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Taking Field Service Management to the next level with AR

TechSee

Augmented reality (AR) has many applications in field service management; below we present four practical applications that align with the four main operating models outlined by Gartner. Equipment Accountability. Low accountability. High accountability. Low accountability. High accountability.

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CallSource is Pleased to Announce the Promotion of Kelley Koliopulos to Director of Retail Sales for Automotive

CallSource Insights

CallSource is happy to announce Kelley Koliopulos’ appointment to Director of Retail Sales Automotive Division; this is a newly created position dedicated to deepening existing relationships and solidifying CallSource’s automotive team. Kelley brings over 25 years of automotive expertise to this position.

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Define customized permissions in minutes with Amazon SageMaker Role Manager via the AWS CDK

AWS Machine Learning

To address this challenge, AWS introduced Amazon SageMaker Role Manager in December 2022. SageMaker Role Manager is a powerful tool can you can use to swiftly develop persona-based roles, which can be easily customized to meet specific requirements. SageMaker Role Manager also allows for fine-grained customization.

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The Evolution of Customer Service AI: How SmartAction’s Brand Refresh is Setting New Industry Standards

SmartAction

Whether it was feedback from Contact Center Directors, IT Managers, or C-level executives, every piece of feedback was a precious gem, helping us sculpt a better version of ourselves. Listening to Our Customers: The Genesis of Change The idea of a brand refresh started where all great ideas do — with our customers.

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MLOps at the edge with Amazon SageMaker Edge Manager and AWS IoT Greengrass

AWS Machine Learning

Internet of Things (IoT) has enabled customers in multiple industries, such as manufacturing, automotive, and energy, to monitor and control real-world environments. Pre-production account – Before the promotion of the model to the production environment, the model needs to be tested to ensure robustness in a simulation environment.

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What is the purpose of customer experience management?

ViiBE Blog

What is the purpose of customer experience management? Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. This is why customer experience management, meaning a process of tracking customer expectations and undertaking relevant actions, has become one of the focus points of businesses across different industries.

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The Evolution of Customer Service AI: How SmartAction’s Brand Refresh is Setting New Industry Standards

SmartAction

Whether it was feedback from Contact Center Directors, IT Managers, or C-level executives, every piece of feedback was a precious gem, helping us sculpt a better version of ourselves. Listening to Our Customers: The Genesis of Change The idea of a brand refresh started where all great ideas do — with our customers.