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Solving the issues Part 3: Purpose-built workflow—Moving beyond the worklist

Nuance

What’s good for the radiologist will be good for the patients Over the last few weeks, we’ve shared a number of insights, best practices, and lessons learned gained from our Solving the Issues webinar series. The post Solving the issues Part 3: Purpose-built workflow—Moving beyond the worklist appeared first on What’s next.

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Digital Transformation, Healthcare and the Contact Center

Altivon

Yesterday Altivon sponsored the first in a series of healthcare related webinars focused on patient experience and the contact center. He then introduced our keynote for the Webinar, Subject Matter Expert Steve Leaden, President of Leaden Associates, an independent Communications and IT consulting firm. External Drivers.

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Well, a Disaster Happened. Now What?

ConvergeOne

Security Magazine Webinar] Ransomware Readiness: The Rise of Double and Triple Extortions. In this webinar, we will review the following items: How to Prevent, Detect, and Recover from Ransomware. Best Practice Strategies to Leverage Immediately. Remember, as Kafka stated: When you need a plan, will you have one?

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October is Cybersecurity Awareness Month. Are You Prepared?

ConvergeOne

Security Magazine Webinar] Ransomware Readiness: The Rise of Double and Triple Extortions. In this webinar, we will review the following items: How to Prevent, Detect, and Recover from Ransomware. Best Practice Strategies to Leverage Immediately. Disaster Recovery Plan (DRP). Incident Response Plan (IRP).

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What Consumer Goods Companies Can Learn From Healthcare. 7 Lessons of Customer Service Excellence

C3Centricity

If you work in consumer goods you probably think you have nothing to learn from healthcare, right? After all, you have consumers in your industry name and well healthcare’s reputation is not that great. For more ideas about improving your customer understanding, why not watch the FREE Customer Centricity Champions Webinar ?

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Russian and Ukrainian Interpreters in the Hot Seat? Right Now

Certified Languages International

If the comments are not directed toward you specifically, the best practice is to continue the interpretation, even when you find these comments offensive and untrue, and maintain your neutrality. Although difficult in some situations, it’s important to remain as calm as possible. Inform the client immediately.

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Russian and Ukrainian Interpreters in the Hot Seat? Right Now

Certified Languages International

If the comments are not directed toward you specifically, the best practice is to continue the interpretation, even when you find these comments offensive and untrue, and maintain your neutrality. Although difficult in some situations, it’s important to remain as calm as possible. Inform the client immediately.