Talkdesk

DECEMBER 23, 2020

Talkdesk CX Cloud™ is the market-leading, secure client banking solution designed to integrate every client engagement across channels and lines of business. For some banks and lenders, the contact center replaces the retail footprint, left by the closure of branches.

Banking 126

Banking Real estate Government Contact Center 126

TechSee

JANUARY 24, 2019

Live video support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. Live video chat support. Live video interactive assistance.

Call flow 141

Call flow Technical Support Sales APIs 141

JustCall

APRIL 9, 2024

> OpenPhone: A cloud-based dialer with smart call routing and integrations. > > GoTo Connect: A cloud-based app with call routing and video conferencing capabilities. > Custom integrations and workflow automation with public API. International calling with localization features. Multi-level IVR.

voip 40

voip Sales Scripts CRM 40

VirtualPBX

NOVEMBER 3, 2020

We know SMS texting is important to them and that it’s a key component of many businesses’ marketing plans, so we’re happy to announce that VirtualPBX now offers this capability on several of our plans. Automated Team Management With Webhooks and API. Combine video with audio-only calls to accommodate everyone.

APIs 98

APIs Enterprise Call flow voip 98

JustCall

FEBRUARY 6, 2023

Did you know the market size of cloud phones is expected to grow at a 12% CAGR between 2020 and 2025? All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Its offerings fuse outbound, inbound, and omnichannel call flow. Why Choose JustCall?

voip 52

voip Interactive Voice Response CRM Contact Center 52

JustCall

APRIL 5, 2023

Five9 Overview Five9 is a virtual call center with customer engagement functions like voice calls, email, chat, social, SMS, video, and so on. Its in-built AI solution assists live agents in calls and chats to reduce churn and support costs. Avaya Pricing Plans Essentials Standard Premium Ultimate $22.99/user/month

voip 52

voip Interactive Voice Response APIs Contact Center 52

JustCall

APRIL 3, 2023

Marketers nowadays employ a series of conversion-centric campaigns wherein they aim to obtain new leads, and convert those leads into their organization’s customers. RingCentral Overview RingCentral aims to unite all communication methods on a central platform, such as: Phone SMS Fax Messaging Video, etc.

Interactive Voice Response 52

Interactive Voice Response Analytics Enterprise Feedback 52