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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

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The SaaS Industry Needs a Customer Relationship Revolution!

Amity

In the SaaS industry we transformed the delivery of technology from Hard Offerings to Soft Offerings over a decade ago. The value a Disneyland customer receives is entertainment, and entertainment is clearly experiential. SaaS is a Soft Offering. The delivery model is pure SaaS. It is time to finish the job.

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10 Reasons Why You Should Use Video Ads to 10 X Your Customer Service

CSM Magazine

Videos can also be entertaining. Video ads are also a great way to entertain your customers. For instance, if you introduced a new feature to your SaaS product, a launch video can explain everything that has now become easy. They’re versatile. In short, video ads can effectively serve as lead generation tools.

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What Is Product-Led Storytelling and How to Use It to Supercharge SaaS User Acquisition?

SmartKarrot

Product-Led Storytelling is the new buzzword in the SaaS industry. Many SaaS companies can vouch for the fact that product-led storytelling supercharged their ability to acquire new customers. Product-led storytelling is a form of content marketing in which the content is focused on and built around the SaaS product.

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Pulse Conference – Top Speaker Recap – Cisco, SAP, AppNexus, and more

Mindtouch

Manufacturing can take tips from high-tech, retail can learn lessons from the SaaS subscription model, etc. Catherine Blackmore, Global GVP Customer Success, Oracle Marketing Cloud, @catherineblckmr. Did you or someone you know make the video below? Often we find that we can learn from the most unlikely of people.

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Why the SaaS Business Model Is Going to Dominate the B2B Tech World

SmartKarrot

The B2B Tech world is booming with SaaS business models. Statistics claim that about 50% of the enterprises run their operations by depending on a SaaS platform, of which 38% work exclusively on the SaaS module. Let us dive right into this article and explore the world of SaaS and its facets deeply.

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Identifying Red Flags in Customer Success

Amity

SaaS Tattler Issue 85: Identifying the Red Flags in Customer Success. There are over a million words in the English dictionary, and yet it’s every SaaS professional’s least favorite one. This week, we’ve dedicated the SaaS Tattler to identifying red flags in Customer Success. • Top SaaS Fundings This Week.

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