AWS Machine Learning

SEPTEMBER 19, 2023

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. Multi-modal agents, in conjunction with generative AI, are finding a wide spread application in financial markets. Data exploration on stock data is done using Athena.

Marketing 99

Marketing APIs Engineering Analytics 99

AWS Machine Learning

OCTOBER 19, 2023

Companies increasingly rely on user-generated images and videos for engagement. From ecommerce platforms encouraging customers to share product images to social media companies promoting user-generated videos and images, using user content for engagement is a powerful strategy.

APIs 105

APIs Best practices Advertising Accountability 105

TechSee

AUGUST 31, 2022

Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced technology laggards to Zoom, bringing instant, live video to the mainstream. The right partner will provide customers with the option to schedule a video call for later.

APIs 109

APIs Enterprise Technology Self service 109

JustCall

JANUARY 23, 2024

Moreover, users tend to open the app 23-25x a day: If you want to reach customers instantly and effectively, you need to leverage a WhatsApp marketing platform. What is WhatsApp Marketing Software? This is where WhatsApp marketing software comes in. What to Look for in a WhatsApp Marketing Platform? Let’s go!

Management 52

Management APIs CRM Chatbots 52

Fonolo

OCTOBER 4, 2017

Banking giant ING recently switched from an Avaya call center to a system built internally using Twilio APIs. Start at the 9 minute mark in this video for more. Twilio is gaining ground as an alternative to “traditional” vendors. More Reading. Our previous writing on the topic: Will Avaya’s Chapter 11 be like Aspect’s or like Nortel’s.

Marketing 173

Marketing Call Center APIs Benchmark 173

AWS Machine Learning

OCTOBER 26, 2023

After considering several architectures, we designed a system that uploads videos of the transactions to the cloud for processing. Preprocessed videos of these transactions are uploaded to the cloud. Our AI-powered transaction pipeline automatically processes these videos and charges the customer’s account accordingly.

APIs 97

APIs Technology Banking Customer centricity 97

AWS Machine Learning

SEPTEMBER 6, 2023

Generative AI is a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. These SageMaker endpoints are consumed in the Amplify React application through Amazon API Gateway and AWS Lambda functions. For more information, refer to Amazon SageMaker Identity-Based Policy Examples.

Enterprise 93

Enterprise APIs Real estate Construction 93

JivoChat

FEBRUARY 16, 2023

Networking: How to make asynchronous API calls, store and retrieve data from the cloud, and use the JSON format for server communication. The course explains how to fetch data from external and internal JSON files using web APIs, basic mobile application design, and prototyping skills. Workload: 30.5 Workload: 37.5 Workload: 83.5

APIs 75

APIs SaaS Marketing Management 75

Hodusoft

FEBRUARY 22, 2022

HoduSoft partners with Signalmash to bring innovative UC products to US markets. Hodusoft, a leader in the Unified Communications software market, recently collaborated with US-based Signalmash, a comprehensive CPaaS (Communication Platform as a Service) platform. THE COLLABORATION. BRINGING THE MOST INNOVATIVE UC PRODUCTS .

Marketing 52

Marketing Real estate Call Center Enterprise 52

AWS Machine Learning

SEPTEMBER 22, 2022

Today, we’re excited to announce the new synchronous API for targeted sentiment in Amazon Comprehend, which provides a granular understanding of the sentiments associated with specific entities in input documents. The Targeted Sentiment API provides the sentiment towards each entity.

APIs 65

APIs Contact Center Feedback Analytics 65

VirtualPBX

OCTOBER 27, 2020

Now you can use Multiple Auto Attendants, Business SMS, Dynamic Caller ID, and Video Conferencing in many of our plans for both small businesses to enterprises. We’ve also made some changes to our existing features like Priority Support, Call Recording storage, and API, so don’t leave this page before you’ve had a chance to investigate.

voip 98

voip APIs Enterprise Engineering 98

CSM Magazine

OCTOBER 1, 2022

New integration enables Zapier customers to connect existing business apps and processes to messaging channels with Sinch’s Conversation API. Sinch’s Conversation API enables businesses to build, enrich and optimize omnichannel interactions with a single integration. About Sinch .

