Contact Center Vendors: A Memo About Your Demo

Contact Center Pipeline

As we work through the acquisition process with clients, technology providers are asked to deliver a system “demo.” Technology call centers contact centers RFP technology technology procurement vendor demo vendor selection

Why You Should Conduct “Post-Demo Surveys”

CustomerGauge

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. account management Blog Featured account executive demos survey

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Just F*ing Demo: Webinar Recap

Guru

How Sales Leaders Can Empower Their Teams to Deliver Kickass Product Demos. Modern technologies are more powerful and user-friendly than ever before, yet many sales professionals still struggle to lead effective product demos. His book Just F*ing Demo!

What You Can Expect From A Pipkins Workforce Management Demo

Pipkins

That is why Pipkins chooses to go the extra mile by providing tailored product demos for each of our prospective clients. To sort this structure, Pipkins breaks down demos into three types: Introduction. Step One: Pipkins WFM Introduction Demo. The Introduction Demo is a one-hour exhibition that is typically the very first session we provide to interested clients. Step Two: Workforce Management Focused Demo. Request A Pipkins Demo Today.

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See You At Customer Contact Week For Discussions, Demos, and Copper Mules

Callminer

Wednesday 20th & Thursday 21st Demos Demos Everywhere! Bonus Demos – Join us at 1pm on Wednesday and Thursday for Powering Peak Contact Center Performance with CallMiner & Five9.

See You At Contact Center Week For Discussions, Demos, and Copper Mules

Callminer

Wednesday 20th & Thursday 21st Demos Demos Everywhere! Bonus Demos – Join us at 1pm on Wednesday and Thursday for Powering Peak Contact Center Performance with CallMiner & Five9.

Catch Fonolo at the ICMI Contact Center Demo & Conference

Fonolo

Fonolo is excited to return as a sponsor for this year’s Contact Center Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. If you’re looking for more information about ICMI Demo, or still need to get tickets, visit icmi.com/contact-center-demo-conference.

Seeing is Believing – The Forrester Wave Demos

NICE inContact

As part of the Forrester Wave valuation process, Forrester required all vendors, including NICE inContact, to provide a detailed set of product demos—addressing real life contact center scenarios—in order to assess the depth of capabilities and their practical ability to support critical contact center use cases with an easy and seamless experience for all. The post Seeing is Believing – The Forrester Wave Demos appeared first on NICE inContact Blog.

Top Tips From ICMI Contact Center Demo

Customer Centric Support

It was clear in the demo hall that vendor technology has come a long way in this area. The post Top Tips From ICMI Contact Center Demo appeared first on Customer Centric Support. Highlights from one of the top contact center / customer service events in America.

Thoughts From ICMI - Contact Center Demo

UJET

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier. Customer Support Community

Create Better Agent and Customer Experiences [CRMXchange Demo Wrap-Up]

SharpenCX

The post Create Better Agent and Customer Experiences [CRMXchange Demo Wrap-Up] appeared first on Sharpen Contact Center Software. Last week we talked on issues troubling your contact center, like stuck CSAT scores and sky-high agent turnover.

See Sharpen’s Agent-First Platform in Action [CRMXchange Demo]

SharpenCX

The post See Sharpen’s Agent-First Platform in Action [CRMXchange Demo] appeared first on Sharpen Contact Center Software. Customers expect every interaction to be the best experience they’ll have with your company.

Aircall Takes (Another) Top Prize At Salesforce Demo Jam

aircall

In our winning Demo Jam presentation, you can see just how easy it would be to: Set up local phone numbers for a new regional office. Schedule your personalized demo today. Aircall believes software is the only foundation for a modern phone system.

How to Judge a Demo When Everyone’s Saying the Same Damn Thing

Guru

Didn’t I just see this yesterday? I took a long swig of coffee and checked my watch. 8:55am. I did stay up a bit later than usual last night to catch Lohan Beach Club. Maybe I’m just tired. sales enablement

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Make the Connection: Join Revation at ICMI Contact Center Demo 2017

Revation Systems

Join Revation Systems , along with leading contact center professionals seeking solutions to today’s challenges, at the ICMI Contact Center Demo Conference on September 25-27 at the Mandalay Bay North Convention Center in Las Vegas, NV.

Trip Report: ICMI CC Demo Features Cloud, Gamification, and More!

Strategic Contact

I just returned from Dallas where I mingled with new and old friends at ICMI’s Contact Center Demo & Conference. I relish interacting with contact center professionals during the half-day and one-hour seminars that I teach. And, of course, I like to check out the latest vendor offerings.

How to Create Product Demos That Sell Better

LiveChat

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Types of product demos.

GLOBO to Demo Chat Tool that Delivers Near Real-Time Human Translation at CCW Conference & Expo

The GLOBO Blog

GLOBO will demo its new chat translation tool at Call Center Week (CCW) Conference & Expo (booth #1019), held June 26 to 30 at The Mirage in Las Vegas, NV.

Check out the Cool Avaya Omnichannel Contact Center Demos at ICMI

Avaya

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. Each demo shows multi-touch channels in action.

Customer Blog: Preparing an executive demo of Quadient® Inspire

Quadient

Now that you’re done, senior leadership wants a demo, to see what all this fuss has been about. Congratulations! Your months of planning, dedication and hard work lead to the successful implementation of your Quadient Inspire solution! You have 15 minutes next week to present the solution, justify the effort and build enthusiasm for the next phase of the implementation. How are you going to wow them

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I Need Workforce Management Software! Why Should I Choose Pipkins?

