AWS Machine Learning

DECEMBER 21, 2022

Customers can also access offline store data using a Spark runtime and perform big data processing for ML feature analysis and feature engineering use cases. Table formats provide a way to abstract data files as a table. Apache Iceberg is an open table format for very large analytic datasets. About the authors.

Scripts 75

Scripts Engineering APIs Big data 75

AWS Machine Learning

JULY 24, 2023

They use big data (such as a history of past search queries) to provide many powerful yet easy-to-use patent tools. These tools have enabled Patsnap’s global customers to have a better understanding of patents, track recent technological advances, identify innovation trends, and analyze competitors in real time. client('sts').get_caller_identity()['Account']

APIs 68

APIs Engineering Construction Benchmark 68

AWS Machine Learning

AUGUST 15, 2022

Document is a wrapper function used to help parse the JSON response from the API. It provides a high-level abstraction and makes the API output iterable and easy to get information out of. We can use AWS serverless technologies such as AWS Lambda for further automation of these business rules. TDocumentSchema().load(response)

Banking 76

Banking APIs Accountability Analytics 76

AWS Machine Learning

AUGUST 2, 2023

With AI-powered tools and analytics, it has become easier than ever to build not just one story but customized stories to appear to end-users’ unique tastes and sensibilities. After ingestion, images can be searched via the Amazon Kendra search console, API, or SDK. This is where image-to-text models can be a game changer.

Enterprise 73

Enterprise Healthcare APIs Big data 73

Xaqt

FEBRUARY 6, 2020

At the time, Latigent was the leading Business Intelligence provider for call centers, and we were focused on leveraging emerging technology to move that value proposition forward. technologies were first emerging. Back then, Artificial Intelligence, APIs, Robotic Process Automation (RPA), and even "Big Data" weren't things yet.

Contact Center 52

Contact Center Enterprise Call Center APIs 52

AWS Machine Learning

JANUARY 26, 2024

As your organization advances its use of emerging technologies such as generative AI and LLMs, overall organizational resiliency should be considered as a cornerstone of a layered defensive strategy to protect assets and lines of business from unintended consequences.

Best practices 125

Best practices Government Engineering Accountability 125

AWS Machine Learning

JULY 19, 2022

We set the OutputFormat to mp3 , which tells Amazon Polly to generate an audio stream for this API call. We again use the start_speech_synthesis_task method but specify OutputFormat to json , which tells Amazon Polly to generate speech marks for this API call. About the authors.

Engineering 86

Engineering APIs Education Best practices 86

Natalie Petouhof

FEBRUARY 24, 2016

Big Data & Analytics. particulates and provide insightful analytics on air quality. Global companies are setting up GICs to harness new technologies such as social, mobile, analytics and cloud. Global companies are setting up GICs to harness new technologies such as social, mobile, analytics and cloud.

Government 40

Government Consulting Consulting Analytics 40

Natalie Petouhof

MAY 27, 2016

Digital Transformation: Customer Engagement, CRM, Innovation, Customer Experience, Customer Service, The Cloud and Analytics. • ROI Of Customer Service & Customer Experience. • The Customer Service Playbook for Integration of Traditional, Digital, Social and Mobile Customer Service Strategies and Technologies-Upcoming.

CRM 40

CRM Automotive Analytics Big data 40

Enghouse Interactive

JULY 10, 2018

You may be wondering “How can credit unions keep this philosophy alive and thriving amidst a technology filled world?” With the rise of rise digital technologies members are looking to self-service first. For Partner Colorado, Enghouse’s use of open APIs allows integration with the in-house CRM. What are journey analytics?

Self service 40

Self service CRM Contact Center Analytics 40

Callminer

JULY 15, 2019

This virtual conference will cover a ranging of topics, expert speakers, partners and customers about better customer and agent experiences through speech analytics. This is a great opportunity to listen, watch, and learn the latest CX analytics information out there! Text and Speech Analytics are Not Created Equal.

