AWS Machine Learning
OCTOBER 6, 2023
The personalization of LLM applications can be achieved by incorporating up-to-date user information, which typically involves integrating several components. In this post, we elucidate the simple yet powerful idea of combining user profiles and item attributes to generate personalized content recommendations using LLMs.
CX Journey
JULY 10, 2014
It appeared on their blog on March 17, 2014. What is big data? Big data" has been defined in many different ways and seems to most often refer to the sheer volume of data, but for the purpose of this article, I''m going to refer to the data sources. Data must be centralized. Geoffrey Moore.
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Beyond Philosophy
SEPTEMBER 28, 2016
Not because their user numbers in July were reported to have dropped 30% since the same time in 2014. That your personal contact information is safe and secure? If you enjoyed this post you will also find these interesting: Big Data’s Big Problem. Yahoo’s data breach appeared first on.
CX Journey
DECEMBER 30, 2014
Did you stick with all of your CX resolutions for 2014? As we wrap up 2014 and say "Cheers" to another year, I thought it would be fun to take a look back on the year. Transforming the Customer Experience with Big Data You''ve got customer data. Did you add any new ones mid-year? Lots of it. What do you do with it?
Fonolo
NOVEMBER 17, 2020
I see the CX industry finding new, faster and more efficient ways to meet their customers’ needs, maybe through the use of new technology, while also balancing a deeply personal, empathetic human connection.”. Sometimes, you just need to speak to a person. Call Center Trends 2014. The Great Contact Center Diaspora.
Customer Interactions
JULY 7, 2015
Sales of big-data-related products and services grew to more than $18 billion in 2013. That’s because, done correctly, personalization through big data is a huge potential bonus to retailers and other businesses. When you know your customer enough to appeal to their sense of identity, you make them feel special.
Customer Interactions
JULY 7, 2015
Two forces – big data and the proliferation of digital marketing channels – are transforming the role of the CMO. Big data, especially combined with mobile devices, means that you can make personalized offers to customers at the right place and the right time. That is the theme of this week’s CMO Perspectives.
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