Natalie Petouhof

JANUARY 30, 2016

Tweet Adobe officially closed its acquisition of the technology assets and accounts of the comScore Digital Analytix business. Enterprise analytics is a strong and strategic focus at Adobe. In the future they are looking to continue to forge ahead and lead the next frontier in analytics — customer intelligence across the enterprise.

Entertainment 40

Entertainment Analytics Enterprise Marketing 40

Infinity

DECEMBER 11, 2019

This blog is a guest post by our partners at RingCentral. Industry analyst, CACI, found that 22 million people managed their current accounts on their phones in 2017, in the UK alone. Banks have had to account for those expectations. All without having to open separate accounts or operate distinct systems.

Banking 52

Banking Finance Analytics Accountability 52

Hodusoft

AUGUST 16, 2023

If you are an established ISP or a business looking to provide broadband services, then this blog post is just for you. Email services: Some ISPs also provide users with free email accounts and equip them with specialized tools to send bulk emails. Individual users use the service to store backup data. percent from USD 20.19

voip 52

voip Analytics Marketing Customer retention 52

AWS Machine Learning

SEPTEMBER 19, 2023

Existing customer accounts also expanded, contributing to revenue growth. By moving into groceries, healthcare, and entertainment, Amazon can diversify their offerings. The multi-modal agent resides in a SageMaker notebook and coordinates these tools based on English prompts from business users in a Streamlit UI. WWW: $85.91

Marketing 96

Marketing APIs Engineering Analytics 96

AWS Machine Learning

APRIL 18, 2023

This blog post summarizes how the Amazon Machine Learning Solution Lab (MLSL) partnered with RallyPoint to drive a 35% improvement in personalized career recommendations and a 66x increase in coverage, amongst other improvements for RallyPoint members from the current rule-based implementation.

Personalization 71

Personalization Metrics Healthcare Automotive 71

C3Centricity

MAY 25, 2020

Yes you have data and information, but if you’re a regular reader of my blog, you will know that you have to turn these into knowledge to understand your customers. I believe that those that fail to take this now highly informed customer into account, are unlikely to survive the next decade. The Opportunity.

Technology 77

Technology Big data Analytics Personalization 77

C3Centricity

MARCH 15, 2018

Yes you have data and information, but if you’re a regular reader of my blog, you will know that you have to turn these into knowledge and understanding, and then into actionable insights. I believe that those which fail to take this informed customer into account is unlikely to survive the next decade. The Opportunity.

Big data 82

Big data Analytics Personalization Entertainment 82

VHT

OCTOBER 18, 2018

Chatbots using natural language processing (NLP) can conduct email or text conversations that promote add-on products, offer extended warranties or link to entertaining and educational videos. They can also access customer history, account information and product lists to personalize service or offer upsells.

Contact Center 48

Contact Center Gamification Employee engagement Chatbots 48

JivoChat

JUNE 15, 2021

Shogun is an app for building landing pages, blog posts, product pages, and other types of website content. It provides parameters for metadata, alt text, blog optimization, and you can use this app’s analytics to improve conversion rate optimization and evaluate the strength of your calls to action. Used for: Page design.

Upselling 52

Upselling Analytics Sales Marketing 52

Callminer

AUGUST 1, 2017

With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

The Center for Client Retention

DECEMBER 4, 2018

Artificial Intelligence (AI) tops the list, with a virtual army of app developers working around the clock to help us excite, entertain and educate our clients. To date, brands account for only 15 percent of the lucrative ad spend in mobile gaming apps, but that’s set to change.

Customer Experience 79

Customer Experience Real estate Advertising Airlines 79

ProProfs Blog

JANUARY 30, 2020

In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers. Netflix took into account their subscriber’s search history to understand what they really want to see at their platform. Impacts of consistent engagement. Customer loyalty.

B2B 204

B2B Banking Personalization Employee engagement 204

Netomi

JANUARY 5, 2022

He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. Our favorite content from Adrian: How to make sure that employee analytics and monitoring doesn’t destroy your employee and customer experience.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

AWS Machine Learning

JANUARY 13, 2023

This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. It involves training a shared ML model without moving or sharing data across sites or with a centralized server during the model training process, and can be implemented across multiple AWS accounts.