Telecommunications 28

Telecommunications Contact Center Analytics Employee engagement 28

CSM Magazine

JULY 28, 2015

When technology was deployed, it was predominately committed to optimizing the BPO infrastructure and managing “bums in seats” BPO suppliers focused on solutions that could mitigate operational costs and driving process efficiency. The challenge for many providers is executing on this vision.

Call Center 45

Call Center Customer Service Call flow Abandon rate 45

AWS Machine Learning

OCTOBER 4, 2022

One of the main drivers for new innovations and applications in ML is the availability and amount of data along with cheaper compute options. Although you can configure a local data path for many of the local pipeline steps, Amazon S3 is the default location to store the data output by the transformation. About the authors.

Scripts 74

Scripts Engineering Management APIs 74

Dialer 360

DECEMBER 14, 2018

The problem is technology advanced as much as instant pace than the call center can adapt to at least for now. Business is getting deeper into predictive analytics by using AI applications. Digital transformation with apps of latest technologies has entirely restructured the modern business. Better Call Center Analytics.

Call Center 21

Call Center Analytics Customer centricity APIs 21

AWS Machine Learning

MARCH 22, 2023

Snowflake is a cloud data platform that provides data solutions for data warehousing to data science. Snowflake is an AWS Partner with multiple AWS accreditations, including AWS competencies in machine learning (ML), retail, and data and analytics. Configure Snowflake. Configure SageMaker Studio.

APIs 82

APIs Engineering Analytics Scripts 82

AWS Machine Learning

JANUARY 4, 2024

Today, a large amount of data is available in traditional data analytics, data warehousing, and databases, which may be not easy to query or understand for the majority of organization members. Randy has held a variety of positions in the technology space, ranging from software engineering to product management.

Best practices 123

Best practices Enterprise Engineering APIs 123

AWS Machine Learning

DECEMBER 18, 2023

Among all, the native time series capabilities is a standout feature, making it ideal for a managing high volume of time-series data, such as business critical application data, telemetry, server logs and more. With efficient querying, aggregation, and analytics, businesses can extract valuable insights from time-stamped data.

Finance 107

Finance APIs Analytics Scripts 107

AWS Machine Learning

NOVEMBER 17, 2023

Generative AI models have the potential to revolutionize enterprise operations, but businesses must carefully consider how to harness their power while overcoming challenges such as safeguarding data and ensuring the quality of AI-generated content. He has more than two decades of experience in Database and Cloud technologies.

APIs 98

APIs Enterprise Big data Chatbots 98

ConvergeOne

DECEMBER 7, 2021

They went on to define the pillars of composability beyond the architecture – and how they dovetail into composable thinking and composable technologies, as well. The thought of adopting all these technologies can be a bit overwhelming, but let me assure you that it’s not quite as complicated as it may seem.

APIs 90

APIs Big data Analytics Engineering 90

Natalie Petouhof

MAY 25, 2016

The issue with old smoke detector technology was their limited functionality: • Inability of traditional smoke detectors to discern between a real disaster such as a home fire and a minor issue such as burnt toast. The disaster gave him the idea of using technology to increase human safety. The future of IoT is very bright.

Customer centricity 45

Customer centricity Technology Customer Experience Big data 45

AWS Machine Learning

APRIL 19, 2023

Streaming ingestion – An Amazon Kinesis Data Analytics for Apache Flink application backed by Apache Kafka topics in Amazon Managed Streaming for Apache Kafka (MSK) (Amazon MSK) calculates aggregated features from a transaction stream, and an AWS Lambda function updates the online feature store.

Engineering 79

Engineering Analytics APIs Enterprise 79

AWS Machine Learning

JULY 25, 2022

Trumid is a financial technology company building tomorrow’s credit trading network—a marketplace for efficient trading, information dissemination, and execution between corporate bond market participants. The bond trading market has traditionally involved offline buyer/seller matching processes aided by rules-based technology.

