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High ROI IoT and Edge Solutions for Sustainability

Concentrix

Learn how planning your sustainability strategy to leverage technologies like IoT and edge can realize meaningful improvements while improving margins. The post High ROI IoT and Edge Solutions for Sustainability appeared first on Concentrix.

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Revolutionizing IOT to deliver an end-to-end solution

Cisco - Contact Center

Recently I was looking for some research around IOT to assist our partners to understand the gravity of the market opportunity for the next decade. According to IOT Analytics the IOT device market … Read more on Cisco Blogs

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The Big Fail: Why Are You Not Listening to the ‘Voice of Your Product’?

Beyond Philosophy

In a recent podcast, we hosted Tobias Goebel ( @tpgoebel ) Product Marketing Principal at Twilio IoT. Goebel describes himself as a technology solution evangelist with a passion for leveraging the potential for connecting the physical product world with the internet. IoT and Product Management for Experience Improvement.

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Build an end-to-end MLOps pipeline for visual quality inspection at the edge – Part 3

AWS Machine Learning

We show you how to use AWS IoT Greengrass to manage model inference at the edge and how to automate the process using AWS Step Functions and other AWS services. The sample use case used for this series is a visual quality inspection solution that can detect defects on metal tags, which you can deploy as part of a manufacturing process.

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Study: The Health of the Contact Center

What does it take to engage agents in this customer-centric era? Download our study of 1,000 contact center agents in the US and UK to find out what major challenges are facing contact center agents today – and what your company can do about it.

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Cisco wins Manufacturing Solution of the Year award for integrating industrial security with networking

Cisco - Contact Center

We are thrilled to announce that Cisco’s unified OT security and networking architecture is named “Smart Manufacturing Solution of the Year” in the 2024 IoT Breakthrough Awards. Industrial security ca… Read more on Cisco Blogs

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4 Innovations Enabling Truck Roll Optimization

TechSee

The number of electronic devices connected to the Internet of Things (IoT) has skyrocketed, and the trajectory is expected to continue. The IDC estimates that IoT devices will be generating 79.4 Self service can be a powerful solution, but many companies are taking it further by adding computer vision into the mix.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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The Health of the Contact Center: Are You Ready for 2019?

A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.