Top 5 Customer Service Articles of the Week 1-16-2023
ShepHyken
JANUARY 15, 2023
The authors base their findings on research at the ACSI — analyzing millions of customer data points — and research that we conducted for The Reign of the Customer: Customer-Centric Approaches to Improving Customer Satisfaction. Here’s a look at the top CX trends that brands should be aware of in 2023.
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