Scripts 72

Scripts Engineering Analytics APIs 72

aircall

APRIL 16, 2021

SaaS works well for a variety of general use cases, including: Data backup. Big data analytics. Flexibility – SaaS uses an open API (application programming interface) technology. Mobility – Cloud computing technology works in connection with cellular technology. Email platforms.

SaaS 62

SaaS Sales Coaching APIs 62

Xaqt

JUNE 22, 2020

The innovation quagmire in the Call Center Reporting and Analytics space is rooted in three key issues: Vendor's who's contact center suites are an amalgamation of various acquisitions, such as: Cisco, Avaya, Genesys, NICE and Verint have done a poor job of providing integrated data and reporting across their own portfolios.

Call Center 52

Call Center Contact Center Analytics Engineering 52

aircall

MAY 24, 2021

In today’s marketplace, it’s hard to survive without the cloud, big data, APIs, IoT, machine learning, artificial intelligence, automation, and mobile technologies. IT personnel aren’t familiar with cloud technology. Two things are driving digital transformation—technology and evolving customer expectations.

Best practices 62

Best practices Call Center Technology Analytics 62

AWS Machine Learning

JUNE 15, 2022

Edge is a term that refers to a location, far from the cloud or a big data center, where you have a computer device (edge device) capable of running (edge) applications. IoT relates to physical objects embedded with technologies like sensors, processing ability, and software. But how does IoT correlate to ML@Edge?

Transportation 78

Transportation APIs Big data Wireless 78

AWS Machine Learning

SEPTEMBER 9, 2022

Prior to our adoption of Kubeflow on AWS, our data scientists used a standardized set of tools and a process that allowed flexibility in the technology and workflow used to train a given model. As we noted in the previous section, data scientists perform exploratory data analyses, run data analytics, and train ML models.

Engineering 77

Engineering Healthcare APIs Scripts 77

AWS Machine Learning

JUNE 24, 2022

Building an MLOps foundation that can cover the operations, people, and technology needs of enterprise customers is challenging. Initial phase: During this phase, the data scientists are able to experiment and build, train, and deploy models on AWS using SageMaker services. Data lake and MLOps integration. MLOps maturity model.

Enterprise 93

Enterprise Engineering Accountability APIs 93

Nicereply

MAY 28, 2020

You can look for these phrases by reading the conversations there, exporting the data to Excel or using a customer support analytics and automation app that loads, indexes and tags the historical conversations, making it available for searching and exploring. In general, the more training data you have, the better.

Customer Support 92

Customer Support APIs Big data Personalization 92

Stratifyd

JANUARY 3, 2019

Additionally, we were named a "Cool Vendor in Analytics" by Gartner and we were just named one of "Charlotte's Best Places to Work" and the 2nd fastest growing company in Charlotte by the Charlotte Business Journal! Maintain and develop Stratifyd’s API layer and/or analytics pipeline. and Python/C API.

Engineering 40

Engineering APIs Analytics Healthcare 40

SmartKarrot

JUNE 23, 2020

So much so, that now behavioural data and behavioural analytics are considered the secret ingredients for product led growth. . But what are behavioural data and behavioural analytics? . Behaviour data is essential for behaviour analysis. It helps organise, segment and make sense of your raw behavioural data.

Analytics 10

Analytics SaaS Upselling Entertainment 10

aircall

MARCH 19, 2021

With all the available customer data companies have at their disposal to enhance the performance of customer service, sales, and marketing efforts, a remarkable 73% of companies still do not use it effectively. And out of those who do practise data collection, only 12% analyze it. Best Practices of Customer Data Management.

Sales 62

Sales CRM Marketing Best practices 62

SmartKarrot

FEBRUARY 3, 2022

EBANX features hosted pages, and developer APIs, among other features. offers services such as email marketing, product and content management, affiliate marketing, PCI Compliance and CSE Security, payment via Hotpay, analytics reporting, etc. EBANX is a well-known payment processing solutions platform in Brazil. Founded in: 2012.

SaaS 10

SaaS Real estate Construction Transportation 10