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How to Use Data Analytics to Improve High Roller Casino Customer Service

CSM Magazine

These VIP patrons demand a personalized and seamless experience, and casinos can meet these expectations by leveraging data analytics. In this article, we will explore how casinos can use data analytics to enhance high roller customer service and ultimately drive business success.

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Improving Customer Satisfaction: Strategies for Sport Betting Platforms

CSM Magazine

The Importance of Customer Satisfaction in Sport Betting Customers are largely accustomed to receiving high levels of support while engaging with an extensive variety of online entertainment and retail industries and countless other online businesses.

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Live Meeting Assistant with Amazon Transcribe, Amazon Bedrock, and Knowledge Bases for Amazon Bedrock

AWS Machine Learning

It’s straightforward to deploy in your AWS account. Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. Everything you need is provided as open source in our GitHub repo.

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LIVE COMMERCE: How BPO / Outsourcing Companies Can Support Commerce as an EVENT

Anexa BPO

The world of commerce has seen a dramatic new format – one that blends entertainment with interactive and instant purchasing. Analysis indicates that live-commerce-initiated sales could account for 10-20% of all ecommerce by 2026. Analytics and tools can help build a profile of potential customers.

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100+ Customer Experience Stats to Prepare for 2023

CCNG

Zendesk, 2022) More than 70% of customers expect agents to have access to all information relevant to their account and query. Accenture, 2017) Personalization at scale can drive between 5 and 15% revenue growth for companies in the retail, travel, entertainment, telecom, and financial services sectors.

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ResultsCX Expands into Europe – Acquires 60K and Establishes European Headquarters in London

CSM Magazine

European, and American clients in the media and entertainment, digital commerce and retail, travel, financial services, and insurtech industries. It accounts for a quarter of the $27.5 – 29.5 I am pleased to now entrust 60K to Rajesh and the ResultsCX team. It’s a great moment for our people.” billion European market.

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Leading Customer Experience as a Team Sport

ClearAction

Even the entertainment and end-to-end fan experience are highly coordinated orchestrations. In competitions like the Super Bowl and World Cup, every player knows how they contribute to winning. In businesses, governments, and nonprofits, “winning” is a matter of meeting or exceeding customer expectations.