APIs 52

APIs Marketing Sales Technology 52

Cisco - Contact Center

FEBRUARY 19, 2021

Businesses can no longer tolerate silos, because customer interactions aren’t limited to a single department within an organization, they occur across many touchpoints, including contact center, customer experience organizations, marketing, or in the products themselves. million video endpoints, and 3.6 million contact center agents.

Customer Experience 127

Customer Experience Contact Center APIs contact center solutions 127

VirtualPBX

SEPTEMBER 9, 2021

Embracing collaboration tools that include voice, video, sms and automation tools, will allow them to seamlessly form distributed teams that will propel their business. Our Collaboration tools powers our video conferencing and screen sharing for scheduled or quick on the fly meetings. Collaboration Tools Power Remote Teams.

APIs 96

APIs Sales Marketing Management 96

AWS Machine Learning

NOVEMBER 22, 2022

They need to translate and localize content such as marketing materials, product content assets, operational manuals, and legal documents. Using Amazon API Gateway , these features are exposed as one simple /translate API. Therefore, another API /customterm is exposed. API Gateway validates the API key.

APIs 69

APIs Enterprise Accountability industry standards 69

NobelBiz

FEBRUARY 23, 2023

It is a unified communications solution, or all-in-one solution, that integrates a cloud phone system with collaboration, messaging, and video conferencing technologies into a single system. The worldwide UCaaS market is predicted to be valued at $79.3 UCaaS is an acronym that stands for “Unified Communications on Demand.”

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52

VirtualPBX

NOVEMBER 3, 2020

We know SMS texting is important to them and that it’s a key component of many businesses’ marketing plans, so we’re happy to announce that VirtualPBX now offers this capability on several of our plans. Automated Team Management With Webhooks and API. Combine video with audio-only calls to accommodate everyone.

APIs 98

APIs Enterprise Call flow voip 98

REVE Systems

JULY 12, 2017

Honestly speaking customers now a days are very much used to with common Mobile OTT features like audio and video calls, fast instant messaging with real time typing experience, secure file transfer. Instead of tapping out your texting plan, try out an OTT app and share all your latest pics and videos for free. Sticker connection API.

Marketing 73

Marketing APIs voip Enterprise 73

VirtualPBX

MARCH 18, 2021

Since 2014, we have developed a phone system that has continued to innovate in the market and serve our customers well. The Product of the Year awards expect continued innovation and market-changing aspects of your product. Video Conferencing , likewise, has helped our customers with their remote work situations.

APIs 90

APIs Enterprise Marketing Technology 90

NobelBiz

APRIL 2, 2024

With a focus on flexibility and scalability, Livevox empowers businesses to adapt and thrive in today’s dynamic market landscape. Brad Dashnaw CEO – Shift Marketing ”Their software is easy to use, easy to implement, and able to be integrated with our own platforms. All enabled by NobelBiz leading contact center technology.

contact center solutions 105

contact center solutions Enterprise Contact Center Interactive Voice Response 105

aircall

SEPTEMBER 12, 2022

100+ Integrations and API access. Access to API developer support. While there are certainly similarities between Aircall and other VoIP solutions on the market, we want to take a moment to highlight what makes Aircall stand out. . Check out our developer portal for more info on our open API. & Canada*. PowerDialer.

voip 62

voip APIs Interactive Voice Response Analytics 62

ConvergeOne

JUNE 7, 2022

At its most basic level, CPaaS is an API-based model for accessing carrier services and media processing resources associated with those carrier services. All they had to do was become a regulated carrier (if they weren’t already) and sell their services as API-based web services. APIs are Like Legos. APIs are like Legos.

APIs 79

APIs Transportation voip Contact Center 79

JustCall

JANUARY 27, 2023

There are services like magicJack in the market that offer many more features and integrations for a similar price. Factors Taken Under Consideration for Valuation of magicJack Alternatives magicJack might be a tool that stands out in the contact center market, but that doesn’t imply that it’s the only option companies have.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

AWS Machine Learning

NOVEMBER 21, 2022

Amazon Rekognition offers pre-trained and customizable computer vision capabilities to extract information and insights from images and videos. The following table shows the labels and confidence scores returned in the API response. By default, the API returns up to 10 dominant colors unless you specify the number of colors to return.

APIs 67

APIs Advertising Automotive Personalization 67

AWS Machine Learning

NOVEMBER 7, 2023

The user’s question is routed through a secure WebSocket API hosted on Amazon API Gateway backed by a AWS Lambda function. After rephrasing, the question is forwarded to Amazon Kendra using the Retrieve API. Documents are transferred to an S3 bucket utilizing the AWS Amplify API.

