify

Great questions arise whenever we host webinars, give one-on-one demos, and even as we onboard new customers. When these questions require technical answers, I like to go straight to our in-house expert, co-founder and CTO Bracken Fields.

Re-imagining Digital Experiences with Messaging & VOC

Concentrix

Plus, watch a live demo to see how Messaging integrates with VOC to create measurable, conversational experiences. From this webinar, learn practical ideas to increase digital engagement and strengthen brand loyalty.

62