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Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys. Making the Most of Attendee Feedback. 10 tips on gathering post-event attendee feedback. Success is more than a day-of checklist.

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100+ Customer Experience Stats to Prepare for 2023

CCNG

(Gartner, 2021) 8 in 10 consumers report that businesses are meeting or exceeding their expectations for service, compared to 67 percent in 2014. In fact, 40% say businesses have increased their focus and attention on service, a significant increase in just three years (up from 29% in 2014).

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Case study: Gainsight’s community-driven product feedback loop

inSided

This will be the third time since they launched the project in 2014. A huge part of making that happen comes down to collecting, understanding, prioritizing – and implementing – feedback from your customers. Customer feedback, when managed correctly, is what paves the way for sustainable growth. It’s the year 2018.

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Keeping an eye on your cattle using AI technology

AWS Machine Learning

It means putting aside technology and solutions, starting from the expected results of customers, confirming their value, and then deducing what needs to be done in reverse order before finally implementing a solution. According to a 2014 study, the proportion of severely lame cows in China can be as high as 31 percent.

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The Aircall story, by founders

aircall

WebRTC, the technology behind Google Meet, was getting standardized and deployed widely, enabling any browser to become a phone app. 2014: The MVP. In 2014, we had an MVP: an easy-to-use phone system to get numbers all over the world and share calls across a team with collaborative features. The Takeoff. It’s a massive failure.

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Building Innovation on Customer Feedback

Avaya

The campaign, the Fiesta Movement, was a huge success, increasing awareness of the new vehicle—and giving Ford invaluable feedback from real users, literally the word on the street. I’m proud to say that when Avaya attended GITEX in 2014, we came prepared with a solution that did just that.

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Contact Center Trends 2021: The CX Watershed

Fonolo

I see the CX industry finding new, faster and more efficient ways to meet their customers’ needs, maybe through the use of new technology, while also balancing a deeply personal, empathetic human connection.”. The investments in infrastructure and technology to make remote working possible won’t vanish.