Pipkins

Schedule appointments for demos of workforce management software systems that fit within your budget. Request A Pipkins Demo Today. Blog New Workforce Solutions IntelliSUITE Pipkins demo workforce management software

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

Discover the benefits of omni-channel integration with our demo

NewVoiceMedia

On March 7th, NewVoiceMedia hosted a demo, allowing you to see an effective omni-channel contact center in action. Across the 30-minute demo, we demonstrated how it can influence your business in several ways. You can find out more in this on-demand demo here. Be sure to watch our 30-minute demo as we examine a contact center that features NewVoiceMedia’s powerful solution Omni-channel technology can transform how well your contact center performs.

How SMS Improved Pier 1 Imports’ Customer Service

Quiq

See a Demo Today. Share This Story. The post How SMS Improved Pier 1 Imports’ Customer Service appeared first on Quiq. News business messaging contact center customer service customer support Quiq text messaging

Submit Your Idea For Our Customer Experience Showcase!

Aspect

By creating a showcase of demos containing a variety of customer interactions using the most modern channels, specific to each vertical, but leveraged by any other industry with meaningful tweaks. This demo is a framework for the types of interactions many companies see on a day to day basis.

Cyara's Xchange Roadshow Melbourne, March 18 - All the Juicy Details!

Cyara

The schedule is packed full of valuable presentations, networking, panel discussions, and demos. Next month in Melbourne, Cyara is hosting Xchange 2020 Roadshow, a premier one-day event generously sponsored by our partners and friends, including Amazon AWS , Genesys , and Cloudwave.

Retailers See 42% Of Online Sales From Mobile Devices

Quiq

See a Demo Today. Share This Story. The post Retailers See 42% Of Online Sales From Mobile Devices appeared first on Quiq. News business messaging contact center customer service customer support Quiq text messaging

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What Will 2020 Bring for AI?

Quiq

See a Demo Today. Share This Story. The post What Will 2020 Bring for AI? appeared first on Quiq. News business messaging contact center customer service customer support Quiq text messaging

A Rose of a Workforce Management System

Pipkins

Schedule a demo with the workforce management company that fits within your budget and appears to meet your needs . 8) Schedule a “deep dive” demo to further narrow your choices. Pipkins welcomes all requests for demos.

Research Reveals Retailers are “catching up” to Consumers

Quiq

See a Demo Today. Share This Story. The post Research Reveals Retailers are “catching up” to Consumers appeared first on Quiq. News business messaging contact center customer service customer support Quiq text messaging

A Rose of a Workforce Scheduling Software

Pipkins

Schedule a demo with the workforce management company that fits within your budget and appears to meet your needs. 8) After the first demo, schedule a “deep dive” demonstration to further narrow down your choices. Pipkins welcomes all requests for demos.

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Contact Center Pipeline Magazine: Inside Our June 2017 Issue

Contact Center Pipeline

I had a great demo from Gladly. I attended the ICMI Conference and Expo in Orlando, Fla., last week. It was a great event. I got to talk about ChatBots and OmniChannel, outsourcing in Granada and customer satisfaction surveys. If you haven’t seen their product, you really need to check it out.

Toll Free vs Local Numbers

Avoxi

Request Demo Talk to an Expert Contact Us Toll free numbers vs local numbers. We've noticed plenty of confusion about the differences between the to. We also see plenty of misinformation out there about when a business should use toll free vs local numbers.

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See You at Customer Contact Week in Las Vegas

Callminer

Be sure to come by the booth earlier to see a demo, meet with CallMiner and our partners, Ember Group and Sitel Group, and pick up your Moscow Mule Poker Chip which will ensure you get a copper mug. All Week Demos at Booth #213.

Comparing the Top 1800 Number Providers

Avoxi

Request Demo Talk to an Expert Contact Us Finding the best toll free number service provider can be difficult, but we are here to help. Whether it is an 1800, 800, 0800 or any other kind of toll free number, you've come to the right place to find the best 800 number provider for you.…

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5 Best Call Recording Providers for Call Centers

Avoxi

Request Demo Talk to a Specialist Contact Us In this post, we’ve compiled the top 5 call recording software providers that can give your contact center the best call recording capabilities for your business needs.

3 Key Takeaways From #CallCenterWeek 2016 in Las Vegas, NV

Callminer

Five days of inspirational, educational, customer-oriented keynotes, sessions, demos, and more designed to help companies deliver exceptional customer service. Thousands of call center professionals. One spectacular location.

News and Notes from the 2018 SWPP Conference Showroom Floor: A Vendor Comparison Analysis

Contact Center Pipeline

I hit all of the vendor booths this year, collecting swag, seeing demos, playing cornhole and meeting the people behind the software. We asked the questions: “What makes your product different from the other ones out here?” and “What do you have going on that’s new and exciting this year?” Every year, there is usually […]. Workforce Management call center contact center intra-day schedules SWPP conference WFM workforce management

Best Ways to Use Call Center Scripts

Avoxi

Request Demo Talk to an Expert Contact Us As a provider of some of the most effective, yet affordable, inbound call center software on the market, we are all about effective tools like call center scripts.

Connect with Pindrop @ re:Invent

pindrop

We will be demoing the Pindrop’s solutions natively integrated with Amazon Connect during their 3rd Annual Partner Appreciation Event Tuesday, December 3 Location at the Aria. Pindrop will be in Las Vegas attending re:Invent 2019 from Dec 2nd-Dec 5th.