Enterprise 92

Enterprise APIs Engineering Accountability 92

JustCall

APRIL 12, 2023

Though Skype was an invaluable video communication platform for many businesses, its past popularity has been eclipsed by newer tools designed to address the pain points of today’s virtual workplace. They offer a variety of functions and online collaboration features in addition to basic video conferencing capabilities.

Enterprise 52

Enterprise APIs Contact Center Feedback 52

JustCall

APRIL 5, 2023

Five9 Overview Five9 is a virtual call center with customer engagement functions like voice calls, email, chat, social, SMS, video, and so on. You can also collaborate with remote team members, owing to its video conferencing capability with additional tools like screen sharing. user/month $30.99/user/month user/month $37.99/user/month

voip 52

voip Interactive Voice Response APIs Contact Center 52

JustCall

FEBRUARY 13, 2023

While a popular solution Aircall is expensive to implement, and there are solutions in the market today that deliver better features at a competitive price. More affordable than most Aircall competitors in the market and offers more sophisticated features at a comparatively lower cost. 5 Capterra– 4.4/5 5 TrustRadius– 9.0/10

Interactive Voice Response 52

Interactive Voice Response voip Enterprise APIs 52

JustCall

DECEMBER 23, 2022

per user per month Standard – Message, video, and phone features at $28.49 per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 per user per month. Microsoft Teams.

voip 52

voip APIs CRM Enterprise 52

JustCall

AUGUST 12, 2022

With CPaaS, organizations can partake in specialized strategies in their business communication systems such as adding video, upgrading voice, or utilizing APIs that permit customization. They could use vendor-provided APIs to create their existing applications. Meaning of CCaaS. CCaaS stands for Contact Center as a Service.

APIs 52

APIs Contact center software Contact Center Enterprise 52

AWS Machine Learning

AUGUST 15, 2022

For instance, you can have marketing partnerships that require you to promote certain brands, in-house content, or categories that you want to improve the visibility of. You can get started without any prior machine learning (ML) experience, using APIs to easily build sophisticated personalization capabilities in a few clicks.

Personalization 69

Personalization APIs Entertainment Marketing 69

AWS Machine Learning

MAY 31, 2023

These disconnected processes delay the business ability to simultaneously publish content in multiple languages, inhibiting their outreach efforts which negatively impacts time to market and revenue. Amazon Translate is a neural machine translation service that delivers fast, high-quality, and affordable language translation.

APIs 80

APIs Consulting Consulting Marketing 80

NobelBiz

FEBRUARY 23, 2023

Communication is at the center of today’s business world, as well as a critical differentiator in this dynamic and competitive market, which has been altered by the epidemic. CPaaS is a cloud-based communication solution with an API enabling simple integration with any current app. What exactly is a CPaaS?

Telecommunications 52

Telecommunications APIs Contact center software Contact Center 52

NobelBiz

FEBRUARY 23, 2023

Communication is at the center of today’s business world, as well as a critical differentiator in this dynamic and competitive market, which has been altered by the epidemic. CPaaS is a cloud-based communication solution with an API enabling simple integration with any current app. What exactly is a CPaaS?

Telecommunications 52

Telecommunications APIs Contact center software Contact Center 52

AWS Machine Learning

MARCH 30, 2023

It enables you to improve customer engagement by powering personalized product and content recommendations in websites, applications, and targeted marketing campaigns. You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks.

Personalization 82

Personalization APIs Accountability Engineering 82

AWS Machine Learning

JULY 19, 2022

Over the last few years, online education platforms have seen an increase in adoption of and an uptick in demand for video-based learnings because it offers an effective medium to engage learners. Subtitle creation on video content can be challenging because the translated speech doesn’t match the original speech timing.

Engineering 83

Engineering APIs Education Best practices 83

JivoChat

DECEMBER 28, 2021

WhatsApp has been continuously updated to no longer be only a place to exchange messages, but it can also be used as an ecommerce and marketing tool. While bigger companies can also enjoy WhatsApp features with WhatsApp Business API. Why include WhatsApp in your marketing strategy. Improve Customer Service. Instruct Your Team.

APIs 52

APIs Accountability Sales Marketing 52