Analytics 71

Analytics Healthcare Engineering Government 71

JustCall

MARCH 9, 2023

In this In this blog, we discuss the 18 crucial contact center strategies your business must work on to improve contact center performance. Arrange Information or Entertainment for Queued Callers What do your callers do while they wait? The best way is to work with industry-tested strategies that have proven themselves time and again.

Contact Center 40

Contact Center Interactive Voice Response Scripts Self service 40

AWS Machine Learning

JANUARY 6, 2023

Many AWS media and entertainment customers license IMDb data through AWS Data Exchange to improve content discovery and increase customer engagement and retention. In this post, we illustrate how to handle OOC by utilizing the power of the IMDb dataset (the premier source of global entertainment metadata) and knowledge graphs.

Entertainment 83

Entertainment APIs Scripts Analytics 83

AWS Machine Learning

JANUARY 13, 2023

This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. Automating the client-server infrastructure to support multiple accounts or virtual private clouds (VPCs) requires VPC peering and efficient communication across VPCs and instances. Deploying an FL framework on the cloud has several challenges.

Analytics 69

Analytics Healthcare Scripts Accountability 69

AWS Machine Learning

MAY 14, 2024

This blog post uses RLHF as an offline human-in-the-loop approach and the near-real-time human intervention as an online approach. The blog post assumes that you have expert teams or workforce who performs reviews or join workflows. Rachna Chadha is a Principal Solution Architect AI/ML in Strategic Accounts at AWS.

Chatbots 86

Chatbots Feedback Engineering Entertainment 86

AWS Machine Learning

NOVEMBER 22, 2023

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. See demos on how to build analytics dashboards and integrations between LLMs and Amazon QuickSight to visualize your key metrics.

Engineering 105

Engineering Best practices APIs Government 105

AWS Machine Learning

AUGUST 17, 2023

AWS Glue is a serverless data integration service that makes it easy to discover, prepare, and combine data for analytics, ML, and application development. Delete the CloudFormation stack Delete the CloudFormation stack in your AWS account so as to clean up all related resources.

APIs 73

APIs Engineering Scripts Analytics 73

AWS Machine Learning

JUNE 27, 2023

This blog post is co-written with Marat Adayev and Dmitrii Evstiukhin from Provectus. By enabling effective management of the ML lifecycle, MLOps can help account for various alterations in data, models, and concepts that the development of real-time image recognition applications is associated with.

Engineering 91

Engineering APIs Scripts Entertainment 91

AWS Machine Learning

APRIL 19, 2023

Streaming ingestion – An Amazon Kinesis Data Analytics for Apache Flink application backed by Apache Kafka topics in Amazon Managed Streaming for Apache Kafka (MSK) (Amazon MSK) calculates aggregated features from a transaction stream, and an AWS Lambda function updates the online feature store. Let us know what you think.

Engineering 76

Engineering Analytics APIs Enterprise 76

AWS Machine Learning

NOVEMBER 22, 2022

This is a guest blog post co-written with Minghui Yu and Jianzhe Xiao from Bytedance. ByteDance is a technology company that operates a range of content platforms to inform, educate, entertain, and inspire people across languages, cultures, and geographies. His focus area is data analytics, machine learning and serverless.

Engineering 89

Engineering Entertainment Advertising Scripts 89

AWS Machine Learning

NOVEMBER 30, 2023

Carrier is making more precise energy analytics and insights accessible to customers so they reduce energy consumption and cut carbon emissions. In this role, Swami oversees all AWS Database, Analytics, and AI & Machine Learning services. And we’ll continue to add more models to the Titan family over time.

APIs 123

APIs Enterprise Best practices Technology 123

AWS Machine Learning

APRIL 13, 2023

Alexa, powered by more than 30 different ML systems, helps customers billions of times each week to manage smart homes, shop, get information and entertainment, and more. Alexa is a great example with millions of requests coming in every minute, which accounts for 40% of all compute costs. You don’t even have to have an AWS account.

APIs 145

APIs Engineering Best practices Entertainment 145